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Jay Emery

Overview Reviews (27) Inventory (169)

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Jay Emery

Jay Emery | Page 3

Service Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

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4.8

27 Reviews

Overview Reviews (27) Inventory (169)

Dealership Experience

1 yr, 1 mo

Industry Experience

8 yrs, 10 mos

Languages Spoken

English

4.8

27 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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27 Reviews of Jay Emery

August 15, 2025

Dealership Rating

Employee Rating

DAVID WAS VERY HELPFUL AND EFFICIENT. I DIDNT HAVE AN APPOINTMENT BUT HE STILL GOT ME TAKEN CARE OF THE SAME DAY. HIS COMMUNICATION SKILLS WERE AMAZING. I DIDNT HAVE AN APPOINTMENT BUT HE STILL GOT ME TAKEN CARE OF THE SAME DAY. HIS COMMUNICATION SKILLS WERE AMAZING. More

by A49ERFANNN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Hugo Mendez, Ted Krupinsky, Jose Rocha Jr, David Doyle

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Aug 15, 2025 -

Manly Honda responded

Go Niners Go!🏈🏈 Thank you for sharing your experience! We’re so glad David was able to assist you so quickly, even without an appointment, and that his communication made the process smooth and easy. We’ll be sure to share your kind words with him—feedback like yours keeps our team motivated! Best regards, Your Manly Honda Team

August 12, 2025

Dealership Rating

Employee Rating

Jay was great! He was attentive and communicative. My care was taken care of and maintenance was done in a timely manner. He was attentive and communicative. My care was taken care of and maintenance was done in a timely manner. More

by LAUREN.FAY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 12, 2025 -

Manly Honda responded

Thank you for sharing feedback and for being our customer! We appreciate it very much! Best. Your Manly Honda Team

July 07, 2025

Dealership Rating

Employee Rating

Everyone at Manley Honda is amazing from Tom Henschel. He sold me my car to the team that services the car, Jose Shyla, J and David. I’ll do an amazing job in service and Tom Henschel, Jesse and Denise. I He sold me my car to the team that services the car, Jose Shyla, J and David. I’ll do an amazing job in service and Tom Henschel, Jesse and Denise. I’ do a great job in in selling cars both me and my daughter have cars from Manley. I appreciate their help with the financing process and the servicing of my car and my family‘s cars. More

by 09FETE-DRAWS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sean Lumibao, Tom Henschel, Jose Rocha Jr, Denise Rice, Shyla Saxton, Lucia Chavez Lopez , Dave Ashby, Jesse Martinez, Paul -all five stars too

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Jul 08, 2025 -

Manly Honda responded

Thank you for being our customer and taking the time to share your feedback! It really means a lot. We appreciate you and look forward to serving you again soon! Warmest regards, Your Manly Honda Team!

July 04, 2025

Dealership Rating

Employee Rating

On time and efficient. Kinda what one would hope for and expect with no fuss Kinda what one would hope for and expect with no fuss More

by CARFINO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Don’t recall in service

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Jul 06, 2025 -

Manly Honda responded

Thank you for sharing your feedback; we appreciate you and your business! We look forward to serving you again! Best, Your Manly Honda Team

June 26, 2025

Dealership Rating

Employee Rating

Great customer service! I love the new video feature about the work done on my vehicle. I love the new video feature about the work done on my vehicle. More

by VJoy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 26, 2025 -

Manly Honda responded

Thank you for choosing us as your trusted partner and for sharing your valuable feedback. We truly appreciate it. We look forward to serving you again soon! Until next time! Warm regards, Your Manly Honda Team!

May 26, 2025

Dealership Rating

Employee Rating

What made my experience great was Jay Emery's customer service. He was amazing!!! From the time I walked in, he acknowledged my presence, which not all of the customer service representatives do. He was b service. He was amazing!!! From the time I walked in, he acknowledged my presence, which not all of the customer service representatives do. He was busy but paused to greet me and let me know he would assist me as soon as possible. More

by ALONSO9231

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jay Emery

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Jun 26, 2025 -

Manly Honda responded

Thank you so much for choosing Manly Honda! We genuinely appreciate your support and are always grateful for your feedback. We can’t wait to see you again soon! Warm regards, Your Manly Honda Team

May 07, 2025

Dealership Rating

Employee Rating

GREAT SEVICE, GREAT PEOPLE. THANKS VERY MUCH FOR ALL YOUR HELP. SEE YOU IN 6 MONTHS THANKS VERY MUCH FOR ALL YOUR HELP. SEE YOU IN 6 MONTHS More

by RJLAPOLLA

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Ashby

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Jun 27, 2025 -

Manly Honda responded

Thank you for selecting Manly Honda! We sincerely appreciate your support and value your feedback. We look forward to welcoming you back soon! Best regards, Your Manly Honda Team

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