Jay Escobar | Page 203

First in, last out Service advisor Jay is always professional. I would’ve given a higher rating, however, I learned that if I did not wait for my vehicle to be serviced, Service advisor Jay is always professional. I would’ve given a higher rating, however, I learned that if I did not wait for my vehicle to be serviced, then anyone, regardless of whether they came 3 hours after I did, would be serviced first. More

by Nel Verified Customer Verified Customer

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Oil change, and other problems Totally professional !!! Scott (in service dept) is a national treasure, totally on the ball, and is always very curious to the costumers. The other i Totally professional !!! Scott (in service dept) is a national treasure, totally on the ball, and is always very curious to the costumers. The other in service are also pro, but Scott is a GOD !! More

by celticdreamer314 Verified Customer Verified Customer

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Another great experience at Bayside Jeep Dodge Ram I would like to start off by saying how friendly and welcoming the entire staff at Bayside is , this is my second new vehicle purchase there and they I would like to start off by saying how friendly and welcoming the entire staff at Bayside is , this is my second new vehicle purchase there and they are simply put “Awesome “ They make you feel like family and are extremely responsive to all your needs, Turgo my salesman was great he’s always extremely friendly attentive and knowledgeable, he makes you feel at home and is just a wonderful person to work with!!!! Personally I wouldn’t recommend another dealership Bayside is it and definitely worth visiting if your looking to buy or lease a vehicle, Thankyou again to the entire Bayside family Sincerely John Buccino More

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Worst service ever . This was my second time there. 1st time I arrived at 6am and was there for 3 hours to be told they need to order the part. 2nd time I arrived at 10a . This was my second time there. 1st time I arrived at 6am and was there for 3 hours to be told they need to order the part. 2nd time I arrived at 10am and was there for 7 hours to be told we need to order the part then they gave me back my car with a completely different screen where my radio is!! No xm radio, car play, nav...nothing. They took the car back for another two hours with zero communication as to what was going on. The customer service guy Jay had then disappeared all together but prior to his disappearing act he told me “well at least you got a free oil change!” Jeep sent me this coupon as the car is brand new. I’d rather go to Jiffy Lube and be in and out within 30 min. I had also asked about a loner car..Jay looked at me and said “dealerships don’t do that anymore.” Hmm odd as Mercedes always gave me a loner....but I’m just a dumb girl....which is how you’re made to feel there. But I digress.. Now at the 7 hour mark I lost my patience and spoke to a different customer service guy and asked what was going on. They finally gave me the car back and said it was all fixed...even the faulty port that I was supposed to come back for. I lost 10 hours of my life that I can’t get back due to incompetence. I will NEVER go back to this dealer or service center again. More

by Sharky1 Verified Customer Verified Customer

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Bayside Jeep Experts Every time I go to have something done to my car - the service is exceptional.. hands down - I feel so worry free when my car is at the service center Every time I go to have something done to my car - the service is exceptional.. hands down - I feel so worry free when my car is at the service center - Jay and team are so friendly and very good about explaining what will go on w the car - ?????????? More

by diormk Verified Customer Verified Customer

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Fast and efficient service Fast check in, quick turnaround and great service altogether. Regular maintenance performed and not to long wait time. Great dealership and excellent Fast check in, quick turnaround and great service altogether. Regular maintenance performed and not to long wait time. Great dealership and excellent customer service. Very organized. More

by vinn69 Verified Customer Verified Customer

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Jay the best Excellent service! Jay always on top, all staff also courteous even when annoyed by some never happy customers! Service dept is the reason why this Excellent service! Jay always on top, all staff also courteous even when annoyed by some never happy customers! Service dept is the reason why this dealer is doing well! Sales dept has room for improvment! More

by lexusversus Verified Customer Verified Customer

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Service always with a smile I have been to this dealership many times. Every time I am greeted with a helpful, knowledgeable, and professional service person. I went in for my I have been to this dealership many times. Every time I am greeted with a helpful, knowledgeable, and professional service person. I went in for my routine oil change but noticed that there was a recall on a cooling fan. I asked the serviceman if that could be fixed also at this time and he said sure no problem. I waited for my car and was Notified several times of the status of my vehicle. I love this place! More

by rie1221 Verified Customer Verified Customer

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Always a good experience The reason I always give a great rating is because Jay in service always treats me with the best customer service. He makes his customers feel like th The reason I always give a great rating is because Jay in service always treats me with the best customer service. He makes his customers feel like they are valued. He will always go out of his way to help you and make sure you leave the dealer happy More

by Trop guy Verified Customer Verified Customer

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In and out fast I'm always pleased when I go to Bayside Jeep because the service is great and fast everyone is always curtious and friendly every time I'm always pleased when I go to Bayside Jeep because the service is great and fast everyone is always curtious and friendly every time More

by afellow69er Verified Customer Verified Customer

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