Jay Escobar | Page 224

Best Customer Service in and out of town! Thanks always to Jay! He is a true champion whose demeanor is fun and encouraging while also technically knowledgeable. He is a mainstay and definite Thanks always to Jay! He is a true champion whose demeanor is fun and encouraging while also technically knowledgeable. He is a mainstay and definitely an asset to the company's reputation. More

by MRONUG Verified Customer Verified Customer

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excellent The service at Bayside Dodge/Jeep is nothing but outstanding. I had an issue with the alternator that was solved immediately. EXCELLENT! THANK YOU. The service at Bayside Dodge/Jeep is nothing but outstanding. I had an issue with the alternator that was solved immediately. EXCELLENT! THANK YOU... Vincent Mandile More

by SPIRIT93 Verified Customer Verified Customer

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Professional Very friendly and professional. The Ram was serviced within the time frame I was told. All my concerns were addressed and in the meantime I was in t Very friendly and professional. The Ram was serviced within the time frame I was told. All my concerns were addressed and in the meantime I was in the showroom with Edwin viewing my next possible purchase. More

by nyusmc Verified Customer Verified Customer

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No happy Dont honor what they sell had tire contract and still charged me 30 dollars amd didnt honor it keep saying something else thought customer was always Dont honor what they sell had tire contract and still charged me 30 dollars amd didnt honor it keep saying something else thought customer was always right really want to argue over 30 bucks More

by TAQUEENS Verified Customer Verified Customer

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Excellent experience. My experience at Bayside as always been great. Everyone is so helpful. They are willing to answer any questions you may have about your vehicle. My experience at Bayside as always been great. Everyone is so helpful. They are willing to answer any questions you may have about your vehicle. More

by BENNETT940287 Verified Customer Verified Customer

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Service and repairs The worst service ever. The attitude in the front desk is horrible. When I bought my jeep they promised free oil change, tire rotation and car wash The worst service ever. The attitude in the front desk is horrible. When I bought my jeep they promised free oil change, tire rotation and car wash as long as I service my jeep at there service department. I have never gotten a free car wash, when I asked they said they don't do that anymore, when I ask for the tire rotation they charge me, I told them that when I brought my jeep I was told that I get free tire rotation their response was i have to pay. They are nasty and I wish I never brought my jeep from them. They lied. The sales person was never available when I wanted to ask him why is everything different from what I was told.. Do Not Buy your vehicle from Bayside Jeep More

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Top notch They are always profesional very reliable and fast lighting service!! Jay is the man always helpful and always stand by his word. I highly recommend!! They are always profesional very reliable and fast lighting service!! Jay is the man always helpful and always stand by his word. I highly recommend!! More

by SANTIAGO.804.J Verified Customer Verified Customer

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Repairs They claimed I needed a which would run $1,800 core I got a second opinion it turns out that I needed a thermostat and a water pump. At the end of the They claimed I needed a which would run $1,800 core I got a second opinion it turns out that I needed a thermostat and a water pump. At the end of the day I do not trust this dealership with repairs they want to charge me repairs that don't need to be done. No plans on visiting the dealership anytime soon More

by EVERTONCLARKE20 Verified Customer Verified Customer

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How they operate I purchased a new vehicle for this dealership after traveling 2 hrs that ordeal was a nightmare. They told me about there great service. I was told wh I purchased a new vehicle for this dealership after traveling 2 hrs that ordeal was a nightmare. They told me about there great service. I was told when i scheduled my first service they would have a loaner ready for me. When i arrived it took them over 2 hours to get me a loaner. When the guy from the local rent a car told me to inspect my car when i pick it up im was puzzeled. They called me the next day and said car is ready. When i got to the dealer they told me to return rental. When i got back from rental i waited over a hour and they told me that they noticed a problem yesterday with the weather stripping and when removing windshield it broke. That car is not ready and they will call when ready. So i went to rental car place and got a loaner and drove back 2 hours. The next day i went to the dealer after they called, when i arrived they said car is almost ready. When they finally pulled car up i barely recognized the car it was so dirty. I drove off and saw tire indicater light was still on. So i decided to just take it home to my mechanic. When i told him about winshield he looked and told me it was never touched. So the paperwork said changed tire and winshield (under warrantee) yet nothing was done. So i am assuming manufacture pays without questions. Thats just plain dirty. More

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no parts ,poor service Bought 4 trucks from bayside in 2 years. Every repair done in the past has always taken an extremely long amount of time . This last repair I was told Bought 4 trucks from bayside in 2 years. Every repair done in the past has always taken an extremely long amount of time . This last repair I was told the truck needed a cooling fan assembly and they are on back order till the middle of January , approximately 2 months away .Can't run my business without trucks . While talking to the service dept. , I was put on hold several times for 15 minutes and then disconnected . When I finally got someone to talk to I was told there is no loaner or rental truck available ,that I would have to call dodge which turned out to be an even worse experience . I was given a case # and case manager which means nothing .They are never in .They say they will call back and never do . I had to take control of the situation . I found the part on Amazon for half the price and had it in one day and the next day put it in . 10 days later they call and say the part is in . Poor management and customer service . It appears that nobody cares . More

by amanda50 Verified Customer Verified Customer

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