Jay Escobar | Page 224

horrible service im having on ongoing dispute with this dealership Ive filed complaints about them with Chrysler corp which nothing was ever done about it about the 20 im having on ongoing dispute with this dealership Ive filed complaints about them with Chrysler corp which nothing was ever done about it about the 2015 chrysler 200 they have sold me which I had nothing but problems with bringing it back to the dealership many times and being inconvenience ive complained to the service dept about my car which I bought brand new always having problems but they didn't seem to care on dec 22 2017 the service advisor was very rude. not only that they never have loaner cars which I had to shell out money for on rental ,which unfortunately I had to bring them to small claims court for rental reimbursement which leads me to my one of many complaints about this dealership on may 1 2017 I had bought them to court to try and resolve these issues ive been having. the matter has not been resolved due to the dealerships refusal to work with me due to their negligence. after the court the representative verbally attacked also threatened and tried to intimidate me stating I have should have taken the offer presented to me and that im going to lose the case he also stated that my sister bought the car is service and said to me wait til she brings it in again also stated to never come back to the dealership you and your family also stated the dealership makes a million dollars a month in sales and that we don't need your business I replied back great way to treat your customer he also stated that me and my family don't spend money there .these is really disgraceful and disgusting the way these people are that work for this dealership where I spent a lot of money on a car not to have these problems .this dealership has many bad reviews for a reason and this place should be under investigation . besides the ladies that answer the phone the service dept is very unprofessional and not one person has called me from the dealership to apologize or try to resolve these issues they had sold me lemon More

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Service Dept Experience. My experiences with the service dept have been very positive.Bob , Jay & the rest of the team address all service issues professionally.The last 4 yea My experiences with the service dept have been very positive.Bob , Jay & the rest of the team address all service issues professionally.The last 4 years have been productive.They will service your vehicle and inspect all systems. They will bring to your attention if there is anything else that will affect the overall performance of your vehicle and what action should be taken . More

by RICSAN2010 Verified Customer Verified Customer

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The Magic of Turgo I have been fortunate enough to experience the friendship and salesmanship of Turgo and his company's leadership for the past 8 years . As my lease I have been fortunate enough to experience the friendship and salesmanship of Turgo and his company's leadership for the past 8 years . As my lease was coming to an end i thought i needed change and i started searching for something new . After a month of running around town i decided to stop by and meet up with Turgo . it took less than a week for Turgo to present two wonderfully luxurious Grand Cherokee Jeep models to me to convince me that Jeep is where i belong . There was never any pressure from Turgo on what i should do he knew what i liked and he let the brand do the talking. This past Sunday i rode away with my fourth consecutive Grand Cherokee lease Throughout our years together Turgo would keep in touch with me all year round to see if everything was okay and if i needed any assistance.with my jeep . Turgo to me is a symbol of a model salesman and also a friend . . More

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3 Cars I Love Bayside Chrysler Jeep Dodge Ram, this is my 3rd vehicle that my husband and I have purchased at Bayside and all three time we only went to one I Love Bayside Chrysler Jeep Dodge Ram, this is my 3rd vehicle that my husband and I have purchased at Bayside and all three time we only went to one sales dealer his name is Turgo Tropnasse.Our sales dealer Trugo is Excellent he has always went above and beyond to help us find the vehicle of our choice. The staff at Bayside are very polite. Even the service department is great, Jay at the service is Excellent always willing to help. Julia Johnson More

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Service It has always been a smooth and easy experience everytime I go for service. Whether i have to leave my car or stay. They are very knowledgeable and al It has always been a smooth and easy experience everytime I go for service. Whether i have to leave my car or stay. They are very knowledgeable and also keep you upto date during the process. More

by rvega87 Verified Customer Verified Customer

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Best dealer thank you for always helping me and providing me with great service. Best dealer I been too you guys rock thank you once again Juan and jay thank you for always helping me and providing me with great service. Best dealer I been too you guys rock thank you once again Juan and jay More

by ROSE121502 Verified Customer Verified Customer

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From Hot to Not Been coming to this dealer (where I also bought my car) for quite a long time... The service has simply gotten worse I believe due to them being ov Been coming to this dealer (where I also bought my car) for quite a long time... The service has simply gotten worse I believe due to them being overwhelmed. I had to take car back over 5 times from the period of Dec. 2017 to Mar. 2018. In Feb. they find the alternator is bad...had it replaced, spent all the money and then 2 weeks later back in the shop with other major issues... why was I not told of them when they fixed the alternator etc. I have always given them an excellent review but I cannot any more. Sorry but you now get a failing grade. Since I bought the car there has been nothing but issues and each time your solution is get a new one. I am very saddened by this all. More

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Check engine light on Brought in my car. Easy processing. Left for the day to go to work. Service department kept me informed throughout the day. Car was done and available Brought in my car. Easy processing. Left for the day to go to work. Service department kept me informed throughout the day. Car was done and available for pickup after work. Like the ability to pick up my car till 10pm. More

by BANGELOS1980 Verified Customer Verified Customer

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They new problem and fix with no complcatiobs Jay my service rep. Help me out . I told him about needing car for up coming surgery And my job was done and I got car back same day Only proble Jay my service rep. Help me out . I told him about needing car for up coming surgery And my job was done and I got car back same day Only problem cost was high Part only cost about $300 My bill was $800.00 More

by asich27207 Verified Customer Verified Customer

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Great experience. Made my car run back to how it did onday1 They performed all necessary work. Cr was making all kinds of sounds and popping noises. I have an extended warranty and they made sure to get everyt They performed all necessary work. Cr was making all kinds of sounds and popping noises. I have an extended warranty and they made sure to get everything they could fixed and covered. A++ More

by Jordanfinest Verified Customer Verified Customer

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