Jay Freeman
KBB ICO Vehicle Concierge
Scranton Chevrolet of Norwich
774 W Thames St
Norwich, CT 06360
Dealership Experience
6 yrs, 4 mos
Industry Experience
40 yrs, 5 mos
Languages Spoken
English
91 Reviews
Write a Review91 Reviews of Jay Freeman
December 07, 2025
I cannot say enough positive/great things about this dealership, from the moment I stepped into the showroom today's later when I left with my new vehicle it was nothing but professionalism, efficiency, dealership, from the moment I stepped into the showroom today's later when I left with my new vehicle it was nothing but professionalism, efficiency, honest straightforward talk, no bull from them, every question was answered honestly and it was a fun buying experience. Everyone was so down to earth and not stuck up like some dealerships they look at you like what are you doing here, I've experienced that at Subaru and buying a car can be intimidating nerve-wracking and a grueling experience however I never felt like that I was treated like family. I was always greeted with a smile and asked what they could do for me every time I visited. Aaron, Jay, and Kamilla, were the absolute best. Aaron and Jay were so much fun the camaraderie they have is infectious I enjoyed my time while I was buying my car I felt like I was sitting around with friends or family. Kamila was so nice to make sure she went through every page and explained everything to me while I was signing my paperwork this was the best car buying experience I've ever had, and I have owned plenty of vehicles. I went in thinking I was dead set on buying a Chevy equinox and Aaron put me into a trailblazer which had everything that the equinox had and he saved me a lot of money, Aaron knew I would love this vehicle somehow before I did I couldn't be happier with my purchase, and I feel like I've made some new friends. I did my homework before I went to Scranton, I looked at the Toyota RAV4, I looked at the Nissan rogue, and I also looked at more Subarus as that is what I had currently owned and nothing compared to the SUVs that you have in my opinion. I also ended up having a car payment less than what I was told which was just the icing on top. I have told everyone I know at work about my experience and will be sending potential car buyers to Scranton Chevy. I also love the fact that your partnered with my company I work at Mohegan Sun which offers me the red carpet service where I can have my car serviced while I'm working but to be honest I'd rather go to the dealership and sit with my good friends Aaron and Jay and chit chat with them while I wait for my vehicle to be serviced. Great job by all as long as Aaron and Jay are working at Scranton I will continue to be your customer I can tell you before Scranton I went to Gerard Ford and had a really bad experience there they took advantage of a grieving daughter and Subaru screwed me over by selling me a vehicle that had a bad transmission and I ended up with negative equity in my car. Thank you again for making this car buying experience the best I've ever had many thanks to everyone who worked with me and who works there. More
Other Employees Tagged: Kamila Pelliccia, Aaron Dalpe
November 13, 2025
Everyone was pleasure to to work with Aaron helped me out alot ray is a good to alot ray is a good to More
Other Employees Tagged: Rich Burdick, Aaron Dalpe
November 12, 2025
Kevin was an absolute pleasure to work with and made the car buying experience great. car buying experience great. More
Other Employees Tagged: Kamila Pelliccia, Rich Burdick, Kevin Gonzalez, Khaliyah Daniels
November 11, 2025
Kamilia is Simply the Best! !! Ed in Service Dept very accommodating and straightforward. Scranton Chevrolet is as good a dealership as you will find anywhere. !! Ed in Service Dept very accommodating and straightforward. Scranton Chevrolet is as good a dealership as you will find anywhere. More
Other Employees Tagged: Matt Scranton, Kamila Pelliccia, Dominick Salemi, Rich Burdick , Ed from Service
November 01, 2025
Excellent dealership,just the best! Every person working there is just a pleasure to talk to,even Aaron with two A’sand Jay is beyond words.I am in a wheelchair and they went above and Every person working there is just a pleasure to talk to,even Aaron with two A’sand Jay is beyond words.I am in a wheelchair and they went above and beyond to make this purchase possible.Thank you very much. More
Other Employees Tagged: Kamila Pelliccia, Aaron Dalpe
August 26, 2025
Wouldn't recommend going to this dealership. They will waste your time and then some. Went with the intent to purchase a truck. Gave a reasonable offer. Went back and forth a bit sales rep a They will waste your time and then some. Went with the intent to purchase a truck. Gave a reasonable offer. Went back and forth a bit sales rep as one would expect. In the end, they were not willing to negotiate a deal. But instead raised the price $2,000 above their original asking price. Seriously who does this. More
Other Employees Tagged: Sales Manager
August 18, 2025
Jay is the very best sales person I have ever delt with, not pushy but always asking for the order see as I spent my working as the Directo of Technolgy spent most of my time supporting sales and marketing. not pushy but always asking for the order see as I spent my working as the Directo of Technolgy spent most of my time supporting sales and marketing. We had a few pro's like Jay but not many. A very good experience as I rate buying a new right with having a wisdom tooth extracted. God Bless Dick Wetherell More
July 20, 2025
I became a customer online from a nearby state and had no previous knowledge of Scranton Chevy. From my initial text contact thru the final handshakes exchanged before I drove off in my new Trax I felt I wa previous knowledge of Scranton Chevy. From my initial text contact thru the final handshakes exchanged before I drove off in my new Trax I felt I was doing business with a fair honest friendly group of people. I’ve awarded them five stars even though I was somewhat disappointed that they didn’t give me a few hundred bucks more for my rusted, dinged and dented 17 year old mobil mouse motel. More
Other Employees Tagged: Kamila Pelliccia , Matt Bouchard
May 10, 2025
Camillia made the paperwork so easy, Matt took time to educate Kim on all concepts of the Equinox, overall a great experience! Highly recommend Scranton Chevy for all auto needs educate Kim on all concepts of the Equinox, overall a great experience! Highly recommend Scranton Chevy for all auto needs More
Other Employees Tagged: Kamila Pelliccia, Tammy Davis, Allison Jordan, James Arroyo, Rich Burdick , Matt Bouchard, Nicco Brown, Meaghan Daley, Johnny Hernandez
May 05, 2025
Customer concern and priorities are a top agenda at Scranton Chevrolet. And if there’s ever an issue, the problem is always remedied.. That’s just how Scranton Chevrolet rolls. Keeping GM America rolli Scranton Chevrolet. And if there’s ever an issue, the problem is always remedied.. That’s just how Scranton Chevrolet rolls. Keeping GM America rolling mile after mile. More
Other Employees Tagged: Meaghan Daley

