Jay Hawkins
Jay Hawkins at Brilliance Honda of Crystal Lake
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Jay Hawkins

Sales Associate

Brilliance Honda of Crystal Lake

680 W Terra Cotta Ave
Crystal Lake, IL 60014

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5.0
27 Reviews

Dealership Experience

6 yrs, 5 mos

Industry Experience

14 yrs, 5 mos

5.0

27 Reviews

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27 Reviews of Jay Hawkins

October 05, 2023

Dealership Rating
Employee Rating

Accommodating, easy to work with, hours of operation very accommodating, friendly staff, would recommend to others More

by lindaks4
Recommend Dealer
Yes
Oct 28, 2023

Brilliance Honda of Crystal Lake responded

Hi Lindaks4, thank you for taking the time to leave a review for us at Brilliance Honda Of Crystal Lake. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Until the next time we meet, take care! Kelly Keefe Brilliance Honda of Crystal Lake

August 08, 2023

Dealership Rating
Employee Rating

Worked with Tara and Jay--they are awesome! We will be back. Thank you for all of the hard work and effort on your end. More

by kim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Darrell Herbert , Tara Maxey--she should get 6 stars! She is the reason why we came here.

Sep 08, 2023

Brilliance Honda of Crystal Lake responded

Kim, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake. We are always more than happy to assist you if anything else comes up. Take care! Kelly Keefe Brilliance Honda of Crystal Lake

July 14, 2023

Dealership Rating
Employee Rating

Jay Hawkins was pleasant to work with only thing was waiting for the contract signing. About an hour and a half just to get in the office More

by colleenwolter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vince Wadman

Jul 19, 2023

Brilliance Honda of Crystal Lake responded

Colleenwolter, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brilliance Honda Of Crystal Lake. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Kelly Keefe Brilliance Honda of Crystal Lake

June 30, 2023

Dealership Rating
Employee Rating

Jay Hawkins is excellent rep of your firm. His attitude and service were very exceptional. More

by jim.thiede
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Megan Deters

Jul 15, 2023

Brilliance Honda of Crystal Lake responded

Jim, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Until then, take care! Kelly Keefe Brilliance Honda of Crystal Lake

April 12, 2023

Dealership Rating
Employee Rating

I worked with Jay. I never felt pressured. He answered my questions and kept me informed along the way. More

by tesswember
Recommend Dealer
Yes
Apr 21, 2023

Brilliance Honda of Crystal Lake responded

Tesswember, we are so happy to read such a great review about Brilliance Honda Of Crystal Lake! We are so glad you had a great experience with Sales Associate Jay. If you ever need anything else, please give us a call! Until then, take care! Kelly Keefe Brilliance Honda of Crystal Lake

January 17, 2023

Dealership Rating
Employee Rating

Totally transparent. Honest. Absence of any "pressure". Fair price for new vehicle, good trade in value. And, they are personally, pleasant, calm, friendly, willing to be More

by richard_katz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrel Herbert

Mar 28, 2023

Brilliance Honda of Crystal Lake responded

Richard, we are so happy to read such a great review about Brilliance Honda Of Crystal Lake! We sincerely thank you for the positive review, and look forward to seeing you again soon! Until the next time we meet, take care! Brilliance Honda of Crystal Lake

December 27, 2022

Dealership Rating
Employee Rating

Very good shopping experience, no hassle straight forward, honest with the deal, I got the best deal in the area, will recommend it to any one looking for a car. More

by w_karam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2022

Brilliance Honda of Crystal Lake responded

Hello! We appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Brilliance Honda Of Crystal Lake! Until the next time we meet, take care! Brilliance Honda of Crystal Lake

December 03, 2022

Dealership Rating
Employee Rating

Excellent experience from start to finish. Would definitely by from them again and would recommend to family and friends. More

by racetuner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Herbert

August 06, 2022

Dealership Rating
Employee Rating

It was refreshing to get exactly what was discussed over the phone. Everyone was cordial and honest. More

by Lewis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2022

Brilliance Honda of Crystal Lake responded

Hi Lewis, thank you for taking the time to leave a review for us at Brilliance Honda Of Crystal Lake. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! -Brilliance Honda of Crystal Lake

July 23, 2022

Dealership Rating
Employee Rating

This was a very pleasant experience from beginning to acceptance of my vehicle and even beyond. The whole experience was a breeze. More

by docpro777
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Darrell Herbert, Thomas Keefe

Jul 28, 2022

Brilliance Honda of Crystal Lake responded

Docpro777, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you so much again for your feedback! We hope you have a great day! -Brilliance Honda of Crystal Lake

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