Jay Larkin
Jay Larkin at Herb Chambers Ford of Braintree

Jay Larkin | Page 3

Service Manager

Herb Chambers Ford of Braintree

75 Granite St
Braintree, MA 02184

4.9
172 Reviews
4.9

172 Reviews

Write a Review

172 Reviews of Jay Larkin

June 06, 2023

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Employee Rating

Bad in communication, services bad and unprofessional, they replaced my rear camera with a cheap one. More

by jameslebreton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 19, 2023

Herb Chambers Ford of Braintree responded

Thank you for sharing your review, James. We're concerned to learn of your negative experience and would like the opportunity to discuss this situation with you further. Thank you, Scott Lewis - General Manager - slewis@herbchambers.com

June 02, 2023

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Always as promised,on time repairs ,with total communication through the repair process, thank you More

by Bowandarrowman57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2023

Herb Chambers Ford of Braintree responded

We appreciate your kind review and love knowing how our team made this a great experience! Thank you for coming to Herb Chambers Ford of Braintree!

May 25, 2023

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Everyone at Herb Chambers Ford in Braintree are fabulous I purchased my second vehicle with them and my husband is on his third. Beginning at the showroom all the way through to parts and service, they all More

by jcmosely1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Reed, Drew Bailey , Frankie Santiago and Jose

May 26, 2023

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience working with Frankie, Jose, Jessica, Drew, and Jay! We appreciate your business and look forward to seeing you next time at Herb Chambers Ford of Braintree!

May 19, 2023

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Always a positive experience there. Fast and expert service. I would definitely recommend this dealership. Extremely happy with Braintree Herb Chambers! More

by andicev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2023

Herb Chambers Ford of Braintree responded

Thank you for sharing your positive experience! We're so happy that we earned your 5 stars! -Herb Chambers Ford of Braintree

May 08, 2023

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Diagnosed issue quickly. Pleasant and efficient. Car was returned in a quick and timely manner. More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Bailey

May 10, 2023

Herb Chambers Ford of Braintree responded

We're glad we could help resolve this issue for you and get your car back quickly! We hope you come to visit us again next time you need anything! Thank you! - Herb Chambers Ford of Braintree

May 06, 2023

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Excellent customer service from appointment, to drop off and pick up. Very easy and no waiting More

by tpmy58
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Bailey, Paul Martin

May 09, 2023

Herb Chambers Ford of Braintree responded

Thank you for trusting us to provide five-star care! We look forward to seeing you back at Herb Chambers Ford of Braintree next time!

May 04, 2023

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Employee Rating

Aidan at the service desk was so helpful so professional and everyone in the Braintree service department were very friendly . Everyone made eye contact with all the customers which is rare these days . The More

by lisa Barry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
May 05, 2023

Herb Chambers Ford of Braintree responded

Lisa, we appreciate you taking the time to share your positive experience at Herb Chambers Ford of Braintree! It's wonderful to hear that Aidan and our team provided helpful, professional, and friendly service. We're glad to have made it an enjoyable process for you from start to finish. We look forward to seeing you again in the future!

May 04, 2023

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Great service - simple process and great communication. Offering easy and timely solutions. They keep my car running efficiently. More

by cartyken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2023

Herb Chambers Ford of Braintree responded

We're thrilled to hear about your positive experience at Herb Chambers Ford of Braintree! We're happy to hear that our team provided great service, a simple process, great communication, and easy solutions for you. It's always our priority to keep your car running efficiently and we appreciate the opportunity to serve you. Drive safely!

April 15, 2023

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Employee Rating

Safe, courteous, professional and good folks all-over. I've been coming here for over 20 years. Best service in town. I can rely on them to do the right job the right way. More

by nosix
Recommend Dealer
Yes
Apr 17, 2023

Herb Chambers Ford of Braintree responded

Thank you for your confidence in the Herb Chambers Ford of Braintree team! We're truly grateful for all of your support over the past 20 years and look forward to seeing you at your next visit. Take care!

March 20, 2023

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Employee Rating

The service department is very efficient and very pleasant I would recommend them to everyone More

by xxxmichelle9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2023

Herb Chambers Ford of Braintree responded

Thank you for visiting the Herb Chambers Ford of Braintree service team! We appreciate the kind review and hope to see you again in the future!

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