Check out Jay Lazaro's reviews on DealerRater

July 13, 2022

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Employee Rating

O’Meara Ford service center helped with two recalls I had on my bronco sport. I didn’t have a ride so stayed in their waiting area (which is huge and very accommodating). They knew I was waiting so they got on my bronco sport. I didn’t have a ride so stayed in their waiting area (which is huge and very accommodating). They knew I was waiting so they got my car done and fixed up very quickly for me which was greatly appreciated. Will be going to O’Meara for any future service I need on my vehicle. More

by MCHAP614

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Allison Skelly

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Jul 14, 2022 -

O'Meara Ford responded

Thanks for sharing your thoughts about your experience with O'Meara Ford. We appreciate your business and hope to see you again soon!

July 13, 2022

Dealership Rating

Employee Rating

Quick turn around getting parts and repair, car was clean and staff was friendly and accommodating. Thank you! and staff was friendly and accommodating. Thank you! More

by Melons

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jeff Johnson, Mike Scullion , Miranda McDermott, Jim Pugh, Allison Skelly

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Jul 14, 2022 -

O'Meara Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 11, 2022

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Employee Rating

O’Meara Ford did an outstanding job in handing the recall repairs for my Ford Mustang Mach E. From start to finish. Proudly give O’Meara. repairs for my Ford Mustang Mach E. From start to finish. Proudly give O’Meara. More

by tim.jackson

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Nick Trujillo, Mike Scullion, Eugene Katz, Shaun Lewis , Joey Doyle, Earl Golos, Miranda McDermott, Allison Skelly

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Jul 11, 2022 -

O'Meara Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 08, 2022

Dealership Rating

Employee Rating

I have purchased 3 vehicles from this dealership and they have serviced all three and I wouldn’t trust anyone else working on them. Mark in service department goes above and beyond to make your experience as have serviced all three and I wouldn’t trust anyone else working on them. Mark in service department goes above and beyond to make your experience as best as possible. Eissa in sales is my go to guy. He is always looking out for me in a new vehicle or trade ins. O’Meara is by far the best dealership in this region. More

by T2greenco

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mark Bultje, Nick Trujillo, Mike Scullion, Eugene Katz, Shaun Lewis , Joey Doyle, Earl Golos, Miranda McDermott, Allison Skelly, Eissa in sales

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Jul 11, 2022 -

O'Meara Ford responded

Thank you for your business and this review. We're happy to hear Eissa, Mark, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 08, 2022

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Employee Rating

Neglected to check problem. No customer appreciation. Overpriced. Wasted time due to negligence. Never again. No customer appreciation. Overpriced. Wasted time due to negligence. Never again. More

by abarazi9431

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

No

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Jul 11, 2022 -

O'Meara Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Jul 12, 2022 -

abarazi9431 responded

I’ve been bringing my pick up trucks to Omeara for 4 years. I had a raptor that I even bought brand new and put 105k miles on in one year and got all my service done at omeara. However if customer loyalty isn’t going to be appreciated I’m just not going to go there anymore. I brought my recent raptor for service and asked for a noise to be checked out. They told me there wasn’t a noise. I later had to bring the truck in for the same problem associated with that noise. Meanwhile everyone in the service department knows I drive a lot of miles for work. So my truck being in the shop for something that was missed is now interfering with my work. This is understandable, but not in my case since I specifically told them earlier there was 100% for sure an unordinary noise. 2ns I had the truck come in for another problem which also the same thing. They made me schedule an appointment again for another noise which they said they didn’t hear but later said they did. I got overquotted so much for the job I turned it down. I had to fly in from out of state and pay 100$ for a taxi to come pick up the truck out of my convenience again for them not hearing a sound you can hear right when you drive out of the bay. They kept saying they couldn’t hear a noise in both instances. Both instances there was a problem, the first one being severe. That’s 4 trips to the dealership total and 2 of them were because of lazy employees saying there isn’t a noise. I travel out of state and I can’t have my truck break down in the middle of nowhere and towed to a Ford dealership because someone at omeara thought it was funny to say there’s nothing wrong. The most disrespectful thing then to do is over quote me after wasting so much of my time and money ESPECIALLY after I continued to show customer loyalty.

Jul 11, 2022 -

O'Meara Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 08, 2022

Dealership Rating

Employee Rating

Very courteous personnel. Very helpful and knowledgable about items. True to their word on estimates. Very helpful and knowledgable about items. True to their word on estimates. More

by Bev

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Nick Trujillo, Eugene Katz

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Jul 08, 2022 -

O'Meara Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing O'Meara Ford.

July 07, 2022

Dealership Rating

Employee Rating

Great and fast service. In and out in no time. Easy to schedule appointment on Ford app. In and out in no time. Easy to schedule appointment on Ford app. More

by kevinlyon39

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Nick Trujillo, Mike Scullion, Eugene Katz, Shaun Lewis , Joey Doyle, Earl Golos, Miranda McDermott, Allison Skelly

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Jul 08, 2022 -

O'Meara Ford responded

Kevin, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at O'Meara Ford.

July 07, 2022

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Employee Rating

Great service. I will always bring vehicle here service. O'Meara has never let down. I will always bring vehicle here service. O'Meara has never let down. More

by TOMMYMARTINEZ77

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tony Piazza, Barbara Fresquez

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Jul 07, 2022 -

O'Meara Ford responded

Thank you for choosing O'Meara Ford. We appreciate your business and look forward to having you as one of our valued customers for many more years to come!

June 28, 2022

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Employee Rating

Took 1. 5 hrs for a scheduled oil change at 8 AM did not get any type of report. Don’t know if they did a inspection, topped off fluids, check air in the tire 5 hrs for a scheduled oil change at 8 AM did not get any type of report. Don’t know if they did a inspection, topped off fluids, check air in the tires or just changed the oil. I bought my car there 3 months ago it was my free oil change. Definitely felt that way. I also asked about setting up service for my malfunctioning Radio and was quickly told to call Larry H Miller. Because O’mera doesn’t have the tools More

by DLB123

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

No

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Jul 02, 2022 -

O'Meara Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Jul 02, 2022 -

O'Meara Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 28, 2022

Dealership Rating

Employee Rating

Always friendly. Complete work in a timely manner. Never had any problems with the service department. Complete work in a timely manner. Never had any problems with the service department. More

by michaelbade77

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Nick Trujillo, Eugene Katz , Joey Doyle

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Jun 29, 2022 -

O'Meara Ford responded

Michael, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Jay Lazaro | Page 13

Service Advisor

O'Meara Ford

158 Reviews of Jay Lazaro

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