Jay Malkowski | Page 10

Jay Malkowski is an excellent service advisor. He has yet again provided me with excellent service and a great experience. I will continue to come back because of Jay. again provided me with excellent service and a great experience. I will continue to come back because of Jay. More

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Customer service very good. Appreciated the socially distanced chairs in the waiting room. Overall customer experience was very good. Waiting area was nice and clean. distanced chairs in the waiting room. Overall customer experience was very good. Waiting area was nice and clean. More

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Always been happy with sales and service for my three consecutive Hondas. Efficient, and very pleasant. Always explains things thoroughly and never pushy. I feel that everyone has been upfront and hones consecutive Hondas. Efficient, and very pleasant. Always explains things thoroughly and never pushy. I feel that everyone has been upfront and honest. More

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Excellent customer service - Felt safe in light of the pandemic with enough open space while waiting for my car. Observe the service staff helping others with discount offers they were not aware of. pandemic with enough open space while waiting for my car. Observe the service staff helping others with discount offers they were not aware of. More

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Like visiting this dealership for several reasons:very attentative service advisors, service done in timely manner,huge waiting area,and friendly and polite staff that always are smiling.. attentative service advisors, service done in timely manner,huge waiting area,and friendly and polite staff that always are smiling.. More

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Russ Darrow Honda is an amazing and consistent business that keeps the customer in mind. Always clean, friendly and helpful making the experience memorable. During times of a pandemic when everyone is worr that keeps the customer in mind. Always clean, friendly and helpful making the experience memorable. During times of a pandemic when everyone is worried about getting sick they ensure that everyone has on a mask, that hand sanitizer is available and they constantly wipe down high traffic areas. I am thoroughly impressed each and every time I step through the door. My salesperson Lesia Matthis always goes far above and beyond to ensure that my needs are met and questions throughly answered. She even follows up after the sale is complete and on a scheduled out of the office day. Her customer service skills never cease to exceed expectations. This is why I have only purchased vehicles from her and plan to do so in the future. More

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Jay Malkowski does an excellent job with my service needs. Overall excellent place to get your car serviced. Highly recommend this service department. Always ask for Jay Malkowski. needs. Overall excellent place to get your car serviced. Highly recommend this service department. Always ask for Jay Malkowski. More

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My service agent was very attentive from the moment I drove in to the dealership. He kept me informed of the progress on my repair and recognized me when I came to pick up the vehicle. Check out was quic drove in to the dealership. He kept me informed of the progress on my repair and recognized me when I came to pick up the vehicle. Check out was quick and he waived the charge for not paying with cash or debit card More

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Honest feedback and courteous. I felt he was sincere and explained clearly the options available for the service I was seeking. Also provided a shuttle if needed. explained clearly the options available for the service I was seeking. Also provided a shuttle if needed. More

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Jay has exceptional client service! Great customer experience! Seamless experience! Jay is knowledgeable, helpful and shares pertinent information. The customer service is clearly a differentiator experience! Seamless experience! Jay is knowledgeable, helpful and shares pertinent information. The customer service is clearly a differentiator of Russ Darrow! More

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