Jay Malkowski
Jay Malkowski at Russ Darrow Honda

Jay Malkowski | Page 7

Service Manager

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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4.6
163 Reviews

I started working at Russ Darrow back in 2013 which is where I got my start in the automotive industry. When I'm not helping service customers I enjoy spending time with my family and I play softball two nights a week. I'm a huge Wisconsin sports fan and enjoy watching all of them. When you're ready for service, I'm here to help and look forward to working with you.

Dealership Experience

12 yrs, 11 mos

Industry Experience

12 yrs, 11 mos

Languages Spoken

English English

4.6

163 Reviews

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163 Reviews of Jay Malkowski

February 12, 2022

Dealership Rating
Employee Rating

I love them every time I come the service is nice and fast the workers are always on their job they help with all my questions and concerns I love this dealer I could’ve found a better please to get my c More

by Breonteball
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Matthews, Glenn Tucek, AL COBB, Jonathan Stein , Christopher Berger, Victor Delgado, Joshua Eynon, Gregory Lecher, Malcolm Luvene

February 11, 2022

Dealership Rating
Employee Rating

service was excellent, Jay, the service advisor could not have been any better. I am in my mid eighties and was treated like I was their most important customer. Thank you so much. More

by G-G (Great-Grandma)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 11, 2022

Dealership Rating
Employee Rating

I bought this car at Russ Darrow Honda. It was stolen a few years ago & R/D fixed it for $10,500.00 (I payed the $500.00) The car came back to me like new. All the Pick-an-Save dings were gone. ect.ect. I More

by bnavyret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 10, 2022

Dealership Rating
Employee Rating

The people are always very friendly and helpful. They take great care of our vehicles. Jay is the best! More

by Hondacrvfan60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 31, 2022

Dealership Rating
Employee Rating

Always gets you in and done within the stated time frame and is always friendly More

by gserfozo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 01, 2022

Dealership Rating
Employee Rating

Jay M. Very knowledgeable and friendly. Made sure I understood the services that needed to be done. More

by Print W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 04, 2021

Dealership Rating
Employee Rating

Staff is always polite and respectful. Efficient and prompt team. Facilities are clean, comfortable and have customer refreshments. More

by jherpolsheimer
Recommend Dealer
Yes

Other Employees Tagged: Aija

November 24, 2021

Dealership Rating
Employee Rating

Great service experience. The extensive service work was done way before the estimated quoted time. The service advisor Jay Malkowski, did a tremendous for me. The team went and got the parts rather t More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Levi

November 24, 2021

Dealership Rating
Employee Rating

Jay was helpful and attentive. Per my request, he called every time there was a change in service. Very thorough More

by grandmawoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 18, 2021

Dealership Rating
Employee Rating

Everything went smooth. In and out!!! Thank you for great service before the holidays!! Thank you!! More

by greeneyez8844
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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