Jay Malkowski | Page 6

Everything was fine they did good work I like what they did I will be telling friends did I will be telling friends More

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I love them every time I come the service is nice and fast the workers are always on their job they help with all my questions and concerns I love this dealer I could’ve found a better please to get my c fast the workers are always on their job they help with all my questions and concerns I love this dealer I could’ve found a better please to get my car from More

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service was excellent, Jay, the service advisor could not have been any better. I am in my mid eighties and was treated like I was their most important customer. Thank you so much. have been any better. I am in my mid eighties and was treated like I was their most important customer. Thank you so much. More

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I bought this car at Russ Darrow Honda. It was stolen a few years ago & R/D fixed it for $10,500.00 (I payed the $500.00) The car came back to me like new. All the Pick-an-Save dings were gone. ect.ect. I few years ago & R/D fixed it for $10,500.00 (I payed the $500.00) The car came back to me like new. All the Pick-an-Save dings were gone. ect.ect. I had a funny experience when I called for service a few years ago. My call went to headquarters someplace? They wanted my name, rank,& service # and on & on & on. When I came in I told Jay Malkowski what happened and he apologized for what happened and gave me his phone #. The reason I'm sending this e-mail to U now is because I just had service done by Jay & It went well. I know the reason for the 3.5% mark-up (I paid cash) I would do the same & then bill U. I didn't give you guys a 5 star because I think there is always room for improvement (I had 2 cups of coffee & a bag of chips) I think your service is outstanding and I should have marked 7 0r 8 stars. Because of Jay Malkowski I have had and will continue to have all my service work done here. I don't "feel taken" when I pay $358.50 for service. Keep up the good work. Bryan. More

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The people are always very friendly and helpful. They take great care of our vehicles. Jay is the best! take great care of our vehicles. Jay is the best! More

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Always gets you in and done within the stated time frame and is always friendly and is always friendly More

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Jay M. Very knowledgeable and friendly. Made sure I understood the services that needed to be done. understood the services that needed to be done. More

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Staff is always polite and respectful. Efficient and prompt team. Facilities are clean, comfortable and have customer refreshments. prompt team. Facilities are clean, comfortable and have customer refreshments. More

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Great service experience. The extensive service work was done way before the estimated quoted time. The service advisor Jay Malkowski, did a tremendous for me. The team went and got the parts rather t was done way before the estimated quoted time. The service advisor Jay Malkowski, did a tremendous for me. The team went and got the parts rather than waiting to have them shipped. By the way when Jay heard that my engine light was flashing his team evaluated the problem immediately letting me know the problem. Shout out goes to the mechanic who worked on the engine. Nice job Levi. The engine purrs like new. More

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Jay was helpful and attentive. Per my request, he called every time there was a change in service. Very thorough every time there was a change in service. Very thorough More

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