Jay Mealey | Page 12

Awesome experience The way Mike and the team helped us was an amazing experience!! I will be definitely going there again in the future. thanks for everything The way Mike and the team helped us was an amazing experience!! I will be definitely going there again in the future. thanks for everything More

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Classic Bait and Switch I don't like wasting time at dealerships, the whole thing drives me crazy. So I wanted to work out a deal through email and phone calls. I was prese I don't like wasting time at dealerships, the whole thing drives me crazy. So I wanted to work out a deal through email and phone calls. I was presented the deal within the range I wanted, I called and placed a deposit over the phone and said I would be in the next day to pick up the car. I arrive the next day and to my surprise the monthly payment jumped almost $75 dollars! Apparently when they send you a quote it is just the base monthly price, doesn't include taxes or tag and isn't based on any credit rating, just numbers they make up to get you in the door! So I basically wasted 3 hours, the drive there, waiting for a quote, haggling (which I despise!) and the drive home. And to top it off I am getting the run around about getting my deposit back! Going to another dealership, recommend you do too. More

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Quick and Easy Mark Cappetta was awesome. My husband dealt with him online and over the phone before we went to the dealership to drive and hopefully buy the vehicl Mark Cappetta was awesome. My husband dealt with him online and over the phone before we went to the dealership to drive and hopefully buy the vehicle. When we got to the dealership, Mark had everything ready. He did exactly what he said he was going to do. There was no hassling over price or added features. The transaction was quick and easy. That has not been our experience in the past with other dealerships. We were thrilled. Plus, everyone on the Mazda team we encountered was friendly and helpful. We will definite recommend Mark and this dealership. More

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Best deal, best dealership, best cars We got exactly the car we wanted at a great price with no hassle exceptional customer service 😍 Can’t say enough good things about the car or the pe We got exactly the car we wanted at a great price with no hassle exceptional customer service 😍 Can’t say enough good things about the car or the people. Will recommend to everyone. More

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Become a family This dealership has wonderful people working there who cares about handling your concern and overall meeting your needs. Everyone has become part of m This dealership has wonderful people working there who cares about handling your concern and overall meeting your needs. Everyone has become part of my family and we are greatful for the time spent of purchasing my car. More

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Awesome offers and good trust Thank you Mr. Falcon. He and his higher up team has done a fantastic job, which the overall closure has come very quickly. Upfront realistic numbers w Thank you Mr. Falcon. He and his higher up team has done a fantastic job, which the overall closure has come very quickly. Upfront realistic numbers were provided. Thank you for the information. Definitely a good dealership to go for. More

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Worst Mazda Dealership Ever This dealership is the worst ever. It should have "zero" stars if I could give them that. They sold me a car with 2 keys and refuse to give me the s This dealership is the worst ever. It should have "zero" stars if I could give them that. They sold me a car with 2 keys and refuse to give me the second one after I signed the contract. " I'm sorry, we can't find the other key," they said. They told me to come back and they would get me one. So I came back another day and waited for them to get me a key. They said it is not programmable after waiting 4 hours for it to get done. Then they told me they would give it to me the next time I brought my car in to be serviced. They still didn't do it. One employee said i. The co puter it says that we made you the key but you refused to take it. Huh? Another employee said they couldn't make a key. The managers also kept switching me to other managers saying it was the other managers responsibility. When I telephoned about it, they kept switching me until there was a voice mail or they hung up on me. When I first bought the car I had a temporary license plate and it took months to get the permanent license plate from them. They promised numerous time's they would send it to me, even by FedEx and never did. They would hang up on me, put me on hold and never come back, or put me to voice mail always saying the person I needed to talk to "wasn't " there that day. This is the worst place to buy a car. They don't give out loaners either even though you have a warrenty stating they need to give you a loaner. They told me the recall on my airbag was not an important enough recall to give me a loaner while they fixed it. Be careful they also try to sell you an expensive warrenty when you buy your car and they don't honor it anyway. Stay away from this dealership and I'll never buy another Mazda again. More

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2018 cx5 Marilyn was amazing and it was a smooth process. I couldn’t be happier! Very professional and answered all of our questions. Stood late to accommodat Marilyn was amazing and it was a smooth process. I couldn’t be happier! Very professional and answered all of our questions. Stood late to accommodate us. More

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Very good from start to finish. Went in to "just look" at car l had seen online. Did not plan to buy today, but after seeing and driving it, and working out financing arrangements, Went in to "just look" at car l had seen online. Did not plan to buy today, but after seeing and driving it, and working out financing arrangements, l decided l couldn't do any better anywhere else. It had everything l was looking for, with low mileage and the newest . model l could find at a price l could afford. More

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Great communication and smooth transaction Everyone there that I came in contact with on this transaction were professional with excellent customer service skills. The entire transaction was sm Everyone there that I came in contact with on this transaction were professional with excellent customer service skills. The entire transaction was smooth from the time I placed the call to the dealership and express my interest to the time I drover away with the vehicle. Thank you all! More

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