162 Reviews
Write a Review162 Reviews of Jay Parafina
April 13, 2024
jay, (maybe Trey) was awesome, great attitude, and humor. explain everything very well anc completely. explain everything very well anc completely. More
Other Employees Tagged: Kealani Cano
April 09, 2024
The guy that helped me was really nice and they were quick. Appreciate that a lot quick. Appreciate that a lot More
Other Employees Tagged: Lapon Chanthamany, Jan James
April 08, 2024
From the start to end the service is great! Also Rick from the shuttle service was amazing. Also Rick from the shuttle service was amazing. More
Other Employees Tagged: James Madison
April 05, 2024
Service center was quick with diagnostic and was quick to order parts. No immediate available date to follow up but is understandable. The issue I had was requesting to get a loaner. Initially was told by order parts. No immediate available date to follow up but is understandable. The issue I had was requesting to get a loaner. Initially was told by first advisor they would setup a loaner when the parts came in as the car is not drivable for a week by then already; and would take a few days before they can replace with new parts. However was told later by the loaner coordinator that they won’t have one till 2 weeks later, which was disappointing. Ended up having to rent and use GIG car to get around for almost 2 weeks. Minor item was my new wiper blade which still had the protective cover on. The technician had mentioned to first advisor, but was not relayed to me till the second time I brought the car back in for actual replacement by the second advisor. More
Other Employees Tagged: James Madison
April 04, 2024
Terrific as usual. The people and service are the best. Accommodating, flexible, professional and highly customer friendly. The people and service are the best. Accommodating, flexible, professional and highly customer friendly. More
Other Employees Tagged: Kaylee Harral, Victoria Cisneros, Alan Poon, James Madison

