Jay Tippett

Had an appointment, checked in, was asked if waiting, I live 1 mile away so received a Lyft ride there and back. Y'all always take care of me live 1 mile away so received a Lyft ride there and back. Y'all always take care of me More

by enaid.dg Verified Customer Verified Customer

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Quick and thorough Went in for oil change. He reminded me that my vehicle needed inspection and the team did both in less than two hours He reminded me that my vehicle needed inspection and the team did both in less than two hours More

by tgrant6 Verified Customer Verified Customer

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Jay was excellent. He kept me updated throughout the process. Fortunately there were no unwanted surprise after the fact. Mannerable and knowledgeable, I think he's an He kept me updated throughout the process. Fortunately there were no unwanted surprise after the fact. Mannerable and knowledgeable, I think he's an asset to the Southern team. Thank you Jay. More

by GOGlennII Verified Customer Verified Customer

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Very pleasant! The staff was attentive and I was in and out. Great service! I'll be back. The staff was attentive and I was in and out. Great service! I'll be back. More

by shavonne83 Verified Customer Verified Customer

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Very disappointed very unorganized with the diagnosis and response and quality of customer service provided.I received three different diagnosis and details for my services provided leaving confused and conc response and quality of customer service provided.I received three different diagnosis and details for my services provided leaving confused and concerned as a customer. More

by sunev4321 Verified Customer Verified Customer

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Well for one the price gouging is ridiculous and as soon as I came with another price they were able to match it to they had my car way longer than they said they were going to have it and three the communi as I came with another price they were able to match it to they had my car way longer than they said they were going to have it and three the communication was terrible More

by mrmontclair538 Verified Customer Verified Customer

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I made an appointment at 930 am, and I still didn't get out of there till almost 12. If it's first come first serve there shouldn't be an option for appointments. But everyone was nice and apologetic. out of there till almost 12. If it's first come first serve there shouldn't be an option for appointments. But everyone was nice and apologetic. More

by tiffpooh1994 Verified Customer Verified Customer

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Jay was literally the BEST. By far the best experience I have ever had at dealership! I appreciate y'all! Thanks Jay! By far the best experience I have ever had at dealership! I appreciate y'all! Thanks Jay! More

by BEARbee89 Verified Customer Verified Customer

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Had my vehicle over a week with no updates. Suggested a massive amount of work for a 20+ year old vehicle. I was charged for shop items that should be part of the outrageous $175 diagnostic fee Suggested a massive amount of work for a 20+ year old vehicle. I was charged for shop items that should be part of the outrageous $175 diagnostic fee More

by dannysellshomes757 Verified Customer Verified Customer

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Service member AJ doesn’t call to give updates on my vehicle. I dropped it off two weeks ago and had to call twice each week to get updates. On some of the calls I made other service members representat vehicle. I dropped it off two weeks ago and had to call twice each week to get updates. On some of the calls I made other service members representatives told me that they were going to leave a note on his desk to call me back and he never called back. Awful service from his part never had issues with this dealership until I had AJ as my service representative. More

by banegasebas28 Verified Customer Verified Customer

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