Jean Silverio | Page 13

The service was friendly. I appreciated the space the sales staff gave us so we could make a decision without feeling rushed. The sales associate needs to be better educated o I appreciated the space the sales staff gave us so we could make a decision without feeling rushed. The sales associate needs to be better educated on general financing. Not knowing basic rates seems like a lack of transparency and detracts from the experience. More

by bill.malloy1970 Verified Customer Verified Customer

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I'm not sure who Scott Johnson is. Every one else was very helpful and nice Every one else was very helpful and nice More

by celtickate13 Verified Customer Verified Customer

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Bought a 2021 Pilot and the temp tags expired before my title process and plates arrived in the mail. They blamed the 3rd party title company. Had to drive a 1hr and 40 mins to pick up a temp tag from the title process and plates arrived in the mail. They blamed the 3rd party title company. Had to drive a 1hr and 40 mins to pick up a temp tag from the 3rd party title company. More

by dfair0486 Verified Customer Verified Customer

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One of the most helpful and friendly dealerships i have ever worked with, will most definitely be recommending others there in the future. ever worked with, will most definitely be recommending others there in the future. More

by vwvwvw Verified Customer Verified Customer

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3 weeks later I’m still waiting for my registration papers. Would be nice to have them! papers. Would be nice to have them! More

by ncpere Verified Customer Verified Customer

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Jean worked with me to get a fair price and Scott handled the financial portion quickly and without pressuring me to buy an extended warranty - he simply outlined the plans and let me decide myself. the financial portion quickly and without pressuring me to buy an extended warranty - he simply outlined the plans and let me decide myself. More

by Bud Verified Customer Verified Customer

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Jean was extremely attentive to all of our questions and requests throughout the process, starting with our inquiry emails. I told Jean and Scott we were not interested in a long, drawn out, haggling back-a requests throughout the process, starting with our inquiry emails. I told Jean and Scott we were not interested in a long, drawn out, haggling back-and-forth process. We arrived at a fair process quickly. I think we were at the dealership less than four hours before walking out with our new Sorento. More

by mlemons6159 Verified Customer Verified Customer

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Cheryl cooper and the Manager at the service center are phenomenal, genuine, great memory, better than mine at-least :) go there if you want to be taken care of, phenomenal, genuine, great memory, better than mine at-least :) go there if you want to be taken care of, More

by kazmeodx Verified Customer Verified Customer

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We have been using Jim Butler KIA for many years. Always a great experience and this time was no exception. Totally impressed with the patience and professionalism of Jean Silverio and Kenny Kent. Hi Always a great experience and this time was no exception. Totally impressed with the patience and professionalism of Jean Silverio and Kenny Kent. Highly recommend them and Jim Butler KIA. More

by dkluther Verified Customer Verified Customer

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Overall experience was amazing from start to finish. Though it was hard to lock in a car at first Jean ensured we leased what we wanted at the end. Though it was hard to lock in a car at first Jean ensured we leased what we wanted at the end. More

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