Jeanine Malone

Arranging a time for service took a ridiculous amount of time. Dropping off my vehicle for service took infinitely longer than I ever would have expected. Pick up and actual service was good but, overall, v time. Dropping off my vehicle for service took infinitely longer than I ever would have expected. Pick up and actual service was good but, overall, very lacking compared to competition. More

by michael.i.chamberlain Verified Customer Verified Customer

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Slow customer service. Terrible communication. Only the minimal amount of service is provided, with no attention to detail. Paperwork falsified to show Multi-point inspecti Terrible communication. Only the minimal amount of service is provided, with no attention to detail. Paperwork falsified to show Multi-point inspections being performed, even though they are not. More

by Achab Verified Customer Verified Customer

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I have all my service done at Spitzer Acura because they do a great job and I trust them . do a great job and I trust them . More

by Tanya N Verified Customer Verified Customer

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I have all my service done at Spitzer Acura because they do a great job and I trust them . do a great job and I trust them . More

by Tanya N Verified Customer Verified Customer

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We were very satisfied with our transmission flush. We were there for three hours but they drove us to Bob Evan’s for breakfast so I wait seemed shorter. We were there for three hours but they drove us to Bob Evan’s for breakfast so I wait seemed shorter. More

by MALINDA.KRCHNAK Verified Customer Verified Customer

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Like the pickup service and easy scheduling Personnel are good to work with Will use Spitzer services in the future good to work with Will use Spitzer services in the future More

by perch61 Verified Customer Verified Customer

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Prompt and informative as to the work requested being done and anything that needed to be addressed done and anything that needed to be addressed More

by cwwetzel61 Verified Customer Verified Customer

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Jacob was excellent. Without Jacob's persistence, I would have bought the Lexus. He made this sale happen. Great job Jacob Without Jacob's persistence, I would have bought the Lexus. He made this sale happen. Great job Jacob More

by JRM2128 Verified Customer Verified Customer

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Little disappointed in the amount of time it took to check in and out. First time in 5 years that it took 45 minutes to process my intake and exit. Overall, happy as always with the service check in and out. First time in 5 years that it took 45 minutes to process my intake and exit. Overall, happy as always with the service More

by Lisa Miller Verified Customer Verified Customer

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Inspection was completed timely and loaner car was great! Customer lounge was comfortable, clean, and well stocked with refreshments. Customer lounge was comfortable, clean, and well stocked with refreshments. More

by larryphilips Verified Customer Verified Customer

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