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Jeanine Malone
Jeanine Malone at Spitzer Acura

Jeanine Malone

Service Advisor

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

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4.5
13 Reviews
4.5

13 Reviews

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13 Reviews of Jeanine Malone

November 06, 2025

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Employee Rating

Great service with available times that fit my schedule. Always a pleasant atmosphere and people are kind and knowledgeable More

by sbraddell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Keith Knowlson, Albert Malone, Samantha Baker

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Nov 06, 2025

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 05, 2025

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Employee Rating

Great service Our whole experience with the dealer was great . My car has been running very good . More

by hill_billiez
Recommend Dealer
Yes

Other Employees Tagged: Jeanine Malone

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Nov 05, 2025

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

October 25, 2025

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Employee Rating

The service team at Spitzer Acura was great. Layne made the scheduling process very easy. More

by antonio.fontana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Keith Knowlson, Albert Malone, Samantha Baker

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Oct 25, 2025

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 24, 2025

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Employee Rating

I had to bring my Acura back because the wiper blade was not installed correctly. It was difficult to drive because I could not see clearly. More

by lvesci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 29, 2025

Spitzer Acura responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 17, 2025

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Employee Rating

I have had many experiences where I felt like I was being over charged, not communicated with in a timely fashion and not met with a fair resolution to my service needs. More

by Jpysola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Layne Ciminel, Albert Malone

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Oct 20, 2025

Spitzer Acura responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 15, 2025

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Employee Rating

Excellent job by. Albert Malbec and the mechanic,,couldn’t be more pleased.Saved me problems please thank them both for me More

by aid-mer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Keith Knowlson, Albert Malone, Samantha Baker

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Oct 15, 2025

Spitzer Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 07, 2025

Dealership Rating
Employee Rating

Thanks for your services. Everyone is always very polite and professional with me. Please let me know if I can ever help you. More

by maxallister216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Scott Guy, Ryan Capozoli, Keith Knowlson, Dalton Bruni, Laura Colby, Albert Malone, Samantha Baker

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Oct 07, 2025

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 02, 2025

Dealership Rating
Employee Rating

I dealt with Spitzerr years ago and always had a good experience. I have a new Acura and the surface department has taken really good care of me accurate and on time. More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I only dealt with Jennie

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Oct 02, 2025

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 01, 2025

Dealership Rating
Employee Rating

Dealership is good. Don’t like the distance I have to travel to get to it. More

by Charlestisdale07
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Albert Malone, Samantha Baker

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Oct 02, 2025

Spitzer Acura responded

Thank you, Charles, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 01, 2025

Dealership Rating
Employee Rating

Great service and staff. Had inspection and emissions test. Got in and out quick without issues. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2025

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

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