Jeff Ahlquist | Page 7

Lexus Service I set up an appointment for service on my LS. Everything was performed to my satisfaction in a timely manner. Everyone was very professional and court I set up an appointment for service on my LS. Everything was performed to my satisfaction in a timely manner. Everyone was very professional and courteous, especially Jeff Ahlquist who handled all of the details. More

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Awesome experience I brought my 07 Lexus ES350 in for normal service I was happy the minute I walked in the door. Brian was there to greet me and Jeff came out to help m I brought my 07 Lexus ES350 in for normal service I was happy the minute I walked in the door. Brian was there to greet me and Jeff came out to help me he helped me get my phone programmed then wrote me up and got me in to a loaner car they had the car all gassed and warmed up for me. I couldn't be any happier with the service department here they are fantastic and do an awesome job I will keep returning and recommend this dealer. More

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Best Service in Town Quality work, professional service. I'm always satisfied with the customer service. Vince and Jeff are awesome! I highly recommend Lexus of Rockford t Quality work, professional service. I'm always satisfied with the customer service. Vince and Jeff are awesome! I highly recommend Lexus of Rockford to my friends and family More

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Alwasy great to work with. Service is always great. Sales and service are great. The dealership is warm and inviting. Nick and Jeff are very knowledgeable and always provide excellent customer service Sales and service are great. The dealership is warm and inviting. Nick and Jeff are very knowledgeable and always provide excellent customer service. I bought a Lexus (now on my third and my wife has had three) due to the fact that the other dealership I was working with did not meet my expectations in the service area. Highly recommended. More

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Excellent Service Staff I have owned my current Lexus for 10 years and have always been extremely happy with the service I have received. Staff is the best. I have owned my current Lexus for 10 years and have always been extremely happy with the service I have received. Staff is the best. More

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25,000 mile check up This dealership is fantastic. I currently own my 3rd RX350 & can honestly say they are the best & it is entirely due to the Service Dept! They have This dealership is fantastic. I currently own my 3rd RX350 & can honestly say they are the best & it is entirely due to the Service Dept! They have always taken care of every concern and typically at no charge. More

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great service excellent crew I took my lexus es350 in there for a check engine light and routine maintenance jeff ahlquist helped me he was kind and courteous he even got me a ren I took my lexus es350 in there for a check engine light and routine maintenance jeff ahlquist helped me he was kind and courteous he even got me a rental car to use for the day and when he called to give me my quote on fixing the car he even through in a coupon and got vehicle done pretty good they even washed and vacummed it i will always return to lexus of Rockford for service More

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Friendly and helpful When I leave the service department I have a great peace of mind that my car is working the way it should and I feel great when I go on long trips and When I leave the service department I have a great peace of mind that my car is working the way it should and I feel great when I go on long trips and don't have to worry...Thanks Jeff Ahlquist for all your help....I want to thank Brian also...Keep up the great work.. More

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Fast, friendly and helpful The staff at Lexus was very helpful and accommodating. My service was done quickly and efficiently. I have never had a bad experience taking my car in The staff at Lexus was very helpful and accommodating. My service was done quickly and efficiently. I have never had a bad experience taking my car in for service. More

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Most excellent service I've purchased and serviced two Lexus cars at this dealership. I love my Lexus RX, but truthfully, when I was looking for a new car, I also liked Audi I've purchased and serviced two Lexus cars at this dealership. I love my Lexus RX, but truthfully, when I was looking for a new car, I also liked Audi and Mercedes. The tiebreaker - what made me buy a Lexus - was the excellence of the service department at Lexus of Rockford. Even with a luxury brand, a few cars are going to have serious problems. Many will have minor problems. All cars need regular maintenance. The dealer service department, therefore, is crucially important in the experience of car ownership. I bought a Lexus because of the superb reputation (online and word of mouth) of Lexus of Rockford's service department. They have never disappointed me. Each time I've undergone service, I've been able to promptly schedule it around my day. With a day's notice, they always have a loner Lexus available and ready to go. Checking in the car and getting a loner car before work takes all of five minutes. If I want to wait while my car is being serviced, there is a comfortable waiting area with beverages, light snacks, even a quiet area with free Wi-Fi. The service has always been done correctly the first time. Everything is well-explained, and the bill is itemized and easy to read. They can always answer whatever questions arise. Everyone at the dealership is friendly, courteous and approachable. I would never take my car anywhere else. More

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