Jeff Defonseka | Page 4

I just wanted to put a review out that I’ve gotten multiple cars from this dealership, it’s been the best experience in buying cars I’ve ever had, and I bought a bunch, I will never buy another car fr multiple cars from this dealership, it’s been the best experience in buying cars I’ve ever had, and I bought a bunch, I will never buy another car from anywhere else, but once you buy the car then it goes to the parts and service department which is where you need to be treated right, I’ve dealt with Jeff the manager there who has gone above and beyond and treating my car better than his own or better than I even treat my own cars to get the job done right, I can’t say enough about how I’ve been treated how my car has been treated how they’ve always made it right I’ve never had an issue and the whole department which is ran by Jeff the manager is all the same, they are the greatest people to work with as far as getting your car fixed and being treated number one, this business and service department puts the customer first even before money,Like I said after the sale is the service that counts and I give them a 100 out of 100, and I’m a very picky person, Jeff and his crew have satisfied me more than I’ve ever expected, if anybody has any questions they can write me on this website and I will answer anything you have to say or questions you have, I highly recommend buying a car here and if you didn’t buy it here ,have it serviced at Bmw Bridgewater just ask for the service department or the manager of the service department and you’ll see exactly what I’m talking about, More

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After moving from Phoenix, AZ one of my concern was to find a good BMW dealership for my 4 Series GranCoupe. After having a few bad experiences, I came across BMW of Bridgewater and their Service Manager find a good BMW dealership for my 4 Series GranCoupe. After having a few bad experiences, I came across BMW of Bridgewater and their Service Manager Jeffrey Defonseka. Jeff is definitely an asset to the Service team given his in-depth knowledge for BMWs, the way he manages his service team/technicians with high efficiency and dedication towards his work and client base. I have always had an amazing experience getting my car serviced at this dealership. Amazing how easy it is to schedule an service with them, and not to forget the car is ready for pickup running like new, on the day that was promised. I would highly recommend working with Jeff and team while getting your car serviced at BMW of Bridgewater!! More

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In search for a genuine and trustworthy service team for my BMW, I came across this BMW dealer about 2 years ago. This is my to go service location for my 12 bmw 328i. I drive about 2 hours from Delaware t my BMW, I came across this BMW dealer about 2 years ago. This is my to go service location for my 12 bmw 328i. I drive about 2 hours from Delaware to get my car serviced because of the exceptional service I always get from the service manager ( Jeff Defonseka ) and his amazing team. The distance is nothing when you know your car is getting fixed with such highly trained technicians. I am a highly satisfied customer and I would definitely recommend. More

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Getting service at BMW of Bridgewater is a delight. They always treat me and my wife with respect. They do work right the first time and in a timely manner. I have had a chance to deal with the Service Mgr, always treat me and my wife with respect. They do work right the first time and in a timely manner. I have had a chance to deal with the Service Mgr, Jeff and he was very informative and pleasant. When I questioned him, he explained my issues in term I could understand. Not that I want to get my cars serviced, but when I do I would choose Jeff and his team everytime. More

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I was very pleased about the services rendered by BMW Service Manager Jeff DeFonseka and his team. They performed an excellent and professional service for my car which I would recommend to anyone. They Service Manager Jeff DeFonseka and his team. They performed an excellent and professional service for my car which I would recommend to anyone. They are very courteous and attended to all the needs/issues I had with my car during this service. Additionally, they gave me detailed feedback for each of the issues. Thank you Jeff and the rest of the team! I look forward to coming back for my next service. More

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Brought my 2012 328 because of an ongoing check engine light. I've been having ongoing problems with this car that no one seemed to be able to fix. The Service Manager Jeff listened to my story and was su light. I've been having ongoing problems with this car that no one seemed to be able to fix. The Service Manager Jeff listened to my story and was super helpful. He explained what the car needed after they looked at it and really helped me out. No more check engine light and I feel like I found a place I can trust! I'm definitely coming back again! More

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Stay away from this dealership. Darrel and, Jeff the service manager, are unprofessional. My daughter took her BMW to the dealership for some basic work. Here's the scam at this dealership ; they will service manager, are unprofessional. My daughter took her BMW to the dealership for some basic work. Here's the scam at this dealership ; they will refuse to do something unless you agree to other unnecessary service. Example: they refused to rotate the tires on the car unless a $300 alignment was done. This after being told the alignment was fine. I guess business is off with the pandemic but Darrel and Jeff are blatantly offensive. I hope they can learn to not disrespect young women. More

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Bridgewater BMW has been my service provider for the last 3 years. I trust Jeff Defonseka and his service team to service all of my vehicles needs. They always schedule my repairs and service when it’s most 3 years. I trust Jeff Defonseka and his service team to service all of my vehicles needs. They always schedule my repairs and service when it’s most convenient for me. They send me a video of the services preformed every time and provide clear explanations of the services that they are performing. The polite, honest, clean and timeliness is the reason I continue to uses this dealership. I have only had positive interactions every time I have taken my car in. Bryan 640 M Sport Grand Coupe More

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Just had my vehicle serviced at bridgewater, exceptional service excellent feedback and very professional dealer gave very good feedback on my vehicle and made me aware of all my service needs service excellent feedback and very professional dealer gave very good feedback on my vehicle and made me aware of all my service needs More

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It was easy to make my appointment. Nick ensured all my requests and warranty was performed. Great car wash and car was ready on time. requests and warranty was performed. Great car wash and car was ready on time. More

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