Jeff Defonseka
Jeff Defonseka at BMW of Bridgewater

Jeff Defonseka | Page 5

Service Manager

BMW of Bridgewater

655 U.S. 202
Bridgewater, NJ 08807

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4.9
63 Reviews

Dealership Experience

8 yrs

Specialties & Trainings

NADA DEALER ACADEMY GRADUATE N385

AUTOMOTIVE NEWS 40 UNDER 40 FOR 2023

4.9

63 Reviews

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63 Reviews of Jeff Defonseka

November 25, 2021

Dealership Rating
Employee Rating

Excellent service and genuine attention to detail along with premium customer care makes this dealership one of the best I have ever had the pleasure to experience More

by Cbrosen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lori Trimarco

Nov 29, 2021

BMW of Bridgewater responded

It means so much to hear that your recent service visit was such a success. Thank you for stopping by to share this feedback! We look forward to seeing you again at BMW of Bridgewater.

October 27, 2021

Dealership Rating
Employee Rating

A well-oiled machine from sales to service. Manjula...everything you want in a salesperson! My highest praise; this organization values MY time. More

by Paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2021

BMW of Bridgewater responded

Paul, we thank you for your business and for sharing your kind words about Manjula. It's great that you always felt cared for here in BMW of Bridgewater.

October 02, 2021

Dealership Rating
Employee Rating

The BMW of Bridgewater staff went above and beyond with my vehicle and fixed my problem. I will be back again for more service. Monika was so helpful. Kurt did an awesome job on my car. Thank you both so m More

by Chris K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Monika, Kurt (tech)

Oct 02, 2021

BMW of Bridgewater responded

Kurt, Monika, and the BMW of Bridgewater team will always take every measure possible to make sure your concerns are addressed. Chris, thank you for putting your confidence in our team to provide you with solutions, and we hope next time you require automotive care, you'll think of us!

September 12, 2021

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Employee Rating

I just wanted to put a review out that I’ve gotten multiple cars from this dealership, it’s been the best experience in buying cars I’ve ever had, and I bought a bunch, I will never buy another car fr More

by eric.bozzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lori Trimarco, Chris Apgar

Sep 12, 2021

BMW of Bridgewater responded

We deeply appreciate your fantastic review. It is always great to see that Jeff and the team are going above and beyond to wow our loyal clients. Thanks so much for your continued support of BMW of Bridgewater and we look forward to your next visit!

September 11, 2021

Dealership Rating
Employee Rating

After moving from Phoenix, AZ one of my concern was to find a good BMW dealership for my 4 Series GranCoupe. After having a few bad experiences, I came across BMW of Bridgewater and their Service Manager More

by Kshitij Kay Bhapkar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2021

BMW of Bridgewater responded

Thank you for taking the time to review us! We strive to deliver seamless and knowledgeable service, and it is fantastic to hear that this has been reflected in your time working with Jeffrey. Drive safely in your BMW 4Series, and we hope to see you back again down the road!

September 10, 2021

Dealership Rating
Employee Rating

Getting service at BMW of Bridgewater is a delight. They always treat me and my wife with respect. They do work right the first time and in a timely manner. I have had a chance to deal with the Service Mgr, More

by gpond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2021

BMW of Bridgewater responded

Thanks for this excellent review! We're so happy to hear that your service experience is top notch and that you and your wife always feel respected. It's nice that our team is informative and pleasant. See you whenever you need us next at BMW of Bridgewater.

September 10, 2021

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Employee Rating

In search for a genuine and trustworthy service team for my BMW, I came across this BMW dealer about 2 years ago. This is my to go service location for my 12 bmw 328i. I drive about 2 hours from Delaware t More

by Maly3785
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lori Trimarco

Sep 10, 2021

BMW of Bridgewater responded

It means so much that you make the trip to work with us! Thank you for trusting Jeff and the team with your business and your 2012 BMW 328i. We look forward to welcoming you back to BMW of Bridgewater next time!

September 10, 2021

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Employee Rating

Just had my vehicle serviced at bridgewater, exceptional service excellent feedback and very professional dealer gave very good feedback on my vehicle and made me aware of all my service needs More

by Raymond.jahn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2021

BMW of Bridgewater responded

Thank you for choosing BMW of Bridgewater for your service needs! We are thrilled that our team gave you a five-star experience and we hope to welcome you back in the future, Raymond.

September 10, 2021

Dealership Rating
Employee Rating

Brought my 2012 328 because of an ongoing check engine light. I've been having ongoing problems with this car that no one seemed to be able to fix. The Service Manager Jeff listened to my story and was su More

by jbelle572
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2021

BMW of Bridgewater responded

We are so happy that Jeff and the team earned your trust and business! Thank you for coming to BMW of Bridgewater, we look forward to working with you again down the road. Until then, safe travels!

September 10, 2021

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Employee Rating

I was very pleased about the services rendered by BMW Service Manager Jeff DeFonseka and his team. They performed an excellent and professional service for my car which I would recommend to anyone. They More

by ug228
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 10, 2021

BMW of Bridgewater responded

There is nothing better than hearing from a happy customer! Thank you for choosing BMW of Bridgewater and for taking the time to highlight Jeff's great work. We hope to welcome you back for your future services!

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