Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Jeff Gray
92 Reviews
92 Reviews
Write a Review
92 Reviews of Jeff Gray
July 15, 2025
Verified Customer
June 29, 2025
Overall, the dealership is and always has been great for working with sales personnel and service. We have leased/purchased 4 cars from this dealership. All went well with the sales again this time and our working with sales personnel and service. We have leased/purchased 4 cars from this dealership. All went well with the sales again this time and our price point was being met. However, when we went back to seal the deal with a basic service contract things got very frustrating. Matt Parnell offered us a huge contract package which we did not want. It also raised the price of the monthly lease payment considerably. I said I wanted a very basic contract which didn’t seem to exist. Matt seemed unwilling to taylor the service contract to what we wanted and could afford. Finally, after we almost walked out of deal, we decided on a number which was still much higher than what we had been told with our salesman and other gentleman who had to approve it on the floor. Unfortunately, Matt almost soured us on the entire deal. What we were being told out front did not hold when we went back to Matt. If we continue with your dealership at the end of this lease, we will not deal with Matt Parnell again if he is still there. More
by pkclark46
Other Employees Tagged: Matt Parnell - Finance (?) He gets a 2. Not easy to work with and wouldn’t keep his story straight about service contracts and actual lease number for car. In the end, he made our agreed upon figure with Jeff much larger than we wanted. We almost left.
April 14, 2025
The dealership did an awesome job of representing themselves professionally and not trying to hide anything like I’ve seen with so many other dealerships. Honest, professional, courteous and willing themselves professionally and not trying to hide anything like I’ve seen with so many other dealerships. Honest, professional, courteous and willing to get the deal closed. More
by Goehring
Other Employees Tagged: Eric Gruendl, Kelly McAllister , Ryan Fischer, Adam bishop and Jaden top notch
April 09, 2025
Very professional and knowledgeable. The process took some time, but every person I spoke with was very pleasant. The process took some time, but every person I spoke with was very pleasant. More
by barbaraannrobinson625
Other Employees Tagged: Kaleb Mathis, Toby Gray
March 31, 2025
Very courteous and helpful staff. Great service, on plan as committed. Will be state of art facility when construction is completed Great service, on plan as committed. Will be state of art facility when construction is completed More
by jgehron22
Other Employees Tagged: Jason Peters, Kenny Clark
March 28, 2025
Glad i shopped at lexus of sarasota. Everyone is nice and helpfull No pressure to buy anything just let me make my own decision and showed me all their car choices. Thanks guys. Everyone is nice and helpfull No pressure to buy anything just let me make my own decision and showed me all their car choices. Thanks guys. More
by pietro52p
Other Employees Tagged: Johnathon Bixby
March 26, 2025
Jamie was very professional and easy to work with. He answered all our questions with no hesitation. Will recommend him and Lexus of Sarasota to people in the future. He answered all our questions with no hesitation. Will recommend him and Lexus of Sarasota to people in the future. More
by DE
Other Employees Tagged: Jamie Dickinson, Jaden Shelburne, Eric Rittenhouse
March 15, 2025
Overbearing noisy, put wrong new plate on my car, took over an hour to pay by check, got paper title when I requested e title. Got overcharged for doc fees and another$1495 for item not identified on stic over an hour to pay by check, got paper title when I requested e title. Got overcharged for doc fees and another$1495 for item not identified on sticker More
by Ac2quire
Other Employees Tagged: Eric Gruendl, Toby Gray
Dealership Inventory (266 Vehicles)
