Jeff Gray | Page 2

Established case law prevents dealerships from adding warranties and or contracts without the consent of the customer. This is exactly what they tried to do. When confronted about this they became extrem warranties and or contracts without the consent of the customer. This is exactly what they tried to do. When confronted about this they became extremely aggressive and agitated. Would not recommend this dealership or person for your own safety and sanity. More

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This dealership and Mike Klein scammed me when financing my new vehicle. They added a package for $6,000.00 more than I agreed to. This is a material misrepresentation and an unauthorized financial charge. my new vehicle. They added a package for $6,000.00 more than I agreed to. This is a material misrepresentation and an unauthorized financial charge. This dealership is deceptive and in violation of fair consumer practices. Be aware! More

by reagan.messick Verified Customer Verified Customer

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Carl really took the time to talk with us and show us the car even though I’d initially spoke with another salesman that was not in. car even though I’d initially spoke with another salesman that was not in. More

by karenewalton Verified Customer Verified Customer

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Excellent service; we are very pleased with our purchase, as we feel it was a good value. as we feel it was a good value. More

by rhondapaffordthacker Verified Customer Verified Customer

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Jeff was fantastic to work with. He was extremely knowledgeable and his communication was fantastic. He was extremely knowledgeable and his communication was fantastic. More

by mipapper Verified Customer Verified Customer

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Excellent service. Honest and sincere interaction. The entire staff is very professional and service-oriented. A great experience. Honest and sincere interaction. The entire staff is very professional and service-oriented. A great experience. More

by rmhbaron1 Verified Customer Verified Customer

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Overall, the dealership is and always has been great for working with sales personnel and service. We have leased/purchased 4 cars from this dealership. All went well with the sales again this time and our working with sales personnel and service. We have leased/purchased 4 cars from this dealership. All went well with the sales again this time and our price point was being met. However, when we went back to seal the deal with a basic service contract things got very frustrating. Matt Parnell offered us a huge contract package which we did not want. It also raised the price of the monthly lease payment considerably. I said I wanted a very basic contract which didn’t seem to exist. Matt seemed unwilling to taylor the service contract to what we wanted and could afford. Finally, after we almost walked out of deal, we decided on a number which was still much higher than what we had been told with our salesman and other gentleman who had to approve it on the floor. Unfortunately, Matt almost soured us on the entire deal. What we were being told out front did not hold when we went back to Matt. If we continue with your dealership at the end of this lease, we will not deal with Matt Parnell again if he is still there. More

by pkclark46 Verified Customer Verified Customer

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Easy process No price haggle Clean cars Sales people with patience What Else do you want with patience What Else do you want More

by JIGNESH7743 Verified Customer Verified Customer

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The dealership did an awesome job of representing themselves professionally and not trying to hide anything like I’ve seen with so many other dealerships. Honest, professional, courteous and willing themselves professionally and not trying to hide anything like I’ve seen with so many other dealerships. Honest, professional, courteous and willing to get the deal closed. More

by Goehring Verified Customer Verified Customer

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Our sales person Jeff was very knowledgeable and fair in our price negotiations. We are very satisfied customers. our price negotiations. We are very satisfied customers. More

by Brian Verified Customer Verified Customer

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