"Audi A5 Convertible"
- Mark W
Had the pleasure of working with Jeff and “Que”. Both were extremely enthusiastic about the dealership and their cars. Both also polite and knowledgeable to a fault. I will certainly try to do business there again
"Very satisfied because my car is certified "
Jeff called me after he got a bank picked out and approved had all my paperwork ready had the car cleaned and to the side ready for my viewing and test drive great salesman and grandpa thanks Jeff I’ll be buying from you again soon
"Second car in 2 1/2 years"
This is mt second purchase in 2 1/2 y ars and the experience was seamless. I started it online and Jeff was promt to respond, both purchases were assisted by Jeff, very professional. If your looking for a car with no hassles this fealer is recommended.
"Good experience overall"
Was on vacation in Arizona and wanted to look at a vehicle here. Didn't have intentions of buying it but Jeff made the process so easy we got it!! Great car, great price l, great service. Would buy from them again.
"This was the most transparent and honest car deal in history"
I have purchased many vehicles from many places. It is typically the same experience; the musicians may change but the song is always the same. This was instantly not the case with Certified Benz and Beemer. I never write reviews but I feel compelled to in this case. My sales associate, Jeff Hallenbeck (whom I highly recommend) made this transaction flawless. I mean this completely and take no liberty or embellishment. Before I found Jeff online I was actively negotiating with several different dealerships on the same type of car. I was frustrated, burned out and ready to quit the car buying experience altogether. Jeff called me in response to an internet inquiry and promised me transparency and honesty. I have heard that same line from every dealership so, granted, I was skeptical. That skepticism was replaced with relief because Jeff meant what he said. The price was more than fair, the way the company backs up their vehicle by assuring you if you receive the car and it doesn't meet your satisfaction they will make it right is amazing to me and really belayed my apprehension about buying a car from Arizona, physically sight unseen, to be delivered to Seattle. The dealership was professional in all departments and the finance manager worked with my credit union so I didn't have to worry about anything. I know this is a long read but I just can't say enough good things about this place and, especially, Jeff. Thank you Jeff, Phil, Chris and Peter, and all of you at Certified Benz and Beemer for making this a truly enjoyable experience. I will be buying my cars from you from now on.
"Great service and simple process!"
Jeff takes care of everything that you need when you step into CBB. I went in to look for a particular car I saw on the website, but saw a few other cars that I might be interested in. Jeff took his time to let me test drive all these cars. Eventually I was glad that I could make the decision under no pressure, and bought a car from him. Excellent service all the way through!
"Great customer service"
Appreciated the sales representative keeping us informed about the status of the vehicle we were interested in. He made sure to contact us even though we ended up selecting another vehicle. Would definitely consider this dealership in the future.
Certified Benz and Beemer purchased our Mercedes Benz. Jeff Hallenbeck assisted us in this process and was outstanding; by the time we arrived at the dealership he had everything ready to go; no haggling, no hassle and he treated us with respect and professionalism. I would highly recommend Jeff and Certified Benz and Beemer to everyone looking to buy or sell a vehicle; they know how to treat their customers.
"Good Buying Experience"
This was my first car purchase, and everything went just as I wanted it to. Jeff was awesome and did not rush me at all in deciding on my purchase, and was helpful throughout the whole process. Any issues or questions I had were instantly answered. There were a couple things that still needed to be done with the car due to the necessary people not being there on the day of my purchase, and he made sure everything was figured out and did his best to help with any requests I had. Overall, it was a great buying experience.
"An experience more akin to buying groceries than a car."
From the time I found the vehicle on a standard internet search until the time I drove it off the lot 5 hours later the experience couldn't have been easier or more pleasant. Sales expert Jeff Hallenbeck happened to be the voice on the other end of my initial phone call and I feel fortunate that he was. Even though the vehicle I was buying was relatively inexpensive and certainly not glamorous Jeff treated my interest in it seriously and with respect. I'm confident that Jeff took my business as seriously as someone who intended to spend 5 or even ten times as much as I did, and I'm positive CBB sells those vehicles far more often then they sell ones like mine. Dealing with Jeff was as good of an experience that I could ever hope to have buying a vehicle.
Manager Travis was also exceedingly friendly, efficient and professional. He got my deal handled quickly and yet thoroughly while taking the time to mention offers and details that were truly relevant to me without discussing ones that weren't.
Overall, I couldn't recommend Certified Benz and Beemer, Travis or Jeff Hallenbeck more highly. I appreciate them and hope to do business with them again in the future.