Jeff Holt

Five Audi’s from Niello. Excellent service and sales personnel. Dianne was great and management equally supportive of our goals. Excellent service and sales personnel. Dianne was great and management equally supportive of our goals. More

by KARENWEIGT Verified Customer Verified Customer

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It was only because of the faithful follow up of their sales / purchasing agent named AJ at the AUDI STORE that I chose NEILLO DEALERSHIPS for my trade in and eventual purchase of my “new” 2017 BMW i3. sales / purchasing agent named AJ at the AUDI STORE that I chose NEILLO DEALERSHIPS for my trade in and eventual purchase of my “new” 2017 BMW i3. The entire staff were attentive, accommodating and sought my comfort as I spent the good part of 3 days trying to find a car that would meet my specific needs. Ultimately the car that brought me back to Neillo was one that was previously “in stock” but not available from my Audi dealership inquiries but days later from my own investigation was found to be available at The Elk Grove dealership. I told them I should be in the system as I had started a trade in but a suitable car could not be found at the Audi location. I said “detail the car, fill the tank and charge the battery… and I will come down to pick it up tonight” Which I did and the car has been just as enjoyable as my Neillo Dealership experience, an “11 out of 10” More

by MFROSEMAIL Verified Customer Verified Customer

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The dealer tried to force a RecovR tracker on us before purchasing that is completely useless in our situation (our County had 0 cars stolen in the last two years) and Audi already tracks the car. We threa purchasing that is completely useless in our situation (our County had 0 cars stolen in the last two years) and Audi already tracks the car. We threatened to walk out. The salesman swiped the mud/cargo and charger after I confirmed all were in the vehicle. Diane Ponce saved us going to Pasadena Audi when the deal headed south. Five golds stars. Our sales guy should not be working at Niello. The dude who told sales folks to lie to customers about RecoveR should also be terminated. I know all of this since I have worked for Bosch Silicon Systems for 42 years. This is my third Audi from Niello since my Audi 90 quattro. More

by DAUNLANGSTON Verified Customer Verified Customer

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I had a great experience purchasing my Audi A5. From start to finish, everything went smoothly and the process was stress-free. The team was professional, helpful, and made sure all my questions we From start to finish, everything went smoothly and the process was stress-free. The team was professional, helpful, and made sure all my questions were answered without any pressure. I truly appreciated how easy they made everything, and I was able to drive home with the exact car I wanted. Overall, it was a seamless and enjoyable car-buying experience. More

by PERLAMUNOZCRYSTAL Verified Customer Verified Customer

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Great selection and a helpful and knowledgeable staff. Very happy I went to niello Audi. Very happy I went to niello Audi. More

by SMCASWELL Verified Customer Verified Customer

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Michael provided excellent service and went over and beyond to help me with my purchase! beyond to help me with my purchase! More

by DRICHARDS2421 Verified Customer Verified Customer

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Quick and easy! They let me test drive the car, tried to their best to get my a great deal, and we all left happy and me with a new car! They let me test drive the car, tried to their best to get my a great deal, and we all left happy and me with a new car! More

by ISAACGUITRON22 Verified Customer Verified Customer

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Wonderful people who understood our needs and found a vehicle that would work for us. vehicle that would work for us. More

by TRIPPFLESHMAN Verified Customer Verified Customer

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Diane Ponce and Omead Anwar were wonderful to work with. They made my experience in leasing a car and having it serviced smooth and stressless. Their patience and professionalism have made me and my family They made my experience in leasing a car and having it serviced smooth and stressless. Their patience and professionalism have made me and my family returning customers. More

by AJ62 Verified Customer Verified Customer

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Professional, knowledgeable and easy to talk to. Kept to the deal with no hidden costs. Kept to the deal with no hidden costs. More

by LLMAGNANI Verified Customer Verified Customer

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