Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Jeff Huang
Jeff Huang at Honolulu Buick GMC
Refer Me

Jeff Huang | Page 7

Service Advisor

Honolulu Buick GMC

2945 N Nimitz Hwy
Honolulu, HI 96819

Contact Me
4.4
115 Reviews

Old fashion, raised by my grandparents. Taught to be straight forward and take people concern seriously. Their life can be effected by my judgement and recommendations. If you want someone to give you straight forward answer without sugarcoating it. I am the person you talk to.

Dealership Experience

6 yrs, 6 mos

Industry Experience

29 yrs, 9 mos

Specialties & Trainings

Getting things DONE.

4.4

115 Reviews

Write a Review

115 Reviews of Jeff Huang

December 29, 2022

Dealership Rating
Employee Rating

Fabulous customer service from the ladies at the service desk they are truly professional and I wouldn’t have it any other way… Happy holidays More

by HINKLEGN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Iwasaki, Irene Nicholson

Helpful
Report | Print
Dec 30, 2022

Honolulu Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 27, 2022

Dealership Rating
Employee Rating

Awesome service department; awesome admin staff; awesome customer service; amazing and will buy a car from them and get service done there More

by AETEUATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Iwasaki, Irene Nicholson

Helpful
Report | Print
Dec 28, 2022

Honolulu Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honolulu Buick GMC , we look forward to having you as one of our valued customers for many more years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 16, 2022

Dealership Rating
Employee Rating

The costumer service section is horrible. You guys literally are just trying to rip people off. You lost a customer and I will definitely notify other people do not come here for services. More

by Tonioaguilwr23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
Report | Print
Dec 21, 2022

Honolulu Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 11, 2022

Dealership Rating
Employee Rating

Service was great. Jeff was so very helpful! Can't thank you all for help! More

by LTUFAGA0621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Dec 12, 2022

Honolulu Buick GMC responded

Thank you for the kind words for Jeff and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 29, 2022

Dealership Rating
Employee Rating

Once I reached someone at the dealership, the service was great. It was difficult to get through. More

by CYN.JANTHONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Iwasaki, Irene Nicholson

Helpful
Report | Print
Oct 30, 2022

Honolulu Buick GMC responded

Cyn, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 25, 2022

Dealership Rating
Employee Rating

mistake on vendor part, customer loss, no offer to compensate. Not good for customers morale More

by ROZANDJIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cannot remember

Helpful
Report | Print
Oct 26, 2022

Honolulu Buick GMC responded

Roz and Jim, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honolulu Buick GMC , we look forward to having you as one of our valued customers for many more years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 18, 2022

Dealership Rating
Employee Rating

Great service! No other dealer could identify electrical problem. Honolulu GMC found the problem and fixed it! More

by IVSWAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Iwasaki, Irene Nicholson

Helpful
Report | Print
Oct 19, 2022

Honolulu Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 13, 2022

Dealership Rating
Employee Rating

Driving and using my car for (5) years now, up kept my yearly car maintenance service. Your service department been very helpful . More

by ROWLAND_S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo, Sean Hamic , Alaina Davis (Service Department)

Helpful
Report | Print
Oct 14, 2022

Honolulu Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 09, 2022

Dealership Rating
Employee Rating

I bought my car from this dealership because they are everything that I expect from Cadillac and I will continue buying cars from them for that very same reason To put it bluntly they are the best on th More

by Mr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Iwasaki, Irene Nicholson

Helpful
Report | Print
Oct 10, 2022

Honolulu Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 05, 2022

Dealership Rating
Employee Rating

Poor customer service from sales to service. Poor is actually an understatement. Think twice before you come here. Once they get you out the door with the car, it’s essentially a free for al More

by Andrewhanna224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Theresa Karas , North Barnes

Helpful
Report | Print
Oct 08, 2022

Honolulu Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Oct 27, 2022

Andrewhanna224 responded

Just realized you folks had me drive off the lot with NO VALID SAFTEY CHECK?! Are you kidding me? That is unlawful for one. Now I’m being given the run around for a safety check because of mods I made on the car that will prevent it from getting a new safety. I paid doc fees to have complete paperwork done. Suspension is still speaking and car is acting up. No one took a look at this car when it got to sales, just sold it with missing paperwork and suspension issues. I will be filing a RICO complaint as well as retaining an attorney for civil proceedings if one my demands aren’t met: -Give me the safety check I paid for -Fully refund the car and take it back as this is an embarrassment for a dealership like this one to mess out legal paperwork. Car isn’t safe to drive.

1
...
6
7
8
...
12

Dealership Inventory (283 Vehicles)

used 2017 Toyota Tacoma car, priced at $23,966
2017 Toyota Tacoma
used
Super White exterior
Automatic
Rear-wheel Drive
$23,966
View Details
used 2024 Toyota 4Runner car, priced at $49,736
2024 Toyota 4Runner
used
White exterior
Automatic
Four-wheel Drive
$49,736
View Details
used 2021 Cadillac Escalade car, priced at $88,882
2021 Cadillac Escalade
used
Crystal White Tri-Coat exterior
Automatic
Rear-wheel Drive
$88,882
View Details
used 2016 GMC Sierra 1500 car, priced at $32,129
2016 GMC Sierra 1500
used
White Frost Tri-Coat exterior
Automatic
Four-wheel Drive
$32,129
View Details
used 2018 Jeep Compass car, priced at $18,981
2018 Jeep Compass
used
Granite Crystal Clearcoat Metallic exterior
Automatic
Front-wheel Drive
$18,981
View Details
used 2013 Mercedes-Benz Sprinter car, priced at $31,542
2013 Mercedes-Benz Sprinter
used
Black exterior
Automatic
Rear-wheel Drive
$31,542
View Details
View All Inventory