Jeff Irzyk
Jeff Irzyk at Premier Kia Of Branford
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Jeff Irzyk | Page 15

General Sales Manager

Premier Kia Of Branford

205 North Main Street
Branford, CT 06405

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4.8
299 Reviews

Hello. I have been working for the Premier Auto Group since 2005, and recently joined the team here at Premier KIA of Branford. I look forward to Far Exceeding your expectations by providing you with a Truly Exceptional Experience. The best part of my job is helping you find the perfect vehicle and working with you to help fit it in your budget. Stop in and see us anytime.

Dealership Experience

6 yrs, 1 mo

Industry Experience

19 yrs, 4 mos

4.8

299 Reviews

Write a Review

299 Reviews of Jeff Irzyk

August 19, 2021

Dealership Rating
Employee Rating

Very helpful and kind! Was very knowledgeable about the car and was a great all around! This was my first time purchasing a vehicle and he made it seem so easy! More

by Aircoop1535
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Glazewski , Juan Peguero, Mario Quito

August 10, 2021

Dealership Rating
Employee Rating

Nathan was great! He was not pushy at all, no gimmick and didn't change when I decided to go look at another car elsewhere. I was looking to buy used but open to looking at leasing. Nathan showed me opt More

by Vega
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Glazewski , Juan Peguero, Mario Quito

August 02, 2021

Dealership Rating
Employee Rating

This was our first time buying a car and Tyler made the process so easy. He was able to recommend the perfect car to fit our family, was very knowledgeable, helpful and kind. I highly recommend Tyler and a More

by Kate Hartmann
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Acampora , Juan Peguero

July 28, 2021

Dealership Rating
Employee Rating

Awful. I was bullied all day by the president of this company through email. They lied during the purchase of my vehicle and I wanted some kind of resolution that made up for the lie, inconvenience, and More

by aliciamt14
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Robert Alvine, Nathan Glazewski

Jul 28, 2021

Premier Kia Of Branford responded

We are truly sorry to see you post this - especially in light of how our company attempted to assist you. The issue with your vehicle is a relatively minor one - and, our team immediately had a resolution in place for you. While you agreed to the resolution - you have made a decision to suddenly forgo it and, pursue a strategy of posting false reviews online. We remain committed to assisting you.

Jul 28, 2021

Premier Kia Of Branford responded

Your vehicle has an outstanding recall. We have offered to resolve that recall immediately for you - and, even offered to reimburse your fuel - or, pick up the vehicle from your driveway (leaving you a loaner) and bringing the vehicle back to you when complete. You have opted, apparently, not to allow us to assist. While you seek to post fallacious reviews, we remain committed to actually solving the issue should you decide you would like to resolve it.

Jul 28, 2021

aliciamt14 responded

Your response was to fix a recall that you have to fix anyway. You are not responding to the fact your salesman lied about the active recall, that it wasn’t fixed since March when the recall came out, and that you are offering nothing beyond what is your job which is fixing the recall. You have to do that. What about the inconvenience this has caused? What about selling a car under false pretenses? What about the extra mileage and wear and tear on my car driving to you to fix it? You never even offered an apology. So stop. Stop responding until you show some ownership and actually offer a resolution to your mistakes. FYI a fuse that can blow up my engine is not minor when I drive my 8 year old and clients in my car. Stop downplaying and start validating.

Jul 28, 2021

aliciamt14 responded

Sales manager said the general manager said the salesman picking my car up was not an option after offering it and why would I want the salesman who lied during the whole sales process to drive my car? Wonder if he got in an accident? Whose responsibility and insurance would cover that? Mine. Stop already. Come to me with ownership, sincere apology, and offering more than just gas that will be half empty by the time I drive back to where I live. If you can respond here you can respond to the consumer protection agency where I have filed a complaint and still waiting for your response.

Jul 28, 2021

Premier Kia Of Branford responded

We have responded to everyone at this time. For the last 20 years - we work hard to resolve any issues our customers may have. You have opted not to select a resolution - but, simply continue to post negative reviews. As such, we wish you the best in the future and shall not comment further.

Jul 28, 2021

aliciamt14 responded

You can keep arguing with me or actually resolve this. It’s not fallacious if it’s true. I have all the documents supporting my case. You just have emails bullying me. You can respond here, then you are more than capable to respond to the consumer protection agency complaint which our mediator asked for you to respond to after your false initial response.

Jul 28, 2021

aliciamt14 responded

Lying again. Our mediator has asked you to respond and there has yet to be a reply. Stop bullying and start acting like a president of the prestigious dealership you claim to have. If you need me to give an example of how this could have happened and how a president of a company responds to such complaints than I am more than happy to respond with an example letter.

July 15, 2021

Dealership Rating
Employee Rating

I’ve been using Kia of Branford for over three years and I’ve always been happy with the service. They are quick, helpful, and transparent. Nathan, Juan, Mario, and the whole team made it fast and easy! More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Glazewski , Juan Peguero, Mario Quito

July 13, 2021

Dealership Rating
Employee Rating

It was super easy with Tyler’s help to do almost everything online. Okay it’s a busy workweek and needing a car quickly he made it simple and painless. The whole team at the premier group is amazing More

by scott.t.walker.jr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Acampora , Juan Peguero

July 06, 2021

Dealership Rating
Employee Rating

First week with the 2022 K5 and all is fine - really like it. Car rides smooth and quiet, and gets compliments from friends and family. Still much to learn about all the features, but Zariah gave me the fu More

by Len
Recommend Dealer
Yes

Other Employees Tagged: Zariah Council

July 04, 2021

Dealership Rating
Employee Rating

A nice comfortable atmosphere , the people are great! See you soon More

by Jmerrifieldx91
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zariah Council, Juan Peguero

July 04, 2021

Dealership Rating
Employee Rating

I found the entire team at Kia Branford to be outstanding. In particular, Tyler was professional, knowledgeable and very sincere. He was a pleasure to deal with and left me with a sense that he More

by Derek.dunn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Acampora , Juan Peguero, Mario Quito

June 30, 2021

Dealership Rating
Employee Rating

Friendly staff, laid back atmosphere. There was no one jumping down your throat trying to force you into a car. It was a very laid back process which was appreciated. More

by Lpane4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Glazewski , Juan Peguero

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