157 Reviews of Jeff Jones
August 29, 2021
Jeff was very helpful in taking the time to go over the vehicle features with me. He has great customer service. The transaction was smooth and efficient. vehicle features with me. He has great customer service. The transaction was smooth and efficient. More
Other Employees Tagged: Sam Chau
August 21, 2021
The professionalism of Jeff Jones and JT was second to none. They were thorough in their explanations about the vehicles and financing options. I look forward to working with Westside Lexus for all our n none. They were thorough in their explanations about the vehicles and financing options. I look forward to working with Westside Lexus for all our needs. More
Other Employees Tagged: JT Teodoro
July 28, 2021
I observed scratch on the rear bumper next day morning after buying new NX300 and called the sales person Jeff Jones. He advised me to come and look at with Sales Manage Mr. Bishop. Finally they said they after buying new NX300 and called the sales person Jeff Jones. He advised me to come and look at with Sales Manage Mr. Bishop. Finally they said they cannot replaced the car or bumper. I did not like their attitude since car is under warranty. More
July 20, 2021
Very knowledgable people and great customer service.They Very knowledgable people and great customer service. They helped me find the new car I wanted And did not push a different one just to get A sale Very knowledgable people and great customer service. They helped me find the new car I wanted And did not push a different one just to get A sale done. Service department is always very helpful and accommodating More
Other Employees Tagged: Laura Brown , John Parish
July 17, 2021
Modern and clean. Jeff was very helpful and is knowledgeable. He gave effective guidance on my test drive. His cost estimates were spot on. Friendly and available. Nam was quick and efficient on s knowledgeable. He gave effective guidance on my test drive. His cost estimates were spot on. Friendly and available. Nam was quick and efficient on showing and arranging final options. More
Other Employees Tagged: Shawn An
July 01, 2021
This was a very positive experience for us. Jeff Jones was wonderful to work with and so were the finance people. This is the second time we have gotten a car at West side and we are very pleased with the was wonderful to work with and so were the finance people. This is the second time we have gotten a car at West side and we are very pleased with their people More
June 29, 2021
Jeff Jones is polite, professional and excellent to deal with. Very pleased that I worked with him. Finance team are also professional and not pushy at all. Only improvement I see is that accounting needs t with. Very pleased that I worked with him. Finance team are also professional and not pushy at all. Only improvement I see is that accounting needs to be more efficient with their transactions. Shouldn’t take a week to issue a check. Apart from that the dealership is impressive and a pleasant place to be in. I definitely recommend Jeff and will use again for future purchases. From previous cars experience the service department is very clean and efficient and that is the reason I went back to Lexus. Well done team. Keep the good work up and stock up your inventory! More
Other Employees Tagged: Nam Pham

