Mostly a good experience.
Jeff is a great salesperson and very accommodating. Not a good experience with the Finance person, almost walked out!
Jeff is a great salesperson and very accommodating. Not a good experience with the Finance person, almost walked out!
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by scottwillborn
Verified Customer
Verified Customer
Aug 01, 2024 -
Westside Lexus responded
Thank you for sharing your feedback. We're glad to hear Jeff provided great service, but we're sorry the finance experience didn't meet expectations at Westside Lexus. If you would like to discuss any ongoing issues you may have, I am available to take you call. Best, Christian Davidson - Lead Financial Services Manager - (281) 558-3030
The gentleman who sold me the car was Jeff Jones.
He was excellent; he was professional, knowledgeable, and polite. He made the experience of buying my new Lexus RX350h premium plus a pleasure. In th
He was excellent; he was professional, knowledgeable, and polite. He made the experience of buying my new Lexus RX350h premium plus a pleasure. In the past, I have found the car buying process to be tedious and stressful. That was not my experience here. It was refreshingly pleasant, even down to financing. Mr. Sharma was also professional, knowledgeable, and polite. I would highly recommend Westside Lexus.
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by kallisongoforth
Verified Customer
Verified Customer
Jul 23, 2024 -
Westside Lexus responded
Kallison, we're delighted to hear that Jeff and Mr. Sharma made your experience at Westside Lexus so enjoyable! Thanks for the high recommendation and enjoy your new Lexus RX350h premium plus!
Great to work with.
Not pushy. Welcoming and friendly. Will use them again. Will refer
Not pushy. Welcoming and friendly. Will use them again. Will refer
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by twhitein281
Verified Customer
Verified Customer
May 16, 2024 -
Westside Lexus responded
It was our pleasure to assist you. Thank you from all of us here at Westside Lexus!
Westside Lexus is top notch.
Not only is the dealership beautiful and pristine, but the everyone there (who we worked with) was extremely knowledgeable and polite. Jeff Jones was
Not only is the dealership beautiful and pristine, but the everyone there (who we worked with) was extremely knowledgeable and polite. Jeff Jones was an excellent salesman and I'm glad I got to work with him. He had a calm demeanor the entire day and taught me everything I needed to know about my new car!
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by stephanie79
Verified Customer
Verified Customer
May 09, 2024 -
Westside Lexus responded
Stephanie, we're delighted to know you had a great experience with Jeff and the rest of our team at Westside Lexus. We hope you enjoy every ride in your new car!
The first time we visited, we were told by another sales
rep that we cannot afford it (very super rude). We went back and meet with Jeff Jones, now we have an EV from Lexus. Thanks Jeff!
rep that we cannot afford it (very super rude). We went back and meet with Jeff Jones, now we have an EV from Lexus. Thanks Jeff!
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by abimpusmi
Verified Customer
Verified Customer
Apr 29, 2024 -
Westside Lexus responded
We're sorry to learn about your initial experience, but we're glad Jeff was able to turn things around for you at Westside Lexus. Enjoy the new EV and thank you for giving us a second chance!
Jeff was very helpful throughout the process.
Had detailed knowledge of the vehicle and provided all the requested information.
Had detailed knowledge of the vehicle and provided all the requested information.
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by MP
Verified Customer
Verified Customer
Apr 24, 2024 -
Westside Lexus responded
We're glad to know Jeff was able to assist you with detailed knowledge about your vehicle at Westside Lexus. Thanks for the positive feedback, and we hope you enjoy your new ride!
So far so good.
People are friendly and respectful and they answer your questions well
People are friendly and respectful and they answer your questions well
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by rosie.dave
Verified Customer
Verified Customer
Feb 26, 2024 -
Westside Lexus responded
Rosie, thank you for the review! We hope to see you again at Westside Lexus!
Jeff jones was great !
Updated us when we were waiting for our RX. Pleasant experience buying a car!
Updated us when we were waiting for our RX. Pleasant experience buying a car!
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by vengel21
Verified Customer
Verified Customer
Feb 05, 2024 -
Westside Lexus responded
We are glad to hear that Jeff provided excellent support throughout your vehicle purchase. Thank you for trusting the Westside Lexus team with your business. Enjoy the RX!
The NX was delivered on time .
The payments were the same as discussed. Good deal from Jeff Jones.
The payments were the same as discussed. Good deal from Jeff Jones.
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by Adebose
Verified Customer
Verified Customer
Jan 17, 2024 -
Westside Lexus responded
It is gratifying to hear that you had such a positive experience working with Jeff and our team! Thank you for giving Westside Lexus your business and your five-star review. Safe travels in your new Lexus NX!
I received excellent service from Jeff, he is definitely
an asset to the company. I am a very happy customer and will recommend him.
an asset to the company. I am a very happy customer and will recommend him.
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by chefmarlene
Verified Customer
Verified Customer
Jan 15, 2024 -
Westside Lexus responded
Marlene, we're delighted to know Jeff provided excellent service at Westside Lexus. Your recommendation means a lot! Thanks for sharing your experience with us.