Everything was straight forward.
No real surprises. Didn’t enjoy the warranty hard sell at end of pick up.
No real surprises. Didn’t enjoy the warranty hard sell at end of pick up.
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by harry25
Verified Customer
Verified Customer
Jan 03, 2025 -
Westside Lexus responded
Harry, thank you for your feedback. We're glad to hear that most of the process was straightforward at Westside Lexus and appreciate your input on the warranty discussion. We'll use this information to improve our services!
Everyone provided very professional service.
Pretty much satisfied, and can recommend the dealership to friends.
Pretty much satisfied, and can recommend the dealership to friends.
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by ansai123
Verified Customer
Verified Customer
Dec 19, 2024 -
Westside Lexus responded
We're delighted to hear that you had a satisfying experience with us at Westside Lexus. Thank you for recommending our dealership!
This is our 8th Lexus purchase from Westside and have
found the dealership to be always professional and welcoming starting with the front desk receptionist, to sales to finance.
found the dealership to be always professional and welcoming starting with the front desk receptionist, to sales to finance.
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by werun2
Verified Customer
Verified Customer
Other Employees Tagged:
Manuel Gomez
Dec 13, 2024 -
Westside Lexus responded
Thank you for your continued trust in Westside Lexus! We're delighted to hear that our team consistently provides a professional and welcoming experience. We look forward to assisting with your future Lexus needs!
This is the fifth car we have bought from Westside Lexus.
We have been happy with them. The service department tends to upsell their services and I think recommend unnecessary repairs and maintenance. The se
We have been happy with them. The service department tends to upsell their services and I think recommend unnecessary repairs and maintenance. The service fees are also very expensive
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by Abi
Verified Customer
Verified Customer
Dec 11, 2024 -
Westside Lexus responded
Thank you for your continued support and feedback about Westside Lexus. We're glad to hear you've been happy with our vehicles, but we understand your concerns regarding the service department. Your input is valuable, and we'll work on addressing these issues to improve future experiences!
Always a pleasure dealing with Westside and my guys Jeff
and Danny. Will recommend to others.
and Danny. Will recommend to others.
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by TOOMUCHSATURN
Verified Customer
Verified Customer
Nov 15, 2024 -
Westside Lexus responded
Thanks for taking the time to review Westside Lexus. We love to hear you're always in great hands with Jeff and Danny. Drive safely!
1st class car purchase experience at a 1st class
dealership! Jeff was extremely knowledgeable of the Lexus products, was professional and never pushy. Westside did not have the color option I want
dealership! Jeff was extremely knowledgeable of the Lexus products, was professional and never pushy. Westside did not have the color option I wanted in the RX350, but they were able to transfer one from another dealership in town. I've bought many cars over the years, and this experience with Westside Lexus was the most seamless and least stressful by far.
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by sebrennah01
Verified Customer
Verified Customer
Oct 06, 2024 -
Westside Lexus responded
Thank you for sharing your experience! We're delighted to hear that Jeff and the Westside Lexus team made your car purchase seamless and stress-free. Enjoy your new Lexus RX 350, and we appreciate having you as a valued customer!
I was contacted that a GX550 was available and was very
happy. The purchase was easy. The overall experience was very good.
happy. The purchase was easy. The overall experience was very good.
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by mcshanjeff
Verified Customer
Verified Customer
Oct 01, 2024 -
Westside Lexus responded
We are thrilled to hear that your Lexus GX 550 purchase was smooth and enjoyable at Westside Lexus. Thanks for sharing your positive experience!
Jeff was awesome to work with throughout the process of
getting our GX, very communicative during the wait and so helpful during the sale!
getting our GX, very communicative during the wait and so helpful during the sale!
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by ntd
Verified Customer
Verified Customer
Other Employees Tagged:
Manuel Gomez
Oct 01, 2024 -
Westside Lexus responded
We're delighted to hear that Jeff provided excellent service and kept you well-informed during your GX purchase at Westside Lexus. Enjoy your new ride!
Mostly a good experience.
Jeff is a great salesperson and very accommodating. Not a good experience with the Finance person, almost walked out!
Jeff is a great salesperson and very accommodating. Not a good experience with the Finance person, almost walked out!
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by scottwillborn
Verified Customer
Verified Customer
Aug 01, 2024 -
Westside Lexus responded
Thank you for sharing your feedback. We're glad to hear Jeff provided great service, but we're sorry the finance experience didn't meet expectations at Westside Lexus. If you would like to discuss any ongoing issues you may have, I am available to take you call. Best, Christian Davidson - Lead Financial Services Manager - (281) 558-3030
The gentleman who sold me the car was Jeff Jones.
He was excellent; he was professional, knowledgeable, and polite. He made the experience of buying my new Lexus RX350h premium plus a pleasure. In th
He was excellent; he was professional, knowledgeable, and polite. He made the experience of buying my new Lexus RX350h premium plus a pleasure. In the past, I have found the car buying process to be tedious and stressful. That was not my experience here. It was refreshingly pleasant, even down to financing. Mr. Sharma was also professional, knowledgeable, and polite. I would highly recommend Westside Lexus.
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by kallisongoforth
Verified Customer
Verified Customer
Jul 23, 2024 -
Westside Lexus responded
Kallison, we're delighted to hear that Jeff and Mr. Sharma made your experience at Westside Lexus so enjoyable! Thanks for the high recommendation and enjoy your new Lexus RX350h premium plus!