Jeff Kershner
Jeff Kershner at Mercedes-Benz of Hagerstown
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Jeff Kershner | Page 2

Business Manager

Mercedes-Benz of Hagerstown

1955 Dual Highway
Hagerstown, MD 21740

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20 Reviews

Dealership Experience

15 yrs, 9 mos

Industry Experience

28 yrs, 10 mos

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rated

20 Reviews

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20 Reviews of Jeff Kershner

May 31, 2016

Dealership Rating

Barry and Justin made it easy After years of coming to the dealership, I finally bought my dream SL 550 Roadster. Barry and Justin made the process very easy. The service was exc More

by Mkothari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry London, Justin Harbert

Jun 03, 2016

Mercedes-Benz of Hagerstown responded

Mkothari, We are glad to hear you made the decision to purchase your dream car and glad to hear that Barry and Justin made the process delightful for you. Please enjoy your SL 550 Roadster and we will see you at your first service!

April 13, 2016

Dealership Rating

Mercedes GLE350 4/9/16 I'd just like to say ..." No way am I buying a new car today" . However.... Upon arrival at the dealership we were looking at an suv , my wi More

by Mikepryor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry London, Austin Shemon, Justin Harbert , CJ Brown

Apr 15, 2016

Mercedes-Benz of Hagerstown responded

Sounds like a win win situation...your wife got the GLE and you got an awesome hat! Just think how great your hat will look when you are driving down the road in your beautiful blue AMG. We are so glad that you stopped in to chat with Barry and to see how we could help you with your new car purchase. Thank you for taking the time to share your experience in this review; feedback such as yours is key to helping us provide the very best in customer service. Please know that we are just a phone call away if we can be of further assistance. Wishing you all the best, Justin Harbert GM-Mercedes Benz of Hagerstown

April 01, 2016

Dealership Rating

Great experience Had a great experience working with Barry London. I came to him with a specific ask and both he and the GM delivered in short order. The CPO car the More

by RTP08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry London, Justin Harbert , CJ Brown

Apr 08, 2016

Mercedes-Benz of Hagerstown responded

Welcome to our Mercedes Benz of Hagerstown family. Thank you for the opportunity to help you with your purchase and for sharing your experience in this review. Customer feedback such as yours in very important to us. Please don't hesitate to give us a call if we can be of further assistance. Wishing you many happy miles. Justin Harbert GM-Mercedes Benz of Hagerstown

March 15, 2016

Dealership Rating

Great Service Shannon Dorian was a wonderful salesperson who was very well informed about my 2016 GLC300. When asked, her advisement helped me determine which mod More

by JenBenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Harbert , CJ Brown, Shannon Dorian, Michael Lavrenchik

Mar 21, 2016

Mercedes-Benz of Hagerstown responded

Shannon and our entire team take great pride in providing the very best in customer service by listening to our customer's wants and needs, then making suggestions that will ultimately lead to the vehicle that is just right for you! Thank you for that opportunity to help you with your GLC300 purchase, and for sharing your purchase experience in this review. Please let us know if you have any questions on the features of your vehicle. We are here to help in anyway that we can. Wishing you all the best, Justin Harbert, GM-Mercedes Benz of Hagerstown

February 28, 2016

Dealership Rating

Great experience I really had a wonderful experience with Rob and this dealership. They could not have been nicer. I made a road trip with my sister to buy a car and i More

by Grays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Edmonds

Mar 03, 2016

Mercedes-Benz of Hagerstown responded

We greatly appreciate you stopping by to see us and giving us the opportunity to help you with your purchase. I am so happy to hear that you are enjoying it. If we can answer any questions about the features on your car, or help you in any other way, please feel free to give us a call. Happy Motoring, Justin Harbert GM-Mercedes Benz of Hagerstown

February 16, 2016

Dealership Rating

Super-Duper Service! Adam is always super friendly and very accommodating. Needed some emergency repairs to my vehicle and of course Adam was on top of things and is top n More

by spicy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Adam Himmelwright

Feb 18, 2016

Mercedes-Benz of Hagerstown responded

While the terms "service & repair" can sometimes raise a little angst, Adam and our entire service team always seem to make folks feel at ease. Knowledgeable, dependable and friendly; skills that make Mercedes Benz of Hagerstown stand apart from the rest! We greatly appreciate you sharing your experience in this review. Please know that should you have any questions or concerns, we are just a phone call away. All the best, Justin Harbert GM-Mercedes Benz of Hagerstown

February 15, 2016

Dealership Rating

Bought a car in under 24hours We needed a car in a hurry! I found two cars worth considering at Mercedes Benz of Hagerstown Friday afernoon. Went to look at them with my husband More

by Volvo Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Edmonds , CJ Brown

Feb 16, 2016

Mercedes-Benz of Hagerstown responded

That certainly is a pretty quick turn on your purchase. We are glad that our team was able to make it all happen for you so quickly and at the price you were looking for. Thank you for taking the time to share your experience in this review; customer feedback is an invaluable tool for improvement. Please know that if you have any questions concerning your vehicle, we are just a phone call away! All the best - Justin Harbert GM-Mercedes Benz of Hagerstown

February 07, 2016

Dealership Rating

A wonderful, simple, and low stress experience! We found the vehicle using USAA. This dealership is over a two hour drive from our home. We discussed and pretty much closed the deal over e-mail an More

by Zulu3
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Edmonds , Nikole Ferguson

Feb 10, 2016

Mercedes-Benz of Hagerstown responded

Thank you for sharing your purchase experience in this review. It is great to hear success stories such as yours - especially given the long distance relationship. Our team does a great job utilizing the technology tools at our fingertips in order to better communicate with our customers; Thereby making the purchase process a pleasant experience. We are so happy to know that this worked extremely well for you! Please don't hesitate to give us a call if we can be of further assistance. Wishing you all the best, Justin Harbert GM-Mercedes Benz of Hagerstown

January 09, 2016

Dealership Rating

Easy and no pressure Rob was great as was the rest of the crew. Polite, amusing, and friendly staff. Also offered promotions I didn't ask about. Matt Grove Insurance B More

by Ravens52
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Shemon, Rob Edmonds , CJ Brown, Nikole Ferguson

Jan 14, 2016

Mercedes-Benz of Hagerstown responded

We are happy to hear that Rob and the team made your visit to Mercedes Benz of Hagerstown a great one. A friendly comfortable atmosphere is key to an enjoyable purchase experience. Thank you for sharing your thoughts in this review. Please let us know if we can be of further assistance. All the best, Justin Harbert GM-Mercedes Benz of Hagerstown

December 30, 2015

Dealership Rating

Dealership has always treated us well This is the third car we have now obtained from MBoH. While there sales experience is fabulous, their repair and service division is equal. We wouldn' More

by kshank65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: CJ Brown, Michael Lavrenchik

Dec 31, 2015

Mercedes-Benz of Hagerstown responded

Thank you for trusting in our team again and again! Our philosophy is that the experience continues long after the sale with excellent customer care in our service department. Customers such as yourself become part of our Mercedes Benz of Hagerstown family! We appreciate that you have chosen us once again. Please don't hesitate to give us a call if we can be of further assistance. All the best in 2016, Justin Harbert GM-Mercedes Benz of Hagerstown.

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