Jeff Little | Page 8

GREAT BUYING EXPERIENCE-BEST EVER!!! All went above and beyond to make my experience the BEST!! Happy to be a part of the Subaru family in more ways than one! All went above and beyond to make my experience the BEST!! Happy to be a part of the Subaru family in more ways than one! More

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There was no pressure. Janet was available at the time of both appointments. I had an idea of the car I was interested in purchasing and went on a test drive. After seeing Janet was available at the time of both appointments. I had an idea of the car I was interested in purchasing and went on a test drive. After seeing the car I liked Janet was very helpful with my special requests, dog backseat cover, extra key fob, and scheduling the treatment for the seats. Janet returned my phone call about an extra key fob and made me aware of the price. The dog seat cover was installed on the back seat when I picked up the car. When I picked up the car Janet's overview of the car was just enough to make me feel comfortable without being overwhelmed. Jeff was straight forward with the financial side of the transaction with no pressure. He returned my phone call the next day and answered a question that I had. More

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We had an amazing experience at this dealership. Clean, well-laid out, comfortable and brand new looking. Everyone we came in contact with was friendly and helpful. Kevin was a great sales person. Super kn well-laid out, comfortable and brand new looking. Everyone we came in contact with was friendly and helpful. Kevin was a great sales person. Super knowledgeable, friendly and not pushy. We LOVE our new Outback!! Dealership experience is a big driver in where we choose to buy. And we recommend this dealer to anyone! More

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Atttention to Customer preferences and Knowledge of product We are new to Subaru. Gateway was the nearest dealership that had the car we were originally interested in. We dealt mainly with Janet Beyer through m We are new to Subaru. Gateway was the nearest dealership that had the car we were originally interested in. We dealt mainly with Janet Beyer through most of the process. She answered all our questions and allowed us to look at and drive the vehicles we chose without any pressure. When we settled on the Ascent, she explained the options that we wanted and arranged for settlement a few days later where we saw the final product. She gave us a good review on how to operate the car. We will be able to return in a few weeks to take advantage of Subaru's Love-Encore program where our questions about the features will be answered and the technology explain in more detail....Jeff Little handled the final financing papers for us. We felt like we got a good price for the Ascent and a fair price for our trade-in. We are extremely pleased with our experience at Gateway, More

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Change my screen name to Second Time Buyer. Bought my 2nd Crosstrek in a little over 4 years. This time I was in a position to buy a fully loaded one. Can't say enough good things about Kevin Miller, h 2nd Crosstrek in a little over 4 years. This time I was in a position to buy a fully loaded one. Can't say enough good things about Kevin Miller, he was very knowledgeable and easy to work with. I would buy from him again (in fact my spouse did, too!). Don Scullen (Sales Mgr) and Jeff Little (Business Mgr) were great, never felt any pressure to purchase anything I didn't want. When I'm ready for my next Subaru, I'll be back!! More

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Best experience, very knowledgeable, fair price, no pressure Have owned Hondas since 1999 (4 Odysseys, 2 Accords). Once we found the right dealer after the first Odyssey, we've been happy. No complaints. Kids ar Have owned Hondas since 1999 (4 Odysseys, 2 Accords). Once we found the right dealer after the first Odyssey, we've been happy. No complaints. Kids are older now and we wanted to move into a medium sized AWD SUV. Stopped at Gateway on the way home from test driving a Honda Pilot (yawn) and were greeted by salesman Shawn Edler. We test drove the Ascent and the Outback. We decided to purchase the Ascent, mainly because it was larger. Both were great drivers. This was our first ever Subaru. We returned to Gateway and dealt with Shawn and manager Jeff Little on the purchase. Between the test drives and the purchase, Shawn and I were back and forth on email and he was very responsive. Quick to answer and knowledgible. There was never a pressure to buy and we returned a second time to test drive the Ascent again with Shawn. Again, no pressure and fielded all questions. Again very knowledgeable. With all of the car evaluation sites on the internet, it's not hard to figure out a price to go into a dealership with that is fair to both parties. Shawn's first presentation on price was fair which resulted in only one counter offer, which we agreed upon. Again, no pressure. Managner Jeff Little, presented options for extended warranties and protection in a straight forward manner but again no pressure when we declined. After completing the paperwork, we returned to our new vehicle and Shawn spent over an hour and a half going over all the details of our new Ascent. He knew every system on the car and there are alot of safety systems. We are happy with our new car and our new found dealership and would highly recommend Gateway and Shawn Edler to anyone. More

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Awesome service! Joe was patient & knowledgeable. He helped me make the best choice for my needs. Jeff was also patient and knowledge. Great experience! Thank you! helped me make the best choice for my needs. Jeff was also patient and knowledge. Great experience! Thank you! More

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As it should be .. I just purchased my second Forester at Gateway ....from the sales staff ( Don and Kyle) to the financing guru (Jeff),and of course service mgr (Shane) I just purchased my second Forester at Gateway ....from the sales staff ( Don and Kyle) to the financing guru (Jeff),and of course service mgr (Shane)...I could not be happier with the whole, sometimes daunting experience of buying a car. All questions and requests were acknowledged and handled in such a kind , accomodating and professional manner. Both experiences have been spot on and I always feel confident when coming here, that I will be treated fairly ,whether it be for service or purchasing a vehicle...I highly recommend this dealership on all levels of service. Thank you for making it......As it should be..... More

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Good experience with Kevin Miller The Gateway dealership is very attractive, clean and it appears to be well maintained. Kevin appears to be experienced, is friendly and knowledgeable The Gateway dealership is very attractive, clean and it appears to be well maintained. Kevin appears to be experienced, is friendly and knowledgeable with the Subaru brand. He was very helpful and patient with my wife and me. He spent a lot of time with us explaining the operation of our new Outback. I would recommend Kevin and Gateway to a friend. More

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Great experience My entire experience at this dealership was good from beginning to end. There was no pressure at all and they were willing to work with my budget! I w My entire experience at this dealership was good from beginning to end. There was no pressure at all and they were willing to work with my budget! I would recommend them to anyone. More

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