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Jeff Norris
Jeff Norris at Grubbs Nissan
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Jeff Norris | Page 2

Nissan Service Advisor

Grubbs Nissan

310 Airport Freeway
Bedford, TX 76022

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4.9
108 Reviews
4.9

108 Reviews

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108 Reviews of Jeff Norris

December 03, 2023

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Employee Rating

Great team. Great service! Got a same day appointment for an oil change and was checked in quickly when I arrived for the service. More

by Taz@
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Calkins, Danny Tran

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Dec 05, 2023

Grubbs Nissan responded

Hey Taz, thank you for the 5-star rating! We're glad to know that our team at Grubbs Nissan was able to provide you with quick and efficient service. We look forward to serving you again! Safe travels until we see you next time!

November 22, 2023

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Employee Rating

Great service. Done extremely timely. Satisfactory. They go over and beyond. Expectations satisfied. Thank you. More

by chielynlexiee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Nov 24, 2023

Grubbs Nissan responded

We're glad to know that you had a great experience with our service at Grubbs Nissan. We always aim to exceed expectations! Thanks for your feedback.

October 07, 2023

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Employee Rating

Great communication. Provided complete multi- point check. Fixed everything in a timely manner. Provided vehicle while mine was being fixed. More

by najeracr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Calkins, Danny Tran, Salvador Diaz, Christian Asbury, Jarrett Ackerson , Brandon Jewell, Joe Solano

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Oct 09, 2023

Grubbs Nissan responded

We're glad to know you had a positive experience with our team at Grubbs Nissan. We always aim for effective communication and timely service! Thanks for your review.

September 23, 2023

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Employee Rating

Grubbs Nissan has excellent service advisor, Jeff Norris. He is courteous and prompt in handling his clients issues. More

by dings03zippers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Sep 26, 2023

Grubbs Nissan responded

We're glad to know that Jeff provided excellent service during your visit to Grubbs Nissan. We appreciate the feedback and look forward to serving you again in the future!

September 20, 2023

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Mark did a great job earning the sale. Very personable and made the process painless. More

by museik2001
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark McCain

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Sep 21, 2023

Grubbs Nissan responded

We are grateful for your review and your comments about Mark. Thank you from all of us at Grubbs Nissan!

September 13, 2023

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Employee Rating

Jeff Norris and Service Technicians are OUTSTANDING! High Quality by professionals every time. I have used Grubbs Nissan for several years. Jeff Norris always takes care of customers needs. More

by lthomen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Sep 14, 2023

Grubbs Nissan responded

Thank you for the 5-star rating! We're glad to know that Jeff and our team at Grubbs Nissan have consistently met your needs. We'll see you next time! Have a great ride!

August 23, 2023

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Employee Rating

I had taken the car to Texas Nissan in Grapevine. They suck. Poor service and zero reliability. Grubbs Nissan on the flip side was absolute great in comparison. More

by Percy Pinto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry - who checked me in was great

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Aug 24, 2023

Grubbs Nissan responded

Percy, we're glad to know that your experience with Grubbs Nissan was a positive one. We strive for excellent service and reliability. Thanks for choosing us!

August 12, 2023

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Employee Rating

The sales manager made me fight for a good deal even though I have been a loyal customer since 1994. I was livid. I only stayed with the dealership because Jeff Norris the service rep. He has been fanta More

by vjbaseball
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Rochean Spencer , Jerry Chenausky

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Aug 14, 2023

Grubbs Nissan responded

Thank you for being such a loyal customer. We regret that your most recent experience started out disappointing. We are so very glad you decided to give us a chance to turn it around. I will pass along your comments to Rochean and Vince. We truly value your long and loyal business with Grubbs Nissan, and look forward to serving you again in the years to come. Thank you so much for choosing Grubbs Nissan!

July 22, 2023

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Employee Rating

I am always pleased with there work. Jeff is very hard working man. The people are very nice. More

by Stella Diaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jul 25, 2023

Grubbs Nissan responded

We're glad Jeff was helpful and hard-working, Stella! Thank you for rating Grubbs Nissan five stars!

July 14, 2023

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Employee Rating

Grubbs technicians were able to get my car in quickly for the transmission fluid change! More

by remnantofgrace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Calkins, Lianna Lee, Danny Tran, Salvador Diaz, Christian Asbury, Jarrett Ackerson , Brandon Jewell, Steve Morrell, Joe Solano

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Jul 17, 2023

Grubbs Nissan responded

Thank you for the review! We're so glad we were able to get you in quickly and hope you won't hesitate to reach out if we can be of service again in the future!

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