Jeff Rizzi
Jeff Rizzi at Mark Christopher Auto Center

Jeff Rizzi | Page 18

Service Director

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.4
2,093 Reviews
4.4

2,093 Reviews

Write a Review

2093 Reviews of Jeff Rizzi

August 06, 2024

Dealership Rating
Employee Rating

What ca I say it’s very accessible and good treatment by the staff vest of all they don’t try to force you into buying what you don’t need More

by MENDOZAMOISESSR
Service Price Transparency
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Recommend Dealer
Yes
Aug 07, 2024

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you found Mark Christopher Auto Center to be accessible and appreciated the good treatment from our staff. We pride ourselves on providing honest service and ensuring our customers only get what they truly need. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 06, 2024

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Employee Rating

Always on point with all service questions. Everyone goes out of their way to attend us as quickly and efficiently as possible More

by NMFENTER1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Javier in service and Chris is rental car

Aug 06, 2024

NMFENTER1 responded

Always on point with all service questions. Everyone goes out of their way to attend to our needs.

August 05, 2024

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They did what they said and I was out in three hours. To bad there was not a recall from GM for the issue, it ruined a weekend vacation but not the dealers fault More

by FRANK.SIMONETTI
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 07, 2024

Mark Christopher Auto Center responded

Thank you for your feedback, Frank! I'm glad we could get you out in three hours at Mark Christopher Auto Center. We hope your next visit is even smoother, and if you need anything else, please don’t hesitate to reach out. Safe travels! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 01, 2024

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Happy with the work done, service personnel were nice. Some dealer give a quick car wash, that would have been nice. Overall happy! More

by rick.johnson1
Service Price Transparency
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Recommend Dealer
Yes
Aug 02, 2024

Mark Christopher Auto Center responded

Thank you for your feedback, and I'm glad to hear that you were happy with the work done at Mark Christopher Auto Center. I appreciate your kind words about our service team! I understand that a quick car wash would have been a nice touch and will take your suggestion into consideration. I look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 22, 2024

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Employee Rating

I checked my car in at about 11:40 they told me it’d be done in about 2 hrs I walked out to check on my car @ 2:30 and they hadn’t even moved it to the back to work on yet so I had to stay about another hr More

by JASONMLUNDBERG
Service Price Transparency
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Recommend Dealer
No
Jul 23, 2024

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Jason. I'm disappointed to hear about the delays you encountered during your visit to Mark Christopher Auto Center. We understand your frustration and would like the opportunity to address your concerns directly. Please feel free to reach out to me directly so we can discuss this further and work towards a resolution. We value your feedback and hope to have the chance to improve your impression of our services. Thank you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 21, 2024

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Excellent service! Fast check in and clear paperwork. I wish they offered a car wash though. More

by Angiejmattos89
Service Price Transparency
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Recommend Dealer
Yes
Jul 22, 2024

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for the great review, Angie. We appreciate your feedback on the fast check-in process and clear paperwork. We'll certainly consider your suggestion about offering a car wash. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 21, 2024

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Everyone int the service department was very professional, super friendly , and extremely competent. They all seem to take pride in their work More

by TRUMSHARK
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Recommend Dealer
Yes
Jul 22, 2024

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center for your service needs! We appreciate your kind words about our service department. Our team takes great pride in providing professional, friendly, and competent service to all our customers. We look forward to serving you again in the future. Drive safely! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 19, 2024

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We love this service Center we always get treated with dignity and respect, They are amamazing More

by dvbematerials
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2024

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center for your service needs. We greatly appreciate your kind words and are thrilled to hear about your positive experience. We pride ourselves on treating our customers with dignity and respect. Please come back to see us for any future needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 17, 2024

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Employee Rating

This dealership is awesome Nobu and Jeff R always take good care of me. The owners are the best also More

by LGFUNCO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: nobu

Jul 18, 2024

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for taking the time to leave such a positive review! We're thrilled to hear that Nobu, Jeff, and the owners have taken such good care of you. We truly appreciate your kind words and look forward to assisting you again in the future. Don't hesitate to share your experience with others! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2024

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Employee Rating

Service representative was very professional and courteous. She be the poster girl for customer service. More

by JJGETSMONEY
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 17, 2024

Mark Christopher Auto Center responded

Thank you so much for your kind words and for leaving us a 5-star review. I'm thrilled to hear that our service representative provided you with a professional and courteous experience. At Mark Christopher Auto Center, I strive for excellence in customer service, and it’s wonderful to know we met your expectations. I look forward to assisting you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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