Jeff Rizzi
Jeff Rizzi at Mark Christopher Auto Center

Jeff Rizzi | Page 19

Service Director

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.4
2,093 Reviews
4.4

2,093 Reviews

Write a Review

2093 Reviews of Jeff Rizzi

July 16, 2024

Dealership Rating
Employee Rating

the service repair was good. all my questions were answered and the guy who helped me was nice but did not inform me that the pay system was down and the girl in the front where More

by L.SALDIVAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2024

Mark Christopher Auto Center responded

Thank you for sharing your feedback with us. We appreciate your kind words about the service repair and our helpful team member. I'm disappointed to hear about the issue with the payment system and your encounter with the cashier. Your feedback is valuable, and we'll address these concerns internally. If you have any further questions or would like to discuss your experience in more detail, please feel free to reach out to me directly. We hope to have the opportunity to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2024

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Employee Rating

Great experience, very accommodating and knowledgeable staff, will come again in the near future. My car runs great. More

by sad49
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 17, 2024

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for the 5-star review! I'm delighted to hear about your great experience with our accommodating and knowledgeable staff. I look forward to welcoming you back in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 12, 2024

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Employee Rating

Had 1039 appt for regular maintenance asked them to check infotainment ctr bc of freezing said they would call/txt 1530 came around I had to call was told to pick car up at 1630 bc closed at 1700 got there a More

by Tdini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 15, 2024

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, I appreciate your feedback. Your comments will be shared with our team to address these issues. If you have any further concerns or would like to discuss this matter, please feel free to reach out to me directly. Thank you for choosing Mark Christopher Auto Center. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 12, 2024

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This Mercedes its one of the best, fast service and people really friendly thank you More

by zulmaberumen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2024

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center! I appreciate you taking the time to share your experience with us. I look forward to serving you again in the future. Drive safely! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 10, 2024

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Great customer service! I give credit to all the staff members on sight who have provided me with the best services More

by JUSTINCHAN32
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Albert Rodriguez

Jul 11, 2024

Mark Christopher Auto Center responded

Thank you, Justin, for recognizing the exceptional customer service provided by all our staff members at Mark Christopher Auto Center. We appreciate your kind words and are grateful for your support. We look forward to assisting you in the future and hope you share your positive experience with others. Drive safely! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 09, 2024

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Employee Rating

Nobu Is Awesome Always Great Customer Service & Quality Work. Thank You For Your Amazon Work Ethics More

by LC9515447012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nobu

Jul 10, 2024

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center, Nobu! We appreciate your kind words about our customer service and work quality. We always strive for excellence and are delighted to hear about your positive experience. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 08, 2024

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Employee Rating

The service department are great people Chelsea was very helpful provide all great service , I’m super happy with everything And always be a customer there . Thanks you Chelsea More

by RUSH2011
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Recommend Dealer
Yes

Other Employees Tagged: Chelsea at Cadillac. Service department are the best

Jul 10, 2024

Mark Christopher Auto Center responded

Thank you for the fantastic review! We are thrilled to hear that you had a positive experience with our service department and that Chelsea provided exceptional service. We appreciate your kind words and look forward to welcoming you back as a customer at Mark Christopher Auto Center. Thank you for choosing us! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 05, 2024

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Employee Rating

I took my Cadillac there. Everything was great until I went to pick up my car. It was not washed. They told me it would be 40 minutes. They told me to call before I came. I di More

by i8yo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 08, 2024

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center for your Cadillac service. We understand your frustration with the delayed car wash and unresponsive phone calls. We appreciate your feedback and would like to ensure better communication in the future. Feel free to reach out to me directly so we can address your concerns. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 01, 2024

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Employee Rating

The service team did good job, they tried to fix my radio, but the issue is still there. More

by 90xudong
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 03, 2024

Mark Christopher Auto Center responded

Thank you for sharing your feedback about your experience with the service team at Mark Christopher Auto Center. We appreciate your acknowledgment of their efforts to fix the issue with your radio. If you have any further concerns or would like us to take another look, please don't hesitate to reach out to me directly. We value your feedback and hope to have the opportunity to assist you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 01, 2024

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Employee Rating

Good service and attentive personnel. Treat you with respect appt easy to set up on line More

by SANED72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2024

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Saned. We're glad to hear that you found our service and personnel attentive and respectful. Setting up an appointment online should be convenient, and we're thrilled you found it to be so. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your support! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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