Dealer lost my wheel locks had to have the wheel locks
replaced and the did not want to repair my tire stating the tire was unrepairable. I had to take my car down the street to another shop to get repai
replaced and the did not want to repair my tire stating the tire was unrepairable. I had to take my car down the street to another shop to get repaired. Dealer wanted to charge me $400 dollars for a new tire when I got it patched.
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by cmarchain
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2024 -
Mark Christopher Auto Center responded
Thank you for sharing your experience with us. We understand your frustration regarding the wheel locks and the tire situation. It's our goal at Mark Christopher Auto Center to provide quality service and transparency, and we appreciate your feedback. If you have any further concerns or would like to discuss this matter, please feel free to reach out to us directly. We value your input and hope to have the opportunity to improve your experience in the future.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
The personnel at MC are very courteous and helpful .
The service dept is very good !
The service dept is very good !
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by LTRIBE
Verified Customer
Verified Customer
Service Price Transparency
Aug 27, 2024 -
Mark Christopher Auto Center responded
Thank you for your wonderful review! We're thrilled to hear that you found our personnel at Mark Christopher Auto Center to be courteous and helpful, and that you were pleased with our service department. We appreciate your feedback and look forward to serving you again in the future!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Great service department!
Friendly, knowledgeable, and honest. Fair prices, they always get me and when needed, even if it is last minute.
Friendly, knowledgeable, and honest. Fair prices, they always get me and when needed, even if it is last minute.
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by THEBM13
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Avo
Aug 27, 2024 -
Mark Christopher Auto Center responded
Thank you for your kind words! We're thrilled to hear you had a positive experience with our service department at Mark Christopher Auto Center. Our team strives to provide friendly, knowledgeable, and honest service, so it's wonderful to know we met your expectations. We look forward to assisting you again, even for last-minute needs!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
My sales representative was knowledgeable respectful and
gave me a great deal. My finance person was knowledgeable kind and courteous absolutely love the deal they gave me thank you Mark Christopher.
gave me a great deal. My finance person was knowledgeable kind and courteous absolutely love the deal they gave me thank you Mark Christopher.
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by richardsandoval712
Verified Customer
Verified Customer
Service Price Transparency
Aug 26, 2024 -
Mark Christopher Auto Center responded
Thank you for your wonderful review, Richard! I'm thrilled to hear that you had a positive experience with our knowledgeable and respectful team at Mark Christopher Auto Center. It’s great to know that you love the deal you received! I appreciate your kind words and look forward to assisting you again in the future.
Lloyd Beardsley General Manager lbeardsley@markchristopher.com
Arrived shortly before my appointment time of 9 a.
m. oil change complete and out the door at 9:25
m. oil change complete and out the door at 9:25
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by BVEWING
Verified Customer
Verified Customer
Service Price Transparency
Aug 26, 2024 -
Mark Christopher Auto Center responded
Thank you for taking the time to leave a review! We're thrilled to hear that your oil change was completed efficiently at Mark Christopher Auto Center. We strive to provide timely service for all our customers. We look forward to seeing you again for your next visit!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Had an issue with a tire and like always they took care
of the situation. Always have Great service here at the dealership.
Thank you
of the situation. Always have Great service here at the dealership.
Thank you
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by ringer922
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Juan Fletes
Aug 26, 2024 -
Mark Christopher Auto Center responded
Thank you for your kind words! We truly appreciate your loyalty to Mark Christopher Auto Center and are thrilled to hear that we were able to take care of your tire issue. Our team is dedicated to providing great service, and we look forward to assisting you again in the future. Thank you for choosing us!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Great service!
The dealership even had time to wash my car. Thank you so much.
The dealership even had time to wash my car. Thank you so much.
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by LUVSHOES57
Verified Customer
Verified Customer
Service Price Transparency
Aug 16, 2024 -
Mark Christopher Auto Center responded
Thank you for your kind words! I'm thrilled to hear that you had a great experience at Mark Christopher Auto Center and appreciated the car wash service. I look forward to serving you again in the future!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
They always take good care of us customers.
I will be back at the next service.
Thank you
I will be back at the next service.
Thank you
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by ringer922
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Juan Fletes
Aug 16, 2024 -
Mark Christopher Auto Center responded
Thank you for your positive feedback! I'm thrilled to hear that you feel well taken care of at Mark Christopher Auto Center. I look forward to seeing you again at your next service!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
I had a good experience, very helpfull staff.
Very good service overall and on time.
Very good service overall and on time.
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by P.JAIROT
Verified Customer
Verified Customer
Service Price Transparency
Aug 14, 2024 -
Mark Christopher Auto Center responded
Thank you for your positive feedback! I'm thrilled to hear that you had a good experience with our helpful staff and that the service was timely. I appreciate your kind words and look forward to seeing you again at Mark Christopher Auto Center!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
As usual, bringing my Cadillac in for needed service is
an experience that I know will end with mutual respect. Me because my car will be in A-1 condition; them because they know that I will chose them to
an experience that I know will end with mutual respect. Me because my car will be in A-1 condition; them because they know that I will chose them to service the vehicle again.
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by GLMOORE40
Verified Customer
Verified Customer
Service Price Transparency
Aug 12, 2024 -
Mark Christopher Auto Center responded
Thank you for your wonderful review! We truly appreciate your continued trust in Mark Christopher Auto Center for your Cadillac's service. It’s great to hear that you consistently have a positive experience with us! We look forward to seeing you again for your next service. Safe travels!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
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