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Jeff Rizzi
Jeff Rizzi at Mark Christopher Auto Center

Jeff Rizzi | Page 20

Service Director

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.4
2,093 Reviews
4.4

2,093 Reviews

Write a Review

2093 Reviews of Jeff Rizzi

July 01, 2024

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I want to thank the Service Manager Dino Picanzo, the Service Director Jeff Rizzi, and the Service Advisor Chelsea Jose. My daughter inherited a 2014 Buick Encore from her much loved grandma. This c More

by cyndimdee
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Recommend Dealer
Yes

Other Employees Tagged: Dino Picanzo & Chelsea Jose

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Jul 03, 2024

Mark Christopher Auto Center responded

Thank you so much for sharing your experience with us, Cyndi! We're thrilled to hear that Dino, Jeff, and Chelsea provided exceptional service, solving the tricky issue with your daughter's 2014 Buick Encore. It's heartwarming to know they were both professional and compassionate throughout the process. We truly appreciate your business and kind words. We hope to assist you again in the future - please feel free to share your positive experience with others! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 29, 2024

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We had a sidewall flat while on Vacation in Hermosa beach area. Went to six tire shops within the Hermosa Beach area and couldn't find a tire shop to repair it. After roadside service changes the tire ti my More

by wjclink
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Recommend Dealer
Yes
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Jul 01, 2024

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center for your tire replacement needs. I am thrilled to hear about your positive experience and your appreciation for our timely service. I aim to provide exceptional service to all our customers, and I'm delighted that you were able to continue your journey back to Texas smoothly. Your compliments have been shared with our team, and I look forward to assisting you again in the future. Safe travels! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 23, 2024

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Friendly service advisor. Car services at the promised time. Clean waiting room with coffee n water machine More

by Johnsonyhsiao
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Recommend Dealer
Yes
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Jun 25, 2024

Mark Christopher Auto Center responded

Thank you for the 5-star review, Johnson! We are delighted to hear that you had a positive experience with Mark Christopher Auto Center. Our team takes pride in providing friendly service and timely car maintenance. We are pleased that you found our waiting room clean and accommodating. We look forward to serving you again in the future. See you next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 23, 2024

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We love coming to this dealership for service and the service advisor Cesar is extremely professional and explains everything in detail and always keeping me updated with the status of our vehicle. More

by LUZ.ADRIANA1122
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Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Sam Fakhouri, Johnny Mendoza, Jason Ho, Edy Lopez, Osbaldo “Ozzy” Rubio , Vincenzo Catalano, Denis Franco, Robert Garcia, Cesar

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Jun 25, 2024

Mark Christopher Auto Center responded

Thank you, Luz, for your kind words and for choosing Mark Christopher Auto Center for your service needs. We're thrilled to hear that Cesar provided you with a professional and detailed service experience. We appreciate your recognition of his efforts, and we're here to assist you with any future service needs. See you next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 21, 2024

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Dealership is easy to get to. Very welcoming with people out front helping you to find out where to go for service. Greeted warmly. Very clean and plenty of parking. More

by KELZBENZ
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Recommend Dealer
Yes

Other Employees Tagged: Avo and Rego

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Jun 24, 2024

Mark Christopher Auto Center responded

Thank you for the positive review! We are thrilled to hear that you found Mark Christopher Auto Center easy to get to and welcoming. We take pride in providing a clean and friendly environment for our customers. We appreciate your feedback and look forward to welcoming you back for any future service needs. Drive safely! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 20, 2024

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Dario Gomez is a very nice gentlema. He help me fix my car then help me to wash mycar. More

by Richard
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Recommend Dealer
Yes

Other Employees Tagged: Dario Gomez

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Jun 21, 2024

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for the positive review, Dario appreciates your kind words! We are thrilled to hear that your car was fixed and washed to your satisfaction. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 19, 2024

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The customer service here is always friendly and helpful. I especially appreciate that I have never had to wait long for service. More

by aleahgarcia
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Recommend Dealer
Yes
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Jun 21, 2024

Mark Christopher Auto Center responded

Thank you for highlighting our friendly and helpful customer service at Mark Christopher Auto Center, we appreciate your kind words. We strive to provide efficient and timely service to all our valued customers. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 13, 2024

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Julie Escobar was my service advisor and I rate her 5 stars all the way. She was ontop of everything and kept in contact with me throught the process. She took care of everything and I will call her any More

by chvylvr4life
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Recommend Dealer
Yes

Other Employees Tagged: Julie Escobar

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Jun 14, 2024

Mark Christopher Auto Center responded

Thank you for your kind words and the 5-star rating! I am thrilled to hear about the exceptional service you received from our advisor, Julie. I pride ourselves on providing top-notch service, and I am delighted that she took such good care of you. Feel free to reach out anytime you need assistance in the future. I look forward to serving you again at Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 08, 2024

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They fixed what I needed to be fixed , but the usb and the sd card reader doesn’t work anymore and the navigation doesn’t work anymore, so now I have to make another appointment to fix it More

by Josef_salhap
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Recommend Dealer
No
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Jun 10, 2024

Mark Christopher Auto Center responded

Thank you for sharing your feedback with us. I understand your concerns and appreciate you bringing this to my attention. Please reach out to me directly so I can address these issues and work towards a resolution. Thank you for letting us know about your experience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 08, 2024

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Great service, helpful service reps. Nobu is our guy. We have a 2001 Buick Le Sabre, and we’ve had a couple of issues in a one month period. Each time Nobu got involved and took care of More

by scholarjma
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Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Sam Fakhouri

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Jun 11, 2024

Mark Christopher Auto Center responded

Thank you, Lori, for your kind words and 5-star review! We truly appreciate your feedback and are delighted to hear that Nobu provided you with excellent service for your 2001 Buick Le Sabre. We're glad to be your go-to location for repair services and always strive to provide personalized care to our customers. We look forward to helping you again in the future. Thank you for choosing Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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