Jeff Rizzi
Jeff Rizzi at Mark Christopher Auto Center

Jeff Rizzi | Page 211

Service Director

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.4
2,110 Reviews
4.4

2,110 Reviews

Write a Review

2110 Reviews of Jeff Rizzi

October 01, 2019

Dealership Rating
Employee Rating

Fantastic service They all way go above and beyond to make sure customers are satisfied. We leased four cars and purchased two. Have always been happy and satisfied More

by CJGHEATH82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess , Nevin Cordero, Rego

Oct 02, 2019

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2019

Dealership Rating

Service is great Always friendly staff great service and not too much time spent waiting for an oil change, nice customer lounge, nice selection of coffee or tea to c More

by PETROCHEMGIRL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2019

Mark Christopher Auto Center responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 24, 2019

Dealership Rating
Employee Rating

Outstanding Service! This is the friendliest and most professional service center ever! Jeff Rizzi and his team always go the extra mile to make their customers happy. Im More

by MARAMOWENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2019

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 22, 2019

Dealership Rating
Employee Rating

My first service The service was done in a good time frame even though it was done on a Saturday. I didn’t have to wait long when picking up my car, it was parked in a More

by VVARGA61698
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2019

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 18, 2019

Dealership Rating
Employee Rating

Very good customer service Very pleased with everything .. I will always come to this dealership ..all the staff is very helpful this is my third purchase every time the service More

by amoorah1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri , Mike Cagey, Cassandra Meier

Sep 19, 2019

Mark Christopher Auto Center responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 14, 2019

Dealership Rating

The last Chevy I’ll purchase Bought a 2015 Chevy a few months after the “3 year warranty” was up brought the car back because the paint was fading very bad. GM corporate got invo More

by JOSHUA.PRAYTOR
Recommend Dealer
No

Other Employees Tagged: Rodney Reid, Matt Torres

Sep 17, 2019

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 13, 2019

Dealership Rating
Employee Rating

This dealership is nothing BS Poor service and very rude and disrespectful! They lie and treat coustomers like there nothing ! Very deceiving personal and Jeff is a piece of work More

by MRS.Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 17, 2019

Mark Christopher Auto Center responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Please contact me so we can work toward a resolution. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 13, 2019

Dealership Rating
Employee Rating

This dealership is incompetent Service dept is misleading and they're crooks will NEVER be back there AGAIN the director of service Jeff only cares about sales numbers not about doi More

by Trublutrojan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 17, 2019

Mark Christopher Auto Center responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 13, 2019

Dealership Rating

Useless Couldn’t help me with a service that need it The service was reprogram the vehicle speed limit. I want to be able to a fully power of the truck. If More

by MCOANTO
Recommend Dealer
No

Other Employees Tagged: Rodney Reid, Matt Torres

Sep 17, 2019

Mark Christopher Auto Center responded

It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 11, 2019

Dealership Rating
Employee Rating

Great Service! Julie Escobar was my service advisor that I had requested to have again when I made the appointment to have my 2014 Corvette service. She's great and More

by Nancy B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julie Escobar, Kenny B. (Courtesy Car driver)

Sep 17, 2019

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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