Jeff Rizzi
Jeff Rizzi at Mark Christopher Auto Center

Jeff Rizzi | Page 211

Service Director

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.4
2,105 Reviews
4.4

2,105 Reviews

Write a Review

2105 Reviews of Jeff Rizzi

September 14, 2019

Dealership Rating

The last Chevy I’ll purchase Bought a 2015 Chevy a few months after the “3 year warranty” was up brought the car back because the paint was fading very bad. GM corporate got invo More

by JOSHUA.PRAYTOR
Recommend Dealer
No

Other Employees Tagged: Rodney Reid, Matt Torres

Sep 17, 2019

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 13, 2019

Dealership Rating
Employee Rating

This dealership is nothing BS Poor service and very rude and disrespectful! They lie and treat coustomers like there nothing ! Very deceiving personal and Jeff is a piece of work More

by MRS.Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 17, 2019

Mark Christopher Auto Center responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Please contact me so we can work toward a resolution. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 13, 2019

Dealership Rating
Employee Rating

This dealership is incompetent Service dept is misleading and they're crooks will NEVER be back there AGAIN the director of service Jeff only cares about sales numbers not about doi More

by Trublutrojan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 17, 2019

Mark Christopher Auto Center responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 13, 2019

Dealership Rating

Useless Couldn’t help me with a service that need it The service was reprogram the vehicle speed limit. I want to be able to a fully power of the truck. If More

by MCOANTO
Recommend Dealer
No

Other Employees Tagged: Rodney Reid, Matt Torres

Sep 17, 2019

Mark Christopher Auto Center responded

It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 11, 2019

Dealership Rating
Employee Rating

Great Service! Julie Escobar was my service advisor that I had requested to have again when I made the appointment to have my 2014 Corvette service. She's great and More

by Nancy B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julie Escobar, Kenny B. (Courtesy Car driver)

Sep 17, 2019

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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