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Jeff Roe
Jeff Roe at Serra Nissan

Jeff Roe

Operations

Serra Nissan

1500 Center Point Pkwy
Birmingham, AL 35215

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4.7
44 Reviews
4.7

44 Reviews

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44 Reviews of Jeff Roe

September 18, 2025

Dealership Rating
Employee Rating

This is a great place to get a car. The people who work here are great and they work with you on everything. More

by meghanholsomback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Courtney Wilson, Payden Sewell, Ashley Meeks, Dragon Zheng, Theo Todd, Amanda Badgwell

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Sep 19, 2025

Serra Nissan responded

Thank you for an awesome review, Meghan! We greatly appreciate your trust in our team for your vehicle needs, and glad to hear about your excellent experience. We hope we can earn your time and business in the future, and we look forward to serving you!

April 25, 2025

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Employee Rating

I was very satisfied with your service and I will definitely come again thank you very much More

by tejunias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Courtney Wilson, Payden Sewell, Ashley Meeks, Dragon Zheng, Theo Todd

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Apr 26, 2025

Serra Nissan responded

Thank you for this stellar review - we are so glad to hear about your great experience! We greatly appreciate you trusting our team at Serra Nissan for your vehicle's service, and are thankful for your time and business. We hope you will continue to see us for any future vehicle needs, and share your experience with friends and family!

March 22, 2025

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Employee Rating

They did a great job We will be back for our next service.see you on our next oil change More

by fontanadonovan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Courtney Wilson, Payden Sewell, Ashley Meeks, Dragon Zheng, Theo Todd

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Mar 24, 2025

Serra Nissan responded

Thank you for your great review - we are so glad to hear about your experience with our service center! We thank you for trusting our team with your vehicle's service, and we are glad to have you as part of the Serra family! We look forward to earning your time and business again and serving you in the future.

February 22, 2025

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Employee Rating

Very nice and clean dealership. Has very great service. I would recommend to all my family and friends More

by KMON5776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Courtney Wilson, Payden Sewell, Zac Willis, Ashley Meeks , Matt Henry, Kyng Scott

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Feb 24, 2025

Serra Nissan responded

Thank you so much for your stellar review! We greatly appreciate you choosing Serra Nissan for your vehicle's service, and we are grateful to have earned your time and business! We look forward to serving you in the future, as well as serving your family and friends with the same great service you experienced!

January 22, 2025

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Employee Rating

Reception, Salesman, and Finance personnel was great and would not let me leave the dealership without driving off in an automobile. They explained my credit score and how they could help me. Thanks to y More

by dorislewis3112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Ibarra, Angel Borja, Curtis Lloyd, Payden Sewell, Zac Willis

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Jan 23, 2025

Serra Nissan responded

Thank you so much for this wonderful review! We are extremely grateful that you chose us at Serra Nissan for your new vehicle and trusted us with your time and business. We appreciate hearing about your great experience, and we hope to serve you again for any future services or vehicle purchases!

December 13, 2024

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Employee Rating

Ashley is truly awesome! Don’t hesitate to bring your vehicle in to Serra Nissan! More

by Curt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Ibarra, Angel Borja, Curtis Lloyd, Scott Fuller, Courtney Wilson, Zac Willis, Ashley Meeks , Matt Henry, Kyng Scott

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Dec 13, 2024

Serra Nissan responded

Thank you so much for your great review! We are very grateful for your time and your business with us here at Serra Nissan, and we are so glad you enjoyed your service experience! We hope you will return to see us for any of your vehicle's future needs as well.

September 24, 2024

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Employee Rating

My experience with this dealership was top of the line. Very helpful and patient with me. I would recommend this service to anyone looking for a new car. More

by Pamela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Ibarra, Angel Borja, Curtis Lloyd, Courtney Wilson, Payden Sewell, Zac Willis

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Sep 27, 2024

Serra Nissan responded

Thank you so much for your kind review, Pamela! We are so grateful that you chose Serra Nissan, and appreciate your time and your business! We hope to see you again when the time comes for service or another vehicle!

September 18, 2024

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Employee Rating

excellent kind easy guaranteed discount low prices sastisfaction guarantee immediate savings recommended quick offer benefit More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Ibarra, Payden Sewell, Zac Willis , Amanda Badgwell

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Sep 28, 2024

Serra Nissan responded

Andy, thank you so much for the opportunity to serve you and for your kind review! We are very glad you experienced our wonderful customer service, and hope to see you again soon!

September 03, 2024

Dealership Rating
Employee Rating

I did this survey for Volkswagen, I hope it counts for nissian, Nissan always take care of me and offer great service More

by paris.powell10197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Courtney Wilson, Payden Sewell, Zac Willis , Amanda Badgwell, Matt Henry, Madison Whisenant

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Sep 27, 2024

Serra Nissan responded

Thank you very much for your praise of Serra Nissan, we deeply appreciate your business! We hope you will continue to choose Serra Nissan for any service or sales needs you have, and we look forward to seeing you again!

August 23, 2024

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Employee Rating

I absolutely love the staff. Everyone is so kind and willing to help. King and other staff really operate in the SPIRIT OF EXCELLENCE!! More

by susanmcdonald779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Borja, Scott Fuller, Courtney Wilson, Payden Sewell, Zac Willis , Amanda Badgwell, Matt Henry, Madison Whisenant, DRAGON, VINCE. ALL GET 5 STARS!!

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Sep 27, 2024

Serra Nissan responded

As a dealership that prides ourself on customer service and staff that go above and beyond, we are so grateful and appreciative of this review! We sincerely hope you will continue to come to Serra Nissan for all your car needs!

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