Jeff Soloj | Page 6

Excellent service provided! I drove from Ft Myers to Lakeland for services! Well worth the 200 miles round trip! I am sure I completed two surveys already! Al Manganello I drove from Ft Myers to Lakeland for services! Well worth the 200 miles round trip! I am sure I completed two surveys already! Al Manganello More

by harleyguypo Verified Customer Verified Customer

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Excellent customer service great management easy appointment scheduling friendly great service dept great snacks and coffee offered while waiting for service appointment scheduling friendly great service dept great snacks and coffee offered while waiting for service More

by EMMAJJONES45 Verified Customer Verified Customer

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Took my car in for oil change and tire rotation. Car would not start when I went to leave. Car taken back to garage for another 45-60 minutes. Finally car brought back and was told my TCM going o Car would not start when I went to leave. Car taken back to garage for another 45-60 minutes. Finally car brought back and was told my TCM going out and Kia could not fix as car too old and part not available. Talked to service manager who suggested Aamco for possible fix. Went to Aamco the following Monday. They did a complete inspection and found a transmission seal leaking, heater hoses leaking and spewing antifreeze all over underside of car, front brake pads and rotors in need of replacement. Also the crankshaft sensor which Kia replaced only 3 months ago was the reason for the car not starting, not the TCM. This sensor is failing prematurely and needs to be replaced. None of these items were pointed out by Kia service on Friday when I had my oil change and I specifically mentioned they check the front brakes while they were doing the 14pt inspection. It is very clear to me the 14pt inspection was not done and the technician did not even notice or indicate the leaking heater hoses and the transmission seal leak, both of which could have damaged my car and left me stranded. I have lost faith in this service center. More

by TALON.1961 Verified Customer Verified Customer

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Roberto and his team were able to meet my goal payments with the car I wanted! Everyone was super friendly! with the car I wanted! Everyone was super friendly! More

by KRISSY215 Verified Customer Verified Customer

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Everyone very nice and helpful pleased with our new Kia Sorrento, thank you all for your help Sorrento, thank you all for your help More

by ronnie.hurst Verified Customer Verified Customer

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I been coming to Regal Kia for many years buying and service department! Reason for coming back because sales department and service department are the best! service department! Reason for coming back because sales department and service department are the best! More

by RRVLCEK80 Verified Customer Verified Customer

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Awesome, Orlando was so nice and helpful , and Jeff also. thank you guys over our new Sorento thank you guys over our new Sorento More

by ronnie.hurst Verified Customer Verified Customer

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Always great service on time car clean no complaints about the service department over at regal Kia about the service department over at regal Kia More

by Orlando Lopez Verified Customer Verified Customer

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Every time I bring my car to the service department I have excellent service I would not complain about anyone there George beneath it George benitez and George solo are awesome have excellent service I would not complain about anyone there George beneath it George benitez and George solo are awesome More

by Orlando Lopez Verified Customer Verified Customer

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One of the best dealerships I have been too . Highly recommend and great staff have always been taken care of !!!! Highly recommend and great staff have always been taken care of !!!! More

by EDWIN GUERRERRO Verified Customer Verified Customer

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