Jeff Soloj
Jeff Soloj at Regal Kia Lakeland

Jeff Soloj | Page 9

Kia Service Manager

Regal Kia Lakeland

1025 Bartow Rd
Lakeland, FL 33801

Contact Me
3.9
242 Reviews
3.9

242 Reviews

Write a Review

242 Reviews of Jeff Soloj

December 17, 2021

Dealership Rating
Employee Rating

On time. Very respectful and quick. The advisor kept me informed through the whole process... Service preformed oil change and tire rotations. Plz bring back wash and vacuum after each service. More

by Meru611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez , Jorge Benitez, Kelsey Johnson

Dec 22, 2021

Regal Kia Lakeland responded

We still offer the complimentary carwash (weather permitting) -- You can always ask your service advisor if you can have a vacuum!

December 16, 2021

Dealership Rating
Employee Rating

I came into the dealership with no past experience with Kia. I was blessed with the help from Misty as my service advisor. I chose to wait while the car was being serviced. Misty keep me updated on every a More

by rcmjr2181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

Dec 22, 2021

Regal Kia Lakeland responded

We certainly will! Misty has been with our company for many years but is new to her position and proofing to be a shining star! Thank you for your feedback, we hope to see you again!

December 15, 2021

Dealership Rating
Employee Rating

Been struggling to get my car fixed for months now with the same issue. Kia motors is giving the run around about why they can’t fix it. Manager is trying to help. Just sick of going through the same issue More

by ARMiller
Recommend Dealer
No

Other Employees Tagged: Misty Osborne

Dec 22, 2021

Regal Kia Lakeland responded

We completely understand and are trying our best to assist.

December 14, 2021

Dealership Rating
Employee Rating

Been a Kia customer for many years! I’ve had great service and purchasing a vehicle. Service department goes above and beyond! Kelsey give such great service with a smile and great service. More

by RRVLCEK80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Schmidt, Orlando Lopez , Jorge Benitez, Kelsey Johnson

Dec 22, 2021

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

December 01, 2021

Dealership Rating
Employee Rating

Very professional personal specialy Kelsey Johnson, always makes sure all concerns are taken care off. Thanks More

by homaha@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelsey Johnson

Jan 05, 2022

Regal Kia Lakeland responded

Thank you

November 27, 2021

Dealership Rating
Employee Rating

Thy are always there when I need them. They give good professional service when I take my car in to the service center. They are always courteous and helpful with a smile. More

by MotherHatcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne, Jeremy Mahr , Jorge Benitez, Kelsey Johnson, Stan May

Dec 01, 2021

Regal Kia Lakeland responded

We try 😁😁 See you next time!

November 24, 2021

Dealership Rating
Employee Rating

Been to the dealer for the same problem 4 times and it still did not get resolved. Technician lied about the work he done. Car is consuming oil and has had 3 oil changes in the last 2 months. Manager trie More

by ARMiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kelsey Johnson, Jordan Johnson Tech.

Dec 01, 2021

Regal Kia Lakeland responded

Ms. Miller, As the documents that we sent you showed, our technician did complete the work that was previously discussed. Our service manager did not say that that was normal oil consumption, he stated that KIA turned down the warranty claim. Which is unfortunately out of our control as a dealership. Which is why he advised you to advocate for yourself through KIA Consumer Affairs. We are here to help.

Dec 01, 2021

ARMiller responded

Tech DID NOT top off fluids, per Managers statement and the paperwork I have. Papers I have states NORMAL consumption. I have ADVOCATED for my self with Kia Consumer Affairs which has expressed to me that they can only go by what the dealership says. Since then I have driven less than 300 miles and my oil is approximately 2 1/2 quarts low now. MRS. Miller

November 19, 2021

Dealership Rating
Employee Rating

ABSOLUTE WORSE experience I’ve had. From the LIES to empty promises. Worse service ever. More

by Andrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Misty Osborne, Jeremy Mahr , Cris Aviso, Jorge Benitez, Kelsey Johnson, Stan May

Nov 22, 2021

Regal Kia Lakeland responded

Andrea, Can you please reach out to Customer Service Manager, Alaina Southern to discuss your experience? Your feedback is important to us, but we are unable to access your records with the information provided. 863-333-4633 or alaina.s@regallakeland.com

November 08, 2021

Dealership Rating
Employee Rating

I always go there for my service. They treat me well and don’t oversell me on services. More

by thubler1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez , Kelsey Johnson

Dec 01, 2021

Regal Kia Lakeland responded

Thank you!

October 15, 2021

Dealership Rating
Employee Rating

My wife has returned the car three times since the purchase on 9/20 for computer issues, without resolution. Will be asking for another vehicle now. More

by NO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jorge Benitez, Chad

Oct 19, 2021

Regal Kia Lakeland responded

We apologize for the inconvenience and Thank you for your feedback. We would like to look into this further, please reply back privately with your name and telephone number so we can access your records.

...
9
...

Dealership Inventory (402 Vehicles)

new 2026 Kia Carnival car, priced at $38,089
2026 Kia Carnival
new
Silver exterior
8-Speed Automatic
FWD
new 2026 Kia Seltos car, priced at $29,467
2026 Kia Seltos
new
Blue exterior
8-Speed Automatic
AWD
new 2026 Kia Sportage car, priced at $29,866
2026 Kia Sportage
new
White exterior
8-Speed Automatic
FWD
new 2026 Kia Sportage car, priced at $29,866
2026 Kia Sportage
new
Gray exterior
8-Speed Automatic
FWD
new 2026 Kia Carnival Hybrid car, priced at $44,744
2026 Kia Carnival Hybrid
new
Gray exterior
6-Speed Automatic
FWD
new 2026 Kia K5 car, priced at $25,020
2026 Kia K5
new
Gray exterior
8-Speed Automatic
FWD