Jeff Soloj
Jeff Soloj at Regal Kia Lakeland

Jeff Soloj | Page 8

Kia Service Manager

Regal Kia Lakeland

1025 Bartow Rd
Lakeland, FL 33801

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3.9
242 Reviews
3.9

242 Reviews

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242 Reviews of Jeff Soloj

May 05, 2022

Dealership Rating
Employee Rating

Jorge at Kia Service Lakeland always gives me great service. He is very nice and attentive to the customer. More

by jenitza.gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez , Jorge Benitez

Jun 20, 2022

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

April 25, 2022

Dealership Rating
Employee Rating

Very happy with Regal Kia vehicle maintenance. I have been having a problem with my car and they are patient when I bring it in and they finally agreed there is a problem and are now working to re More

by WS1853
Recommend Dealer
Yes

Other Employees Tagged: Kelsey Johnson

Apr 28, 2022

Regal Kia Lakeland responded

Thank you for trusting us with something so important, hopefully we can find a resolution quickly.

March 30, 2022

Dealership Rating
Employee Rating

Excellent service where the staff knows me. I've been a Regal Kia customer for 7 years and could not imagine dealing with any other dealership. The reasons behind this 5 star rating are too num More

by aporter5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne , Jorge Benitez, Kelsey Johnson

Apr 06, 2022

Regal Kia Lakeland responded

That's awesome feedback, thank you for choosing Regal Kia (for the last 7 years 😁)

March 18, 2022

Dealership Rating
Employee Rating

I’ve never had a bad experience at Regal Kia Fromm our friend the owner to the great. Service Department Jeff and especially Jorge who always has my back! Ever since I arrived in Florida from CA I’ve be More

by 1ROOKIEHILL46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sal Campisi jr., Misty Osborne , Jorge Benitez

Apr 12, 2022

Regal Kia Lakeland responded

Thank you Ron, see you next tme!

March 14, 2022

Dealership Rating
Employee Rating

Jeff Soloj is the best there is. He’s is one of the reasons I keep going to the kia dealership ! More

by Lakeland7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Benitez, Kelsey Johnson

Mar 15, 2022

Regal Kia Lakeland responded

We couldn't agree more, thanks for choosing Regal Kia!

March 04, 2022

Dealership Rating
Employee Rating

not at this time. maybe next time we will have to see. Not sure for now More

by dguerard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2022

Regal Kia Lakeland responded

Thanks for choosing Regal Kia!

March 03, 2022

Dealership Rating
Employee Rating

6 hours agoNEW I've had ongoing issues since January with my vehicle and the service department is the worst at communication. They did not fix the issue, and it occurred again in February almost causi More

by Miamimarty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jonathan Benitez

Mar 03, 2022

Regal Kia Lakeland responded

We as a dealership are working with KIA to resolve your issues. But as you are aware, after you made you formal complaint about the vehicle not stopping as designed it gets escalated to the National Consumer Affairs Department as it is a product liability claim. We are very understanding of your frustrations but like you we are waiting for a response. We left you another message regarding upgrading your rental, Please Contact Service Director Tony Cooper.

February 16, 2022

Dealership Rating
Employee Rating

They are wonderful! Need I say more. It is easy to get an appointment at the last minute. They worry about how long I wait and always offer me a ride home if I need o More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne, Jeremy Mahr , Cris Aviso, Jorge Benitez, Srecko Bokun, Kelsey Johnson

January 27, 2022

Dealership Rating
Employee Rating

Rude to me and caused me to leave in tears. Refused to service my car and finish the service they already started. Talked about me with other employees In Front of customers and threatened to call the pol More

by ARMiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Alaina Southern, Misty Osborne

Jan 27, 2022

Regal Kia Lakeland responded

Ms. Miller, Our customers are very important to us, but so are our employees. We will not tolerate vulgar & abusive language towards them. You have been warned in the past and unfortunately you are no longer welcome at our dealership. As we told you today, we would be happy to call another local KIA dealership of your choice and fill them in on any work performed on your vehicle.

Jan 27, 2022

ARMiller responded

I was called names and talked about in front of customers but that’s ok for your employees to do that. There are 2 sides to every story. Why would I want you to call another dealer, so you can talk bad about me to them and not report the work that REGAL CANT DO. Mrs. Miller

December 30, 2021

Dealership Rating
Employee Rating

Fast and customer focused service. Went in with problem, left with problem fixed with no long wait More

by A.DAWG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2022

Regal Kia Lakeland responded

glad we could help!

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