Jeff Wagenschnur | Page 2

Customer Service above and beyond expectations My wife and I purchased a new 2018 Buick Regal SportBack Essence AWD from Eric Davis at Pointe Buick last year. It had proven to be one of the best v My wife and I purchased a new 2018 Buick Regal SportBack Essence AWD from Eric Davis at Pointe Buick last year. It had proven to be one of the best vehicles we’ve ever owned. We had also previously purchased a new Pontiac G8 from Pointe. Unfortunately, our new Regal was involved in an accident two weeks ago and declared a total loss. We liked this car so much that we wanted to replace it with an identical new 2019. We contacted Eric shortly after the accident, and, within a day, he had located a perfect match, one of only two in the U.S. He had the new car brought down from New York right away. We were able to pick up the new Regal from Pointe barely a week after the accident. Simply amazing service, and the reason why we are loyal Pointe customers. Eric made the whole experience seamless for us without even going to the Dealership until the car was ready for pick up. More

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GMC truck At Pointe GMC i found Eric Davis to be knowledgeable and courteous..his manager was quick to make a sale, not taking my word as serious At Pointe GMC i found Eric Davis to be knowledgeable and courteous..his manager was quick to make a sale, not taking my word as serious More

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Successful transtition Eric - was willing to work around my schedule, and was able to assist me in getting the price for my vehicle to what I was able to afford by working a Eric - was willing to work around my schedule, and was able to assist me in getting the price for my vehicle to what I was able to afford by working around several options. He even had a few matchbox cars to keep my kids a bit occupied. As well, asssited with my outgoing phone calls for change of services with insurnace/OnStar service due to my deafness. More

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Great customer service I would highly recommend this dealership very friendly and was able to take the time and let us drive several vehicles until we finally decided on th I would highly recommend this dealership very friendly and was able to take the time and let us drive several vehicles until we finally decided on the GMC Terrain in blue. More

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2015 Acadia purchase 7/3/18 Awesome attention to detail and follow-up to questions and requests. This was a great experience. They took action on a communication mishap and imme Awesome attention to detail and follow-up to questions and requests. This was a great experience. They took action on a communication mishap and immediately resolved the situation. Thanks Pointe Team More

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Straight-Up guys to deal with! Found the truck that I was interested in at Pointe Buick GMC in Carneys Point, NJ. After receiving the truck (in Florida) found that there was an iss Found the truck that I was interested in at Pointe Buick GMC in Carneys Point, NJ. After receiving the truck (in Florida) found that there was an issue with the front end. Pointe Buick arranged for service at a local dealer in my area, repaired the issue, covered all the cost. No doubt they stand behind their reputation. Very pleased with my experience with them and highly recommend for sure!! More

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Excellent and attentive service Eris was great. Never felt like there was something more important than me when I was with him and he was very quick with answers to my questions. Eris was great. Never felt like there was something more important than me when I was with him and he was very quick with answers to my questions. More

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Amazing! At Pointe I was greeted almost immediately after arriving, by Eric. Eric was very informative and down to earth, he listened to my preferences as far At Pointe I was greeted almost immediately after arriving, by Eric. Eric was very informative and down to earth, he listened to my preferences as far as vehicle and expenses. I couldn’t have asked for better treatment from this dealer and also the rest of staff at Pointe. I am so appreciative of the time they gave me and the kindness everyone showed, my next vehicle purchase will more than likely be at this dealership. Thank you everyone at Pointe for your awesome professionalism and kindness! More

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Awesome Eric Davis was wonderful!! There were some difficulties obtaining a Terrain at the time I was looking, but Eric never gave up. He went above and bey Eric Davis was wonderful!! There were some difficulties obtaining a Terrain at the time I was looking, but Eric never gave up. He went above and beyond to find me the vehicle I wanted. Eric also kept constant contact with updates which helped put my mind at ease. Everyone at Pointe was professional, courteous and pleasant to deal with. I leased a vehicle a few years ago from Pointe, but dealt with another dealership more recently and had an awful experience. I am back with Pointe and here to stay!! More

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Pleasant, professional, buying experience Dealing with Eric and Jeff during the purchase of our 2017 Buick Envsion was both pleasant and professional because they were not only knowledgeable Dealing with Eric and Jeff during the purchase of our 2017 Buick Envsion was both pleasant and professional because they were not only knowledgeable but also fair. More

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