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Jeff Wessels
Jeff Wessels at Mall of Georgia Ford

Jeff Wessels | Page 10

General Manager

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

4.3
166 Reviews
4.3

166 Reviews

Write a Review

166 Reviews of Jeff Wessels

June 19, 2024

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Employee Rating

I'm sure this is the best store. If you're buying a Ford, buy it here. More

by DAVID KIM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James King, Joshua Carter, Adrian Turnbull, Andy Stanley, Ashlynn Van Hees , SUNG KIM

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Jun 20, 2024

Mall of Georgia Ford responded

We're thrilled to hear that you had such a positive experience at Mall of Georgia Ford! Thank you for your kind words and recommendation. Providing excellent service and ensuring customer satisfaction are our top priorities. If there's anything else we can do for you or if you have any more feedback to share, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

June 16, 2024

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Employee Rating

The salespeople were fantastic! They were knowledgeable, kind, and helpful. Great experience. They deserve nothing less than 5 stars. More

by TICHELLEP15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James King, Joshua Carter, Adrian Turnbull, Andy Stanley, Ashlynn Van Hees

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Jun 19, 2024

Mall of Georgia Ford responded

Thank you for taking the time to share your fantastic experience at Mall of Georgia Ford! We are thrilled to hear that our salespeople exceeded your expectations and made your car buying experience a great one. They truly deserve a 5-star rating! Congratulations on your new vehicle! We wish you many happy miles of driving.

June 15, 2024

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Employee Rating

Worked with me to reach the price I wanted for my trade. Thrilled with my new 2024 Mustang GT Premium! More

by TIM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull

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Jun 18, 2024

Mall of Georgia Ford responded

Thank you for taking the time to share your positive experience at Mall of Georgia Ford! We're thrilled to hear you found the perfect 2024 Mustang GT Premium and that our team worked diligently to reach a price that met your expectations on your trade-in.

June 14, 2024

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Employee Rating

They re extremely diligent in attempts to deliver world class customer service experiences. This dealership left me feeling like I was taken care of and was treated fairly. More

by JG54939
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James King, Joshua Carter, Adrian Turnbull, Andy Stanley, Ashlynn Van Hees

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May 29, 2024

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Employee Rating

Great car buying experience! No high pressure sales. Service after the purchase has been above and beyond. More

by andrewlong2323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James King, Joshua Carter, Andy Stanley, Ashlynn Van Hees

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May 31, 2024

Mall of Georgia Ford responded

Thank you for taking the time to leave a review! We're thrilled to hear that your experience at Mall of Georgia Ford was positive. Especially hearing that our team provided a pressure-free sales environment and exceptional service after your purchase. We're always happy to help, so please don't hesitate to reach out if you have any questions or service needs in the future. Thank you for choosing Mall of Georgia Ford!

May 15, 2024

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Employee Rating

I have gone to Mall of Georgia Ford for years, they treat me like family. They are trustworthy, dependable and honest. I highly recommend. More

by smileymuir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Joshua Carter, Adrian Turnbull, Andy Stanley, Ashlynn Van Hees , Sterling Oliver Service Department

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May 21, 2024

Mall of Georgia Ford responded

Thank you for the wonderful review! At Mall of Georgia Ford, creating a family atmosphere and building trust with our customers is our top priority. Your feedback means the world to us, especially knowing you've been coming to us for years.

April 26, 2024

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Employee Rating

Very unprofessional and rude, complete waste of time. Doesn’t care about customers and their time More

by Your customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Andy Stanley

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Apr 30, 2024

Mall of Georgia Ford responded

We sincerely apologize that your experience fell short of our professional standards. We value our customers' time and understand your frustration. To ensure a courteous and efficient experience, we'd like to connect you with Dragos Teodor, our Customer Service Manager, who can be reached at dteodor@mogf.com. Dragos is committed to resolving this issue and ensuring your satisfaction.

April 25, 2024

Dealership Rating
Employee Rating

Best customer service. Very nice and professional. My service advisor went above and beyond to help me out More

by mflores11200
Recommend Dealer
Yes

Other Employees Tagged: James King, Joshua Carter, Adrian Turnbull, Andy Stanley, Ashlynn Van Hees

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Apr 26, 2024

Mall of Georgia Ford responded

Wow, that's fantastic to hear! We set a high bar for customer service, and it sounds like your service advisor exceeded it. We appreciate them going the extra mile to help you out.

April 20, 2024

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Employee Rating

Had a great experience with the team at mall of ga ford. Thank you Jeff, and Sterling! More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 22, 2024

Mall of Georgia Ford responded

We're delighted to hear you had a great experience at Mall of Georgia Ford! Thank you for taking the time to leave a review and for recognizing Jeff and Sterling for their assistance. At Mall of Georgia Ford, we strive to provide exceptional customer service, and it sounds like Jeff and Sterling embodied that for you. We appreciate you mentioning them by name! Congratulations on your new car. Please don't hesitate to reach out to Jeff, Sterling, or any of our team members if you have any questions or need anything in the future.

April 14, 2024

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Employee Rating

They were really good on everything they did to achieve the best price and the best car for me. Amazing job More

by ls_ribeiro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James King, Joshua Carter, Adrian Turnbull, Andy Stanley, Ashlynn Van Hees

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Apr 15, 2024

Mall of Georgia Ford responded

We're thrilled to hear you had a fantastic experience! Thank you for mentioning our commitment to finding the best price and the perfect car for you. At Mall of Georgia Ford, customer satisfaction is our top priority, and it sounds like we achieved that for you. We appreciate you recognizing our team's hard work – it means a lot! Congratulations on your new car! Welcome to the Mall of Georgia Ford family!

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