Jeffrey Duncan | Page 4

My experience with Criswell Chevrolet is great! I went to the dealership with no intention to buy. I simply wanted to look and see if I even liked the new version of a Silverado. I found a truck that I would the dealership with no intention to buy. I simply wanted to look and see if I even liked the new version of a Silverado. I found a truck that I would be interested in and let everyone know that if the stars don't align I will leave and still be happy. Well the stars aligned. Kwame had help from a new salesman, Ryan, while he finished with another customer. Ryan answered my questions or found answers if he wasn't sure! He got me started with the buying process. Mike, the sales manager, came and talked to me and found out what I needed to see to make this happen! He was pleasant, to the point, and listened to me carefully. Jeff, the good guy in finance, didn't give me the reason I was looking for to say no. He worked with me on payments, extended warranties, and interest rates to make it right and I couldn't say no! He did a great job!! Kwame, has been in constant contact with me since I left the dealership. He has helped arrange the service appointment to have after market things applied, he has answered all my questions as they come. And the best thing, he always greeted me with a smile!! I never felt pushed, or rushed. I was clear about what I wanted and they were clear about what they could do. I had a wonderful experience and I recommend not only Criswell but also Kwame and Ryan! Thank you for your help putting me in my dream truck!! More

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It was a pleasure working with Kwame. I was buying from out of town. He made everything easy, had everything ready when I arrived and I was driving away with my new truck in no time. Very easy, no hassle, out of town. He made everything easy, had everything ready when I arrived and I was driving away with my new truck in no time. Very easy, no hassle, transaction. More

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I called ahead of time to make sure the vehicle I wanted was there and spoke with Kwame. He assured me it was and set up a time for me to come in and test drive a similar vehicle since the one I was interes was there and spoke with Kwame. He assured me it was and set up a time for me to come in and test drive a similar vehicle since the one I was interested in was on the floor. When we got there, he greeted us smiling and got us set up right away for the test drive. He explained the features of the Blazer, but didn't pressure us at all. I had plans to test drive two other vehicles (different manufacturers)...but negotiations went so smoothly, and we came to a great agreement and I decided to go with the Blazer! I really cannot be happier, and this was honestly one of the best experiences I've had with buying a vehicle. Big thank you to Kwame, Jeff in finance and the Criswell Chevy team. So glad to have my new Blazer and I would not hesitate to recommend Kwame and Criswell Chevy Thurmont to anyone in the market for a new Chevy! More

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Kwame Odum was very very helpful during my car shopping experience at Criswell Chevrolet!! He gave very detailed explanations of the two cars I was looking at, and helped me pick the car that would fit my experience at Criswell Chevrolet!! He gave very detailed explanations of the two cars I was looking at, and helped me pick the car that would fit my needs the best. Throughout my entire time at the dealership, he was ready to answer any questions I had, as well as offer his genuine advise. More

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Clayton was very easy to work with allowing most of my to be done online and once I made my way to the dealership was able to complete the final pieces of purchasing my New Blazer. Big shoutout to JD in the be done online and once I made my way to the dealership was able to complete the final pieces of purchasing my New Blazer. Big shoutout to JD in the Finance Department for redoing my whole deal because of delay in getting my Blazer to me and Mike personal on my pickup day thank me for the business and was sorry I had to wait so long. Thankful for Criswell for having what I was looking for and I didnt have to travel to far to get what I wanted More

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Kwame Odum was a delight as a knowledgeable salesperson as well as intriguing story teller. We had a wonderful experience with him even though it was our first was a delight as a knowledgeable salesperson as well as intriguing story teller. We had a wonderful experience with him even though it was our first meeting. The dealership should be excited to have such an asset for an employee. More

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2500 Ram Diesel Truck Everyone was very nice! Andre was awesome! Helped us get a good deal. It is an awesome truck! We were surprised to buy the truck that day! Everyone was very nice! Andre was awesome! Helped us get a good deal. It is an awesome truck! We were surprised to buy the truck that day! More

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Efficient and always willing to help. Helped get my new truck fixed. Advised whatever I need he will help with just give him a call. truck fixed. Advised whatever I need he will help with just give him a call. More

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Mike was awesome, he made the purchase seamless and I driving my new car home within hours. I highly recommend Mike when you visit Criswell driving my new car home within hours. I highly recommend Mike when you visit Criswell More

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Mike Chuckerel was very helpful, courteous and professional. My overall experience working him was great! The dealership also has a wide selection of vehicles to look at. professional. My overall experience working him was great! The dealership also has a wide selection of vehicles to look at. More

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