After making a rushed decision to purchase my last car, I decided to spend a lot of time researching exactly what I wanted. When we met Jeffery Lesniak at Tustin Mazda we let him know that we were shopping several different small SUV's. He was very understanding and asked me what I didnt like about my car and then he was able to focus on those areas as we looked at the CX5. He let us test drive on the freeway and taught me about the car as we went along. When we returned to the lot he showed us some of the variations of the CX5 and we took the GTR model out for the same drive. It was nice to compare them back to back. We told Jeff that we had a few more brands to drive. He called during the week to see if we had any questions but was not pushy. When we finally made our decision to go with Mazda, we called Jeffery and made an appt. He found us the model in the color we wanted and made everything a very pleasant experience. I would definitely recommend working with Jeffery and Tustin Mazda.
"Great deal with no hassles."
OC Mazda is very upfront with their pricing and negotiating. The location is convenient and inviting and everyone there was very pleasant to talk with. It was a positive and stress free experience. They even have good drinks and free lunch on Saturdays.
"The easiest dealership experience ever. "
After visiting many different brands and their respective dealerships, I had a pretty good sense of what’s good and bad about a dealership. I had my run ins with a good half dozen sales reps that were apathetic, un-knowledgeable, and un-helpful.
When I drove into Tustin Mazda, it was a pleasant change of pace. Jeff walked up to be with a super friendly demeanor and we immediately connected talking about all the nitty gritty details of the CX-5.
He really went above and beyond to make sure that I had a great experience. He took care of my pre-approval online. He even picked me up from my previous car’s dealership so that I didn’t have to take an Uber ride. When I got to Tustin Mazda, most of the paperwork was all ready to go and I was in and out within 30 minutes. It was truly the smoothest and pain free experience I’ve ever had while leasing a car.
I would highly recommend Tustin Mazda to all of my family and friends for keeping their standard of service high. It’s refreshing to see a management culture that still cares about their customers.
"21 — First Time Car Buyer "
I’m 21 years old and this is my first experience purchasing a car. I was terrified going in! I knew what I wanted but I didn’t know if/how I would be able to get it.
Erick (the manager) introduced my mom and I to Jeff when we arrived. He was super attentive, helpful, and most importantly — genuine.
The team overall was very kind, and ensured that my family and I felt comfortable & had the best experience.
I walked in nervous, but walked out confident in my purchase.
Thank you Jeff, and all the team members at Mazda Tustin who helped me with my first car buying experience.
"Awesome customer service!"
Our car buying experience could not have been better. Jeff L was so nice, helpful, informed and easy-going. He made car buying fun. OC Mazda is beautiful and well- organized. They clearly focus on exceptional customer service. I'm so excited to have purchased my 2019 CX-3!
"Another Perfect Buying Experience at Tustin Mazda"
We buy our kids cars at Tustin Mazda. We check out other cars at other dealerships, for sure. There are many, many other choices in our price range, but after owning a solid, well performing Mazda, we keep going back. Our buying experience with Jeff was perfect. He was incredibly helpful, never pushy and just made the whole process incredibly accomodating and simple. We discovered a small problem with the car on the drive home. We contacted Jeff and he remedied the problem immediately. He promised us great dealer follow-up and has already proven that! We highly recommend this dealership :)