Jeffrey Pasenkoff
Jeffrey Pasenkoff at Honda of Staten Island

Jeffrey Pasenkoff | Page 13

Service Manager

Honda of Staten Island

1232 Hylan Blvd
Staten Island, NY 10305

4.7
226 Reviews
4.7

226 Reviews

Write a Review

Dealership Experience

17 yrs, 1 mo

Industry Experience

26 yrs

Languages Spoken

English English

226 Reviews of Jeffrey Pasenkoff

March 25, 2026

Dealership Rating
Employee Rating

They are the best of the best especially Elaine and the Mr jeff service manager they are hands on and very very caring they always try to make sure we the customer are always happy . like I said ,the More

by larrynypd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy, Elaine. The best Ss is Jeff

Mar 25, 2026

Honda of Staten Island responded

We’re delighted our team made your service visit for your Honda Civic so caring and that Jeffrey’s hands-on approach stood out. Thank you for the kind words and for trusting us with your vehicle.

March 25, 2026

Dealership Rating
Employee Rating

Receptionist is rude she’s not in charge and need to be more friendly and acknowledge everyone! More

by salinskycrystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rodney Eddy

Mar 29, 2026

Honda of Staten Island responded

Thank you for this feedback. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 25, 2026

Dealership Rating
Employee Rating

They have strong and helpful sales team work hard to help the people and keep him comfortable to take the decision Thank you for them More

by gergessafwat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andre Aoun , Rodney Eddy

Mar 25, 2026

Honda of Staten Island responded

Thank you for sharing your experience. We’re glad our sales team helped you feel supported and confident in choosing your Honda CR-V Hybrid. We appreciate your kind words and will pass them along to Rodney.

February 02, 2026

Dealership Rating
Employee Rating

Ray and the entire SI Honda team were a pleasure to work with. Very knowledgeable, efficient and went above and beyond. I look forward to working with the team again ! More

by cruz_ashley2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 06, 2025

Dealership Rating
Employee Rating

They were very professional. Gave me an appt same day I callled and was out within 45 mins. I will be coming back again. More

by EulaliaSullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 04, 2025

Dealership Rating
Employee Rating

It was Excellent service! ! They were very helpful and nice to deal with… especially Jeff P. More

by lau2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 23, 2025

Dealership Rating
Employee Rating

Wilfredo Torres, very respectful, was a great help! Friendly person, mentioned helpful tips and great encouragement skills More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wilfredo, Torres

October 11, 2025

Dealership Rating
Employee Rating

Work on the Pilot recall was completed in a timely manner and was returned in a reasonable timeframe as promised. More

by Mpistilli731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 09, 2025

Dealership Rating
Employee Rating

I went to SI Honda several days ago for an oil change. Denise Deas was the associate that helped me. Denise was professional, knowledgeable and just an all around nice person to work with. It would be a More

by dsaldibar
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

August 13, 2025

Dealership Rating
Employee Rating

upon arrival service department was met by staff who were couteous.very efficient especially Jeff Pasenkoff..service was done in a timely manner. More

by richardmckay341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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