Jeffrey Serwas
Jeffrey Serwas at Advantage Chevrolet of Hodgkins

Jeffrey Serwas

Service Dispatcher

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
90 Reviews
4.8

90 Reviews

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90 Reviews of Jeffrey Serwas

December 27, 2025

Dealership Rating
Employee Rating

Car was towed in to Advantage with a flat tire. The pressure valve shot out of tire trying to air tire. Pressure valve was replaced & tire checked. Jeff took good care of me & the car. More

by BEVERLY8565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your review, Beverly! I am happy to hear that Jeff provided great service while taking care of your vehicle at Advantage Chevrolet of Hodgkins. We appreciate your feedback and hope to assist you again in the future. Safe driving! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 13, 2025

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Employee Rating

The salesman Kameron was solid and not pushy. The SM Glen was easy to work with reviewing numbers. The transparency with the numbers and the salesman tactics peek out here. Finance was quick to n More

by EMAX503
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Krystal Roberts, Fabian Murillo, Owen Suarez , Kameron Les

Nov 13, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. We're glad to hear that you had a positive experience with Kameron, Glen, Owen, and our finance team at Advantage Chevrolet of Hodgkins. It's important for us to provide transparency and a pleasant environment. We appreciate your comments about Jeff, and we will take them into consideration as we strive to improve our customer service. If you have any further concerns, please feel free to reach out to us directly. We value your input and hope to serve you better in the future. Sincerely, Robert Alanis General Sales Manager balanis@advantagedealer.net 708-215-2403

September 10, 2025

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Limited communication. Busy service advisor did not return calls. Other advisors would not call and give vehicle updates for other absent advisors. Parts department could More

by Jer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 11, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience, Jer. I understand your concerns about communication during your service visit, the difficulty in sourcing parts, and the issues that arose following the repair. At Advantage Chevrolet of Hodgkins, our focus is on keeping customers informed and ensuring repairs are completed with care, and your feedback helps us recognize how this situation affected your visit. If you'd like to review your service further, please feel free to reach out to me directly. Your concerns are taken seriously. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

Sep 13, 2025

Jer responded

A personal philosophy that I practice, "advertising brings me in, service brings me back". That being said after a $900 partial repair that still needs attention, no, I will not be back.

September 05, 2025

Dealership Rating
Employee Rating

proper intake. video of inspection great. cost reasonable and as quoted. Good job all around. More

by AKWICZ48
Recommend Dealer
Yes
Sep 05, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your review! I am glad to hear you had a positive experience with the inspection at Advantage Chevrolet of Hodgkins. It's great to know that you found our service to be reasonable and as quoted. We appreciate your feedback and look forward to assisting you again. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 21, 2025

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Employee Rating

Jason was a pleasure! However, I never received a inspection vehicle. So I don't know exactly what was done on my vehicle. Also, vehicle was filthy. Doesn't look like it w More

by Delly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joshua Miller

Aug 21, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback, Delly. I appreciate hearing about your experience with Jason and understand your concerns regarding the inspection report, the cleanliness of your vehicle, and the sound system issue. It's important to me that all customers feel confident in the service provided at Advantage Chevrolet of Hodgkins. I encourage you to reach out to me directly to discuss your concerns further. Your satisfaction is my priority, and I value your feedback to improve our services. Thank you for choosing Advantage Chevrolet of Hodgkins. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 18, 2025

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Dealer was very quick with service as well as nice, clean safe. They also informed me of needed repairs and what needs to be done on my maintenance for my vehicle. More

by manny5335v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel, Felipe Alfaro

Aug 18, 2025

Advantage Chevrolet of Hodgkins responded

Manny, thank you for your wonderful review! I'm thrilled to hear that you had a quick and pleasant experience at Advantage Chevrolet of Hodgkins. Our team is dedicated to providing clear information on maintenance and repairs for your vehicle. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 17, 2025

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You havre good service with customers and your eating area with coffee and water and munchies and the waiting are clean. More

by mrfunzy71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm thrilled to hear that you appreciated our customer service and the amenities we provide at Advantage Chevrolet of Hodgkins. Keeping our waiting area clean and comfortable, along with offering coffee and snacks, is important to us. We hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 13, 2025

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I have always had a great experience with this dealership. They are very knowledgeable and friendly people. More

by daisymurry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback, Daisy! I am glad to hear that you've consistently had a great experience with us at Advantage Chevrolet of Hodgkins. Our team prides itself on providing knowledgeable and friendly service. We look forward to serving you again soon Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 06, 2025

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Employee Rating

Pretty nice facility and the service is great! I arrive with no appointment made and truck was still serviced! Thank you!!! More

by ZVL13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your review! I'm happy to hear you had a great experience at Advantage Chevrolet of Hodgkins, especially with our service team. We appreciate your feedback and look forward to seeing you again soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

August 04, 2025

Dealership Rating
Employee Rating

We always come here and never have any issues or problems, great staff and outstanding service. More

by litoelisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel, Felipe Alfaro

Aug 04, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your review! I am happy to hear that you consistently have great experiences at Advantage Chevrolet of Hodgkins. Our team is dedicated to providing outstanding service, and your feedback means a lot to us. We look forward to seeing you again soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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