"ASK FOR JENN GUZMAN!!"
I went online to look for a specific Honda that I wanted; color and all. The minute I knew where it will be (in transit) I hopped on the phone and spoke to Jenn Guzman. From that moment she made it happen. Made sure on the day it arrived to the moment of signing, she made sure that I walked out with the vehicle. There were others there wanting that ONE and she fought for me to be the one to take it home. THANK YOU JENN. YOU MADE IT HAPPEN!! YOU ARE AWESOME!!
Other Employees Tagged:
"Fantastic car-buying experience"
I spent a week trying to get in touch with Honda dealerships via email, looking for the best quote on a new 2018 CR-V because I had a very limited amount of time to spend at a dealership. Most dealerships didn't seem all that interested in making a sale, and wouldn't answer simple questions when they did send a quote, like what fees their quote included. I didn't want to go in and discover I had to continue to haggle over a price I thought was agreed on. When Jenn contacted me from Norm Reeves, I asked for a quote before I came in, and she sent it promptly - it already listed the fees that were and weren't included, and when I called her, she answered even more of my questions without dodging or trying to get me to come in first. She stayed late to meet with me and show me the car, and the price she'd originally quoted me was the price I got the car for - no haggling, no pressure (and the best quote I'd received all week). She was straightforward, polite, and personable. This was the best car-buying experience I've had, hands down.
"Friendly, honest, and amazing experience!"
- Family of Ten
Jenn Guzman made our Odyssey purchase a happy, memorable one! She was upfront, direct, honest, and respectful. Thoroughly satisfied with the dealer’s reputable standing.
- Michael Castillo
Jenn helped me when I leased my car then a year later she helped me purchase my car I was satisfied with everything she helped me out with. She is great I would recommend anyone who goes to the Cerritos Honda dealership and ask for her so she can help you out you will be satisfied as well.
"Great friendly, efficient: Sale date 6/18/18"
Jenn was very helpful in helping me find the features I wanted and helping me choose a car. She was very easy to reach at anytime, even the weekends or off hours. She, along with the rest of employees at this location, was super friendly and overall provided me a great experience buying the car I wanted. I would definitely recommend her if you are looking for a new car to suit your needs. Great customer service, great price, and fast and efficient.... I was in an out very quickly while covering all the bases and with the test drive.
Shopped for a new car and it was good experience. Jenn Guzman was great and very helpful. No pressure, just good service! I would recommend buying a car here.
"Jenn Guzman "
I would like to say thank you very much for Jenn she treated me amazing. Great personality n customer service. She went out of her way for me it was awesome.. I will highly recommend her to anyone.
Thank you Jenn
GOD BLESS YOU
"I am very happy with the purchase of my new car. Kim and Jen"
I really appreciate the excellent customer service provided to me from the two young ladies Jenn and Kim Kelly they were both friendly and efficient.
Her costumer services was excellent she help us with all the prosses especially with the payment and APR she was so nice I definitely come back with her if I buy s new car again. Thanks Jenn
Great help from Jenn Guzman my second car I purchase with her and would do the third purchase with her again .....recommend her 100% will do anything to help you out!!