Jennifer Baxter | Page 7

Bought Car, and then found out it was in accident The dealer helped me find exactly what I was looking for.... We had a great experience with Jennifer and Alex. They were easy and pleasant. Once we The dealer helped me find exactly what I was looking for.... We had a great experience with Jennifer and Alex. They were easy and pleasant. Once we got the car home, we made appt to have front windows tinted and the car winterized at the body shop. When the body shop got the car, they called my husband back to look at the damage on the car. It was in some sort of car accident. It was about $2500 worth of damage. After looking at the pictures prior to our purchase, now that you know what you are looking for-you can see some of damage. Not to mention, they "certified" the car, which according to Ford's certification program means inside and out 172 point inspection. If they did in fact do the inspection-they would not have missed the damage. And they have no desire to work with us to get this repaired. Understandable that its a used 2019 Explorer, however, we shouldn't have to now pay $2500 to repair the side that was damaged after a $55k sticker price. And the car has been in the shop four times, towed once, and we hadn't even had the car 60 days. Pretty disappointed, especially after the great experience with Jennifer and Alex. More

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New F-150 purchase Jennifer was excellent in keeping in contact with me. If I had a question she got back to me quickly. She is the reason I went to this dealer. The sal Jennifer was excellent in keeping in contact with me. If I had a question she got back to me quickly. She is the reason I went to this dealer. The salesman, Tristen Cairo, was excellent. He was very busy but took time to keep coming back to us. His information was correct and to the point. There was not a lot of pressure but they kept in touch and we made the deal work. Great place to do business. More

by CHRISTOFFERSONRALPH Verified Customer Verified Customer

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Worth the drive! Very professional with great follow up & patience. I felt confident I found a dealership I could trust & do business with. Within 3 weeks I drive my n Very professional with great follow up & patience. I felt confident I found a dealership I could trust & do business with. Within 3 weeks I drive my new F-150 home. More

by ROGER.AFMAN Verified Customer Verified Customer

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Purchased a 2019 Ford F-150 I purchased my vehicle from Sanford. He was very knowledgeable about the Ford line up for F-150 series. He went above and beyond with his follow up in I purchased my vehicle from Sanford. He was very knowledgeable about the Ford line up for F-150 series. He went above and beyond with his follow up insuring that he answered all my questions about the vehicle. Due to the professionalism of Sanford he earned my business. This is my very first pick up truck that I have ever owned. At this point after a few weeks of ownership... I do not know that I would ever go back to a sedan! Reviewing price with Sanford and the management team was the most transparent process that I have ever been through. If you are looking for a FORD! Sanford is your guy! More

by JUSTIN.FULLMER Verified Customer Verified Customer

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