Jennifer Bowen | Page 153

my purchase and acceptance date tom sold me the mkz hybrid and ordered it but went on vacation so buddy did the final acceptance and went over the features. i'm upset that the car tom sold me the mkz hybrid and ordered it but went on vacation so buddy did the final acceptance and went over the features. i'm upset that the car was made in mexico. I thought I was buying american More

by rob_bob jr Verified Customer Verified Customer

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Awesome experience! I have now leased two cars from Klaben and I am so happy I did! Working with Dan Peters and the entire Klaben crew is always a pleasure! I have had wo I have now leased two cars from Klaben and I am so happy I did! Working with Dan Peters and the entire Klaben crew is always a pleasure! I have had wonderful collision work done here, the service department is always wonderful, & Dan I always there for me whenever I need him! See you next time Klaben! More

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Best dealship in Ohio! From start to finish the crew at Klaben was helpful polite and most of all interested in helping me pick the truck I wanted not just trying to sell me From start to finish the crew at Klaben was helpful polite and most of all interested in helping me pick the truck I wanted not just trying to sell me on what's convenient and on hand. I would recommend these guys to all new and used cars shoppers!! Bob my sales associate was great and was very helpful with my crazy schedule. Thanks Klaben Crew! You're awesome! More

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Excellent service done in timely manner The service team was very helpful and polite. When I pulled in a service guy told me I'm busy at the moment but I will be with you in a couple of minu The service team was very helpful and polite. When I pulled in a service guy told me I'm busy at the moment but I will be with you in a couple of minutes. They asked me my name and pulled up my information. We went over why I was there to get "The Works" done. He told me there were donuts in the waiting area and coffee to drink and it was at no cost to me. More

by gtaylor1 Verified Customer Verified Customer

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Customer service oriented Don Batten was the best! It was all about me and my requirements. This is the 5th car I have purchased or leased from Klaben. I will go back to them Don Batten was the best! It was all about me and my requirements. This is the 5th car I have purchased or leased from Klaben. I will go back to them if decide to trade up. This dealership is the best! More

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They are the best hands down My first car purchase and they made sure I was taken care every step of the way! I would be advise anyone to utilize Klaben Ford. I My first car purchase and they made sure I was taken care every step of the way! I would be advise anyone to utilize Klaben Ford. I More

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Excellent from start to finish! Chris V. was outstanding! He went above and beyond, stayed committed to our needs and exceeded our expectation! Really made our buying experience a Chris V. was outstanding! He went above and beyond, stayed committed to our needs and exceeded our expectation! Really made our buying experience a positive one! More

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New vehicle We had a great experience at this dealership. They went over and above to make sure we were able to get the vehicle. Everyone was great. We had a great experience at this dealership. They went over and above to make sure we were able to get the vehicle. Everyone was great. More

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Made my dream come true! From the moment my father and I pulled into the lot, Terry was very pleasant, friendly, and easy going while assisting us with our needs. What I appr From the moment my father and I pulled into the lot, Terry was very pleasant, friendly, and easy going while assisting us with our needs. What I appreciate the most about my experience here is the honesty, integrity, and respectfulness of the representative working with me. Terry showed me all of my options as he provided a very detailed review and answered all of my questions, then sat back as I made my choice. Jenn also helped make me feel at ease as she made the paperwork portion of the buying experience very simple; she did well explaining everything and provided service with a smile! Highly recommend, and will keep returning! More

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Stress Free Experience My Sales Associate Matt Moyers was very knowledgeable of the vehicles I was interested in seeing. He answered all my questions and allowed me to have My Sales Associate Matt Moyers was very knowledgeable of the vehicles I was interested in seeing. He answered all my questions and allowed me to have multiple test drives as I was looking at many different brands. There was no high pressure tactics as I have experienced at other dealers. Matt followed up and answered all my questions. I thought I received a very fair deal for my trade-in and the new vehicle I purchased. More

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