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Jennifer Hess
137 Reviews
My name is Jennifer Hess, I’m a Service Advisor here at Germain Honda of Dublin. I’m happy to have joined the Germain team in May of 2015. Prior to working in the automotive industry I supervised over dietary aides and dealt with family members directly. This helped me develop skills that I need to better assist our guest to help provide a quality experience. As long as our guest are happy, I’m happy. Born and raised in Columbus, OH I find that there are many things to do here and places to visit. We are lucky to have the Columbus Zoo not to mention several malls. After graduating from Westerville South HS I graduated from Fortis College. My two-year-old son is my world! My favorite thing is being a mommy! If I am not at work, I'm usually at the nearest park or ice cream spot with my son, Brennan. I love the ocean and warm weather. Making people happy is what I love to do! Putting my customer's needs first is a top priority to me. Come see me! I love meeting new people!
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137 Reviews of Jennifer Hess
January 07, 2019
Caring people The service department took care of my car. While I waited I Was able to shop new cars and get some information. It was an enjoyable experience. Eve The service department took care of my car. While I waited I Was able to shop new cars and get some information. It was an enjoyable experience. Every one was attentive and service oriented. More
by Roc
Other Employees Tagged: Bill Alston, Mohamed Rufai
January 04, 2019
avout 2 hours I have happy with the results that nothing was wring with my car after all. Friendly people helpful warm environment quit place to read while I waited I have happy with the results that nothing was wring with my car after all. Friendly people helpful warm environment quit place to read while I waited for my car More
by dawnkc123
Other Employees Tagged: Melissa Lucas
December 01, 2018
Excellent customer service The Service Advisors are very good at their jobs. The were very helpful and go out of their way to help. We have a great 2011 CRV that has been the The Service Advisors are very good at their jobs. The were very helpful and go out of their way to help. We have a great 2011 CRV that has been the best! More
by Shanes
November 30, 2018
very good Friendly people. No delay. Good room for waiting . Hot coffee or water. Detailed explanation of required future repair at next visit for service. Th Friendly people. No delay. Good room for waiting . Hot coffee or water. Detailed explanation of required future repair at next visit for service. Thank you. More
by urington
November 26, 2018
Super fast Had a recall on my wife’s 2018 H-RV so I called for an appointment and they got me in the very next day. They got my car In and out in just over an ho Had a recall on my wife’s 2018 H-RV so I called for an appointment and they got me in the very next day. They got my car In and out in just over an hour. That is one hour less than what the estimated. Great job! More
by Asahrv
November 16, 2018
Emergency Reapir - Starter The starter on my 2015 Accord stopped functioning. I was able to get the car started (thanks to AAA Road Service) drove to Germain for repair, calli The starter on my 2015 Accord stopped functioning. I was able to get the car started (thanks to AAA Road Service) drove to Germain for repair, calling on the drive over (hands fee) to setup an "emergency" service appointment. Car was accepted for service 1 hour after my phone call (late in the day) and repair was completed by the middle of the next day (starter replaced). More
by tom123
November 16, 2018
Oil change I received friendly, professional and courteous service. I waited in the lounge till my service was completed. They had coffee and water for me whil I received friendly, professional and courteous service. I waited in the lounge till my service was completed. They had coffee and water for me while I waited in addition to a television. More
by KRISHNA
November 15, 2018
Great Experience Brought my car in after work and they were able to complete my repair before the shop closed. The staff there is friendly and helpful! Brought my car in after work and they were able to complete my repair before the shop closed. The staff there is friendly and helpful! More
by klwilkin
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